Not Synergistech’s Jobs

Position Summary

The Technical Advisor designs and writes training curriculum focusing on learning conversations, learning games, and learning parties that will be delivered as modules by a diversity of local organizations to chronically hungry poor women and girls to protect and strengthen their financial and health assets. They will also train trainers in the modules and assist in the development of Freedom from Hunger’s training systems; report on the progress of training systems, suggest improvements, create tools to enhance replication of the system, experiment with e-learning and distance learning alternatives, and develop and train field agents and managers of Microfinance Institutions, Social Franchises and a variety of other local organization in institutional practices that will improve their outreach of integrated services.

Core Duties and Responsibilities

• Review, summarize, and interpret information that promotes best practices within institutions offering integrated services, business and financial education and health protection to chronically hungry poor women and girls
• Design and implement market research (PRA and focus group interviews) that assess the needs as well as the existing business and household financial practices of mostly rural illiterate women and their families in Asia, Africa, and Latin America
• Analyze market research data to determine challenges to adopting best practices at the individual and household level and establish indicators of potential knowledge and skill acquisition
• Innovate new approaches to non formal adult education, documented as training modules, to train women in these best practices and lead the field testing of training modules and revise based on the results of the field test
• Manage the module development process from conception to distribution by engaging subject matter experts, Freedom from Hunger managers and other functional units (knowledge management, research & evaluation, document production
• Design training modules that enable a diversity of institutions (microfinance, NGOs, social franchises) to manage their social performance and improve their internal operations related to integrated services
• Deliver trainer of trainer workshops to enable partners and Freedom from Hunger Regional Trainers to implement training modules and provide additional technical support and coaching to improve individual effectiveness
• Monitor the performance of Freedom from Hunger Regional Trainers by applying training quality control tools and report on progress to the International Centre Training Unit
• Participate in the creation of training systems that can be standardized and implemented globally including experimenting with alternatives to instructor-led training for Freedom from Hunger Trainers
• Establish productive and positive working relationships internally and externally with stakeholders and contribute to the overall cohesiveness and excellent reputation of the training unit.

Knowledge, Skills, Abilities, and Prior Experience

• Post-graduate degree in international development plus three years, minimum, work experience in Asia, Africa or Latin America
• Minimum three years experience with savings and/or credit led methodologies preferably as an employee of an MFI or other community-based organizations offering integrated (financial and non-financial) services
• Minimum three years experience in designing education modules for low literacy populations in developing countries and ideally in business development and/or financial education for female entrepreneurs
• Experience in designing and implementing trainer of trainer’s workshop for community based organizations
• Experience or interest in social franchising as a means of reaching the chronically hungry poor
• Must be able to speak French and/or Spanish fluently
• Ability to effectively and tactfully communicate with a variety of individuals from Freedom from Hunger Regional Trainers, partner organization professionals to field representatives, including members of the self-help groups and/or credit unions
• Strong command of English, both written and oral communications
• Willingness to travel up to 30 percent nationally and internationally
• Must be able to work both independently under general direction of the Director, Training as well as a member of a team

General Job Competencies regardless of department or position

• Positive “can do” attitude
• Passionate about the mission of Freedom from Hunger
• Smart about pursuing and achieving cost-effective, efficient work
• Collaborative in finding solutions, achieving quality work, and delivering outcomes and materials on time
• Integrity in dealing with colleagues and executing work in support of the mission
• Sensitive and respectful of internal clients’ concerns and needs
• Effective organizational and multi-tasking abilities
• Attentive to detail, producing consistent, high-quality, reliable work
• Capable of operating in a fast-paced, deadline-driven environment
• Strong written and oral communications skills

To apply:
http://www.freedomfromhunger.org/about/job4.php, or email HR

As Infoblox’s Education Services vision further evolves and continue to expand in application within and outside Infoblox, the Education Services Manager, will assist in defining and implementing new strategic plans and business objectives for Infoblox’s education offerings. The Manager will work closely with VP, Global Customer Advocacy and other business unit management to document the objectives and plans for Infoblox’s education offerings. 
 
