Manager, Technical Publications – Sybase, Dublin November 4, 2010
Posted by synergistech in east bay, manager, staff opp, technical writer.add a comment
We are seeking a results-oriented Manager for our Technical Publications department at our global headquarters in Dublin, CA. This offers a challenging opportunity for an individual with management experience and excellent writing skills.
WHAT YOU WILL BE DOING:
- Oversee the design, development, testing, and production of high quality, technical documentation for mobility, database, and server products
- Establish, prioritize and manage the activities of writing teams, and coordinate efforts with multiple business units to ensure accurate and timely delivery of online/printed information products on diverse platforms that meet customer expectations
- Work with technical support, customers, partners, vendors and others to address product usability, reliability, performance, and functionality issues
- Contribute to the definition and implementation of business and product strategy
- Encourage growth of new publishing methodologies, tools, and processes
OUR CORE REQUIREMENTS:
- BS/BA and 6 -8 years; MS/MA and 5 -7 years’ experience
- Computer Science, Journalism, English or a related field of knowledge, plus 5 -7 years of software information-development and project-management experience
- Strong people management as well as time-management skills
- Experience with full life cycle of documentation for commercial software
- Strong organizational and problem-solving skills
- Strong project-management, estimating, and research skills
The successful candidate will have experience in:
- Coaching and mentoring staff
- Writing task-oriented documentation, reference material and online help for a variety of technical audiences, including software developers
- Familiarity with DITA or other topic-based writing methodology
- Using publishing software (preferably XMetaL and/or structured FrameMaker)
- Reading proficiency in programming languages such as XML, SQL, JAVA, and/or .NET
- Documenting enterprise-scale software that runs on Windows, UNIX, and UNIX-like operating systems for mobility, data management, and/or business intelligence industries
WHAT’S IN IT FOR YOU:
Sybase is a stable company with presence in over 60 countries in a growing market with exciting technologies and products. As a Technical Publications Manager, you will experience an all-around and challenging opportunity within a highly dynamic team. You can use your skills and talents at a company where your contributions will make a difference.
WE OFFER:
- Competitive salary
- Comprehensive employee benefits
- Robust training programs, promoting career development and growth
- Invigorating and positive work environment
- …… And much more!
CONSISTENTLY VOTED AS ONE OF THE BEST PLACES TO WORK AROUND THE GLOBE!
If you are ready to join a winning team and make the next move in your career, then apply today at http://www.sybase.com/about_sybase/careers
The fine print: Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices.
Our information management, analytics, mobile messaging and enterprise mobility solutions have powered some of the most mission-critical systems in financial services, telecommunications, manufacturing and government. With Sybase, enterprises can manage the high volumes and variety of data, analyze this vital information and mobilize it so people can conduct business, regardless of where they are located or what devices they are using. And since all Sybase solutions are built using open standards, organizations can leverage the IT investments they depend on today, along with the ones they’ll need tomorrow.
With headquarters in Dublin, California, Sybase employs more than 4000 people worldwide in 60 countries.
Sybase has been recognized for its commitment to its employees and the community. Over the years, we have received awards for workplace excellence, top employer and best place to work in the U.S., Canada, Asia and Europe.
Sybase Inc is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
For more information about Sybase, visit: http://www.sybase.com.
Senior Technical Writers, Technical Publications – Sybase, Dublin November 4, 2010
Posted by synergistech in east bay, staff opp, technical writer.add a comment
We are seeking results-oriented senior writers for our Technical Publications department at our global headquarters in Dublin, CA. These positions offer a challenging opportunity for an individual with excellent writing skills and experience in the software industry.