The Manager, Education Services will have regular interaction with multiple levels of Infoblox and client management. He/she will work closely with other managers to define Infoblox’s Education Services offerings, areas for improvement, opportunities for expansion and resource strategies,
 
Responsibilities:

• Advance Infoblox’s education services capabilities and enhance the company’s ability to grow this practice
• Build relationships and forge links with other key business managers and internal customers in Engineering, Professional Services, Product Management
• Ensure Infoblox delivers consistent, high quality education services meeting client and partner needs
• Work with others across Infoblox to standardize education offerings, including but not limited to course curriculum standards, instructor guide standards and delivery channels (client on-site classroom training, seminars, web-based training, tutorials, etc.)
• Define, implement, and champion standard processes to ensure that it is easy for internal and external clients to work with Infoblox
• Plan, lead and manage the activities of Infoblox instructors in performing both curriculum development and classroom delivery
• Monitor Education Services revenues, expenses, productivity, utilization, client satisfaction, etc. through metrics
• Assist with defining and implementing solutions related to administration or operations of Product Education
• Position and operate the Education Services practice with a profit center orientation, i.e., monitor revenues associated with training delivery, manage resource utilization to targets, influence and facilitate more training business opportunities
• Explore new channels for delivery of Education Services including Infoblox partners and resellers
• Define end-to-end Education Services offerings in conjunction with Product Documentation and Product Support
• Work as a partner with Product Management and Product Development through the product lifecycle
• Assist in evaluating and integrating industry best practices into the organization
• Prepare requirements and processes for localization of  Education Services materials
• Define and develop web-based training modules as supplemental tools and/or stand-alone training offerings

Skills and Experience:

• 5-10 years of experience in a management role, in either business operations or services
• 5-10 years experience teaching and developing technical training courses
• Ability to interface with client management as well as Infoblox management
• Excellent teaching, analytical, and instructional design and development skills and experience
• Experience providing training in various delivery modes such as web based training, computer based training, distance learning, virtual classroom and lecture / lab courses
• Strong PC literacy, as well as strong presentation and project management skills
• Strong interpersonal, listening, written and verbal communication skills
• Travel is required, both domestically and internationally, and will vary between 30% and 70%, depending on business pipeline, availability of instructor resources, and priority initiatives and strategies
• Training and/or development experience with the following technologies:
  • DNS
  • DHCP
  • RADIUS
  • LDAP
  • TCP/IP

To apply:
Email HR

The Technical Trainer will be a member of the Learning Services team for the Americas Sales organization. As a highly motivated, self directed individual you will play a critical part in helping us grow our business by evangelizing and driving adoption of our vision and product portfolio, both internally with key Mindjet stake holders and externally with customers, partners and the press around the world.

Principal Duties and Responsibilities:

• Develop classroom-based and distance learning training courses, using needs assessments and skill level analyses.
• Develop tests, questionnaires, and procedures that measure the effectiveness of curricula, and use these tools to determine whether program objectives are being met.
• Trains internal and external teams and customers on effective and accurate delivery of product presentations and demonstrations. Supports Marketing team to roll out sales tool kit and provide clear information regarding demonstration content and script.
• Create and maintain instructional materials to be used by trainers, as well as job aids & “quick ref” guides to be used by end users and support teams.
• Promotes adoption of Mindjet applications and solutions to internal stakeholders and external developers, resellers, partners and customers.
• Supports marketing team to create sales collateral and sales tools, including messaging, presentations, AVI´s and demo scripts. Measures effectiveness of sales tools. Conducts on-going Field satisfaction surveys and analyzes results.
• Creates technical documents (white papers) containing details on product vision or technical architecture.
• Provides ongoing input and direction on product strategy and marketing plans. Actively participates in beta program.
• Coordinate publication of scheduled training events and student registration. Prepare classroom and instructional materials as needed.
• Some travel (up to 35%) may be required for this role.

Requirements:

• Experience in Learning industry with 3 to 5 years in a content development/teaching environment
• Experience in an evangelist role with proven ability to influence and drive audiences to specific action
• B.S. or equivalent in computer science, engineering or graduate degree, MBA or equivalent preferred
• Technically savvy with visual mapping software. Experience with MindManager highly desired.
• Excellent written, graphic and verbal communication skills
• Good sales and presentation skills
• Customer-oriented with strong customer research, planning, organization and execution skills
• Self-starter who learns new software easily with ability and willingness to seek out new information, resources and projects
• Proven ability to analyze, problem solve and make difficult trade off decisions in highly competitive, fast paced environment

Desired Knowledge/Skills:

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of principles and processes for assessing customer training needs, meeting quality standards for these services, and evaluation of customer satisfaction.
• Broad range of teaching experience with emphasis on content development, delivery and customer requirements.
• Knowledge of competitive visual mapping solutions software capabilities and features as well as PC software industry issues and emerging technologies.
• Ability to effectively instruct others by creating and using instructional methods and procedures appropriate for the situation
• Clear and effective oral and written (English language) communication skills
• Outstanding customer service and project management skills
• Proficiency with MSOffice suite

To apply:
Email HR

Requisition ID  14317

The Internet is a big, busy place, and we at Yahoo! are proud to stand out in the crowd. As the world’s number one Internet brand, servicing over a half billion people, we’re determined to maintain our commitment to delivering news, entertainment, information and fun… each and every day.

In order to maintain our position as one of the world’s most trafficked Internet destinations, we’re always on the lookout for people with big ideas and big talent to help us provide our visitors with the innovative products and services they’ve come to expect from Yahoo!. We’re looking for people like you.

How Big Can You Think?
Curriculum Developer/Technical trainer – Platform Engineering
Full-time, Sunnyvale, CA

The Infrastructure Engineering group is looking for an experienced curriculum developer/technical trainer. Your primary responsibility will be to develop curricular materials (courses slides, tutorials, exercises, speaker’s notes, etc.) for a range of software engineering training courses, as well as serving as instructor for these courses.

The ideal candidate will be able to communicate the design and usage of internet software platforms and illustrate their application within a standard LAMP developer environment. S/he will synthesize and organize material from a variety of sources including interviews, videotaped presentations, live courses, and a range of existing written materials to develop comprehensive course curricula that can be used by classroom trainers and individual learners.

Successful candidate will have experience as a trainer and working with subject matter experts to develop curricular materials for software tools and platforms. Experience developing course materials for electronically-delivered training is desirable.

Requirements:

• Bachelor’s degree or higher
• 5+ years of combined experience as curriculum developer or technical writer skills is preferred.
• Demonstrated success in working in a documentation and training group environment
• 4+ years of experience with Unix software development with C/C++, HTML, Javascript, Perl and/or PHP
• Demonstrated communication (both verbal and written) and interpersonal skills
• Experience with Microsoft PowerPoint or Apple Keynote

Desirable:

• Experience developing materials with training tools and authoring systems such as Camtasia, Macromedia Connect, Adobe Authorware and/or wikis.

To apply:
https://yahoo.recruitmax.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=14317&szReturnToSearch=1&szWordsToHighlight=writer%20OR%20trainer

Note: Potential for worldwide travel

Greenplum is taking Business Intelligence to a new level by providing best-in-class data warehousing solutions that utilize open source software and leverage the power of commodity, general-purpose hardware. Our solutions allow decision makers to quickly and affordably perform complex analysis of terabytes of data to accelerate and improve business decisions. Greenplum’s breakthrough products are poised to revolutionize the way enterprises use Business Intelligence to gain key competitive advantages in the marketplace.

Summary Description

This position is a Greenplum Trainer, who will provide education and course development surrounding the product line of massively parallel database technology, enabling successful and rapid customer deployments, enthused partners, and productive employees. Position reports to Director of Training.