WHAT YOU WILL BE DOING:
- Design, develop, test, and deliver high quality, technical documentation for mobility, database, and server products
- Work with technical support, customers, partners, vendors and others to address product usability, reliability, performance, and functionality issues
- Contribute to the definition and implementation of business and product strategy
- Encourage growth of new publishing methodologies, tools, and processes
OUR CORE REQUIREMENTS:
- BS/BA and 4 -6 years; MS/MA and 2 -5 years’ experience
- Computer Science, Journalism, English or a related field of knowledge, plus 4 –6 years of software information-development and project-management experience
- Excellent communication and writing skills as well as a commitment to identifying and resolving issues
- Strong project-management, estimating, and research skills
- Ability to analyze, categorize, and organize information
- Experience with full life-cycle of documentation for commercial software
- Ability to meet established deadlines and quality standards and to deliver fully on commitments
- Commitment to maintaining clear and frequent communication with remote developers
The successful candidate will have experience in:
- Writing task-oriented documentation, reference material, and online help for a variety of technical audiences, including software developers
- Familiarity with DITA or other topic-based writing methodology
- Using publishing software (preferably XMetaL and/or structured FrameMaker)
- Reading proficiency in programming languages such as XML, SQL, JAVA, and/or .NET
- Documenting enterprise-scale software that runs on Windows, UNIX and UNIX-like operating systems for mobility, data management and/or business intelligence industries
WHAT’S IN IT FOR YOU:
Sybase is a stable company with presence in over 60 countries in a growing market with exciting technologies and products. As a Senior Technical Writer, you will experience an all-around and challenging opportunity within a highly dynamic team. You can use your skills and talents at a company where your contributions will make a difference.
WE OFFER:
- Competitive salary
- Comprehensive employee benefits
- Robust training programs, promoting career development and growth
- Invigorating and positive work environment
- …… And much more!
CONSISTENTLY VOTED AS ONE OF THE BEST PLACES TO WORK AROUND THE GLOBE!
If you are ready to join a winning team and make the next move in your career, then apply today at http://www.sybase.com/about_sybase/careers
Fine print: Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices.
Our information management, analytics, mobile messaging and enterprise mobility solutions have powered some of the most mission-critical systems in financial services, telecommunications, manufacturing and government. With Sybase, enterprises can manage the high volumes and variety of data, analyze this vital information and mobilize it so people can conduct business, regardless of where they are located or what devices they are using. And since all Sybase solutions are built using open standards, organizations can leverage the IT investments they depend on today, along with the ones they’ll need tomorrow.
With headquarters in Dublin, California, Sybase employs more than 4000 people worldwide in 60 countries.
Sybase has been recognized for its commitment to its employees and the community. Over the years, we have received awards for workplace excellence, top employer and best place to work in the U.S., Canada, Asia and Europe.
Sybase Inc is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
For more information about Sybase, visit: http://www.sybase.com.
2 Contract Tech Writers, onsite – EFI, Foster City September 22, 2010
Posted by synergistech in contract opp, interface design, peninsula, technical writer, user experience (UX).add a comment
[reposted from a 9-20-2010 Yahoo newsgroup item]
We have a need at EFI, Inc. in Foster City, for 2 contract Technical Writers; one part-time and one full-time. FrameMaker 7.X, Acrobat Pro, required. The writers will working on User Guides, Installation Guides, Online Help, and need to have some experience with working with developers on the User Interface (UI). Must be onsite 100% of the time for they will work very close to the development team.
To apply:
Email the publications manager.
Contract Technical Writer (SDKs) – Sencha, Palo Alto August 10, 2010
Posted by synergistech in contract opp, peninsula, south bay, technical writer.add a comment
Palo Alto-based Sencha makes application frameworks that equip developers to create, deploy, and optimize compelling application experiences using Web-standard technologies. We need an experienced, senior-level contract technical writer to plan and develop technical documentation for our suite of JavaScript and Java libraries. This is an exciting opportunity to work on a variety of highly technical documentation for a wide audience of developers.
To succeed in this position, please have several years of experience documenting SDKs, particularly in dynamic start up environments.
Additionally you must:
- Demonstrate solid experience developing various types of documentation (including procedural and reference documentation and tutorials), in various formats for a software developer audience. Writing samples expected.