Key Areas of Responsibility

• Voraciously and continuously learn, and provide instruction to Customers, Prospects, Employees, and Partners, in the varied areas of Greenplum Massively Parallel Database:
  • Admin (Appliance/Solaris, or Linux)
  • Advanced Admin/Tuning
  • Presales Partner and SE
  • Appliance Build Partner
  • Systems Integrator / Consulting Partner
  • Prospect
  • Developer / Developer for “on-CPU analytics?? (Embedded Analytics)
  • Support
  • BI/ETL tool integration and effective use of parallelism
• Follow through on all student questions
• Correct and improve course content, via work with Developers, Field Engineers, Technical Writers and Course Development Consultant
• Work with Sales to identify up-sell opportunities
• Be self-supportive for operating system and lab setup and execution, including common Solaris and Linux admin tasks, database install and configuration, and SQL.
• Manage logistics: setting schedules, shipping materials and providing evaluation results.
• Organize training logistics and record-keeping for the worldwide installed base

Education and Experience Requirements

• Minimum of 5 years training in database management technology (DB2, Teradata, Netezza, Oracle, Informix) preferably in a large-scale decision-support or active warehousing environment.
• Knowledge of system and data warehouse implementation process, from business requirements through modeling, physical database design, data transformation and loading, SQL, end-user tools, database implementation and performance tuning.
• Proven track record of developing a profitable Training Department
• CS, BS, or BA and knowledge of *NIX, relational database technology, and end-user tools in an application development environment, or equivalent large-scale data warehousing experience.
• Hardware conversant
• Able to adapt and succeed in the changing priorities of a dynamic start-up.
• Excellent presentation, verbal and written communication skills, especially technical writing.
• Ability to perform most functions with minimal supervision or guidance.
• Organized, adaptable, a self-starter, highly motivated by challenge, and a team player.
• This position is working in a virtual office environment, including home office, customer site, hotels, and other sites.
• Able to travel 75% of the time, especially to Asia and Europe.

Desired Skills

• Full courseware deployment (structure, content, web enablement, testing, certification)
• One year of hands-on involvement with Data Warehousing.
• Knowledge in Open Source Software use and deployment
• Small company start up experience

To apply:
Email HR

Health Net, Inc. (NYSE: HNT) is among the nation’s largest publicly traded managed health care companies. Health Net’s mission is to help people be healthy, secure and comfortable. The company’s POS, HMO, insured PPO, behavioral health and government contracts subsidiaries provide health benefits to more than 7 million individuals. For more information on Health Net, Inc., please visit the company’s Web site at www.healthnet.com

JOB SUMMARY:
The Training and Development Specialist II administers, organizes and conducts training and educational programs in connection with management and professional development, on the job training, and employee orientation. Maintains records of training activities and employee progress, and monitors effectiveness of programs. Assesses, designs and develops training programs. Develops partnerships with line management to identify organizational issues and create solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Directs training of PDM/Configuration associates in various modalities: classroom, small groups and individual mentoring.
• Identifies training, developmental and support needs by conducting departmental analyses.
• Designs, develops and updates training materials including manuals, desktop procedures, bulletins, computer based training modules, and student evaluation exams.
• Recommends and assists in the selection of external resources as required.
• Develops criteria for evaluating effectiveness of training activities and regularly monitors and reports results to management, along with recommendations for improvement as appropriate.
• Maintains records of training activities.
• Monitors and evaluates trainee’s progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards.
• Stays abreast of training, development, and learning materials, methods, and techniques, and their possible application to current and planned training/educational programs.
• Responds to complex questions from PDM/Configuration associates.
• Reviews and creates new policies, procedures and guidelines with PDM and Configuration associates including updates and changes for consistent implementation and interpretation of these guidelines.
• Trains new hires on all systems.
• Cross-trains all associates on all systems.
• Performs other related duties as assigned.

REQUIREMENTS:

Education:

• Bachelor’s degree in Education or related field, or equivalent combination of education/experience.

Experience:

• Minimum one year training/teaching experience in a professional setting with demonstrated capacity to design training and performance improvement programs.
• Experience in needs assessment, performance gap analysis and assessing training needs.
• Healthcare/insurance industry experience required.
• Lotus Notes and system configuration experience preferred.

Knowledge, Skills & Abilities:

• Proficient in PC based software programs, including word processing and presentation software (PowerPoint) and automated database management systems.
• Must possess strong written, oral, interpersonal and presentation skills.

OR

• Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.

Health Net, Inc. supports a drug-free work environment and requires pre-employment background and drug screening.

Health Net and its subsidiaries are an Equal opportunity/Affirmative Action Employer M/F/V/D.

To apply:
http://www.careerbuilder.com/jobseeker/ApplyOnline/ExternalApply.aspx?useframes=True&strCrit&sc_cmp1=JS_JobDetails_ExtApply&aourl=http%3a%2f%2fars2.equest.com%2f%3fresponse_id%3d8e954e2ef5039d3ab6bb3e2d349bd9bb&Job_DID=J3G4616143D1W2BB2XV&company=Health+Net

Job Date: 2008-03-11
Job Location(s): San Francisco, CA

Description:
We are seeking the first dedicated Instructor to train our rapidly growing user community on Hyperic’s product features. This individual will leverage excellent teaching and presentation skills to deliver Hyperic courseware (basic and advanced) to our end-user customers, internal employees, partners, resellers, distributors and systems integrators as needed. The Instructor will participate in new course development and make minor revisions to existing course materials with management and content approval. Teaching will comprise the majority of the workload with the remainder focused on self-improvement and other training-related activities.

Responsibilities:

• Focus on overall user satisfaction; Learn and deliver assigned standard Hyperic courseware.
• Work closely with Education Specialists and end-users to fulfill customized course requests by modifying and compiling standard course materials as required.
• Continuously enhance technical instructional delivery and presentation skills
• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses
• Ensure the quality and consistency of course content throughout a course life cycle; Participate in beta test process, Train-the-Trainer courses and other activities to maintain a leading role
• Travel domestically up to 50% (location of assignments will vary)
• Instruct and mentor junior staff members in Hyperic established policies and procedures

Required Skills / Experience:

• Bachelor’s Degree
• 3-5 years prior experience in a training role
• Superior presentation and communication skills
• Working knowledge of Unix, Linux, Windows, systems monitoring concepts, enterprise software installation, web application frameworks, XML, SQL, and basic shell scripting
• Experience working with JBoss, Tomcat, Oracle, PostgreSQL, MySQL, Apache
• Exposure to 7×24 operations issues a plus
• Proficiency in hardware, software and/or operating systems environments
• Strong mentoring/coaching skills

To apply:
http://www.ventureloop.com/ventureloop/jobapply.php?jobid=5978

Job Title: Software Trainer
Job Date: 2008-03-14
Job Location(s): San Mateo,CA,US

Description:

Enkata is pleased to announce an exciting opportunity for a software trainer. This is an excellent opportunity for a trainer to start with a small company and help grow the training organization as the company expands.

Job Purpose
To provide effective application training for an exciting data analytics and performance management company

Primary responsibilities include:

• Provide web-based and on-site software training
• Train customers on the underlying concepts of various report types and how to use them effectively
• Follow through on training questions and concerns
• Create, review and update tracking system for client enhancements, tasks and defects
• Review and test software to verify applications meet specific client objectives and specifications
• Gather data to measure the effectiveness of training
• Create and maintain training curriculum including training agenda, training materials, etc…
• Work with other internal customer-facing groups

Qualifications:

• Strong oral and written communication skills
• Excellent problem solving ability
• Ability to quickly learn new software systems
• 5 years+ prior training experience (Healthcare industry experience a plus)
• Strong organization and follow-through skills
• Good analytical and time management skills
• Willingness and ability to travel (up to 40%)
• Proven experience in creating training curriculum
• Prefer solution-based technology firm experience in a training capacity
• Be a self starter that can help grow the training organization
• Experience with PowerPoint, Excel, Word

To apply:
http://www.ventureloop.com/ventureloop/images/apply_now_btn_off.gif

Posted Date: 2007-08-26

Description:

Responsibilities for this position include but are not limited to:

• Deliver Vendavo technical platform training via instructor-led courses in classroom setting
• Design and develop course materials including instructor guides, PowerPoint presentations, hands-on exercises and handouts
• Assess course effectiveness and make ongoing improvements to instructional techniques, materials and exercises
• Interface with Engineering on training new features and review technical documentation
• Present at User Conferences as requested

Qualifications:

• Requires a bachelor degree with at least 4 years training or teaching experience
• Proficient with a wide range of technology, especially platform applications like SAP, Oracle, Siebel, etc
• Has experience with J2EE applications and object-oriented design methods
• Has experience developing and delivering instructor-led and e-learning training programs
• Familiar with a variety of the concepts, practices, and procedures associated with training methods
• Has demonstrated experience teaching enterprise software and troubleshooting configuration errors
• Detail oriented and extremely customer focused
• Excellent verbal and written communication and negotiation skills, in person, by telephone, and with large teams
• Independent, self-starter who takes the initiative to set appropriate direction or develop and implement action plans
• Must be an articulate writer and presenter, able to communicate complex concepts in audience-appropriate ways
• Can travel periodically to train customers onsite

To apply:
http://www.ventureloop.com/ventureloop/jobapply.php?jobid=5095

REQ #1149-07

Job Description

• Through detailed execution of duties, enables and positions Customer Operations to meet knowledge requirements of all Help Desk duties.
• Ensures close coordination and satisfaction with primary Customers: Help Desk Managers and employees located in Redwood Shores, Ca; London, UK; Sydney Australia; Tokyo, Japan.
• Ensures that other groups in the product and service development/launch processes receive effective guidance from Customer Operations.
• Develops close working relationships with product management, project management, engineering, QA and other operational groups.
• Represents Customer Operations requirements and guidance to product management, project management, engineering, QA and other operational groups in:
     + New product implementation
     + Launch planning
     + On going product or service related developments
• Develops and maintains Customer Operations on line reference tool (knowledge base), including all content modification and creation for Customer facing employees
• Leads planning, developing, coordinating and delivery of comprehensive technical training programs;
• Selects and develops training and delivery methods and materials;
• Conducts needs assessments and on going training plans for individuals and teams;
• Develops course objectives, curricula, outlines and contents;
• Researches learning material and resources, assists in certification programs; organizes and maintains a library of training materials;
• Performs related duties as required.

Additional Job Responsibilities:

• Prepares overall curriculum for initial employee training as well as new and current products, services and methods;
• Design and develop Customer Ops intranet site.
• Links learning objectives with practical applications skills in the work place and ensures curriculum is consistent and accurate with regard to content and format.
• Maintain quality control over all course-ware materials.
• Review client feedback; and incorporate curriculum changes as indicated.
• This position requires a high energy, self-motivated, take charge, self-disciplined, positive attitude, team-oriented individual with a passionate desire to succeed!!!

Job Requirements

• A strong team player who can exert directional influence
• Detail oriented work ethic
• Be a very strong, efficient writer, who can write clearly under time pressure (a writing sample will be requested).
• Must be a very fast learner.
• 3+ years experience in technical curriculum development and technical writing.
• Either complete knowledge of the iPass products and services at Tier 3 level or Bachelors degree or equivalent in computer related field with solid knowledge of: Windows and UNIX administration, Networks, VPN and other laptop security applications
• Must demonstrate curriculum project management.
• Must show ability to lead curriculum projects and meet deadlines
• Have thorough knowledge of Microsoft Office applications.
• Outstanding verbal and written communication skills, including the ability to communicate effectively with those whose primary language is not English.
• Excellent organizational and multi-tasking skills
• Ability to ramp up very quickly in a fast-paced environment
• Able to travel the globe as required

To apply:
Email HR

This trainer will assist in the planning of course design and support documentation for the lab. Some of the courses to be designed are Start up & Shut down Equipment Operation; Quality Control Procedures; Health & Safety Procedures; Inspection for product and materials and Scheduled Preventive & Regular Maintenance.

The ideal candidate must be proficient with Microsoft Office.

Other desirable skills are:

• Adobe Illustrator and Photoshop.
• Experienced with and able to deliver hands-on training in a manufacturing environment.
• Have a good understanding of workflow management.
• Experienced with training and directing the activities of large groups of temporary employees on many different types of equipment.
• Deliver standardized content to multiple working shifts in a fast-paced environment.
• Able to quickly learn required information and manage the delivery pace based on the level of the audience.
• Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Must be able to clearly communicate and instruct on multiple equipment operational and maintenance procedures, to an audience with different aptitudes, using multiple delivery methods.

To apply:
Email HR

Savvion is the leading provider of Business Process Management (BPM) software systems and solutions with a large customer base consisting of leading enterprises such as GM, Bank of America, Sun Microsystems, Morgan Stanley Level(3) Communications, Micron, and many others.

BPM is considered to be one of the most important enterprise software markets by industry analysts and large enterprises. Education is considered a critical success factor for BPM products and for enterprises with BPM initiatives. Beyond customer training, there are extensive efforts on the part of consulting companies, software vendors and educational institutions to develop and deliver BPM educational programs.

As a part of BPM’s expansion, Savvion is growing its training services by developing a “BPM Education and Best Practices” department under the Product Group managed by its Founder and CTO.

For an ambitious, hard working, and creative individual with a strong technical background and excellent communication skills, who wants to be a part of a rapidly growing high tech Silicon Valley company, this is an ideal position.

The successful candidate for this position will meet the following key requirements:

Excellent communication skills
This training position requires strong written skills for curriculum development as well as presentation skills for delivery. BPM training covers a diverse audience: business users who understand business concepts but not necessarily technical jargon/concepts, highly technical process solution developers, IT administrators, and end users who are interested in using the tool but not necessarily how it works. The successful candidate must be capable of describing the necessary concepts, technologies and functionality using the right vocabulary at the right level of abstraction to each one of these user categories.

Good understanding of modern software technologies and ability to use advanced tools
Savvion is a high tech company. BPM is an advanced enterprise software space. To teach BPM products and solutions to technical audience effectively, the candidate must have a strong technical background. Moreover, to be able to use new educational tools and technologies effectively, the candidate must be technology savvy and be aware of the available tools. A computer science background or at least some programming experience is highly desired.

Traveling
This position requires 30% to 50% travel (mostly North America) for delivering of training at customer or partner sites.

Creativity and innovation
The recent technological advances have revolutionized education and training tools. The candidate’s ability to apply tools and technologies for cost-effective, convenient, flexible and accessible BPM education will be an important consideration.

Education
A minimum of 4 year college degree is required. Higher degrees in related technology and educational disciplines are preferred.Savvion is an equal opportunity employer. The compensation for the position is commensurate with the market, experiences and background of the successful candidate.

To apply:
Email the Training Manager

Location: San Jose, CA, USA
Date Posted: November 19, 2007

This position is responsible for the development and delivery of technical product support training to Customers, Resellers, and Employees. Courses are a mix of instructor-led classroom and web-based distance learning formats. The development-to-instructing ratio is anticipated to be 50-50. This person would also be responsible for overall training program development and delivery.

RESPONSIBILITIES:

Course Development

Course Delivery

REQUIREMENTS:

• 5+ years experience developing and delivering technical training.
• 5+ years experience providing technical support in a Support Center environment a plus.
• Experience using instructional design models to:
     +  Design and develop student and instructor guides
     +  Create tests and practical lab activities
     +  Develop and deploy train-the-trainer programs
• Knowledge of networking, client/server applications and systems administration to include:
     +  Strong administrative knowledge of Linux/UNIX and Microsoft Windows operating systems, OR
     +  Experience developing training for server applications intended for systems administrators
• Ability to write scripts and evaluate simple programs
• Good practical working ability with Linux and/or NT utilities and security tools
• Practical knowledge of modern electronic education delivery channels (eLearning) and systems (learning management systems)
• Excellent written and oral communication skills
• Project management experience, preferably with large educational projects

To apply:
Email HR