- Understand the documentation development lifecycle and be able to help define documentation requirements and scope and then plan, schedule, and manage your own work in a fast-paced environment.
- Have a solid understanding of Web technologies and application development concepts.
- Have knowledge of JavaScript, object oriented concepts and dynamic languages.
- Be a “hands-on” technical content development expert who is able to use a source control repository, set up a Web server, and use the SDK you are documenting.
- Be able to navigate and read code.
- Be able to quickly learn complex technical concepts and distill them into concise, usable documentation.
- Be flexible and able to work in an environment in which documentation authoring environment, standards, and processes are being defined.
- Be able to use standard documentation development tools and editors.
Ideally, you will also be:
- Able to write code snippets.
- Comfortable working in source code and have experience editing documentation comments/annotations directly within the code.
- Able to contribute to our efforts to define our authoring environment, standards, and processes.
- Familiar with modular documentation, structured authoring, single-sourcing, and chunking concepts.
Specific knowledge of MVC or GWT would be helpful but is not required.
LOCAL AND PRINCIPAL CANDIDATES ONLY.
Contact:
Technical Publications
Email: techdocjob@gmail.com (insert ASCII text in message body or send PDF as an attachment). NO PHONE CALLS. PLEASE.
Siemens Healthcare Diagnostics Microbiologist Technical Writer – Sacramento July 17, 2009
Posted by synergistech in medical writer, north bay, staff opp, technical writer.add a comment
| Company | Siemens Healthcare Diagnostics Inc. |
| Division | SMSD – IVD OPS |
| Functional Area | RD – Research/Development |
| Location | CA – Sacramento |
| Req ID | 79775 |
| Job Type | Regular |
| Job Time | Full-Time |
| Experience Level | Entry Level |
| Required Education | Bachelors Degree |
| Required Travel | 0% |
Siemens Healthcare Diagnostics Inc. offers a broad portfolio of performance-driven diagnostic solutions that provide more effective and efficient ways to anticipate, diagnose, monitor and treat disease. Our products and services offer the right balance of science, technology and practicality across the healthcare continuum to provide medical professionals with the vital information they need to deliver better, more personalized healthcare to patients around the globe. Visit us at http://www.siemens.com/diagnostics.
Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.
CA Medical Technologist License preferred. Incumbent will be required to understand the basics of microbiology and produce related literature and labeling relevant to the creation of panels for the MicroScan product line. Incumbent must have leadership skills along with the technical knowledge in order to chair meetings, participate as a core team member on new development projects and arbitrate technical review meetings. Experience with any microbiolgy instruments a plus.
To apply:
Nevis Networks Technical Writer – San Jose July 1, 2009
Posted by synergistech in south bay, staff opp, technical writer.add a comment
Should have demonstratable skills and be a go-getter; have eye for details; good communication skills.
Requirements
- Minimum 2 years of technical product documentation experience
- Must have supported a team of 25+ developers
- Should have a combined experience of 2 years using FrameMaker and RoboHelp
- Prefer experience in developing documentation for networking/security, network protocols/switching/routing, web-based applications
- Experience writing end-user documentation
- 5+ years work experience required
- Requires post-graduate in English/Literature with an aptitude for technology or Masters in Science with a flair for writing, or individual with a BE Electrical who has made a career in writing
To apply:
Email HR (jobs@nevisnetworks.com)
CA Wily, Senior Tech Writer – South San Francisco June 30, 2009
Posted by synergistech in peninsula, san francisco, staff opp, technical writer.1 comment so far
This hiring manager is a friend and asked me to post this on her behalf. She must fill the post by mid-July or her req’s funding disappears.
CA, Inc. (NYSE: CA), one of the world’s leading independent, enterprise management software companies, unifies and simplifies complex information technology (IT) management across the enterprise for greater business results. With our Enterprise IT Management vision, solutions and expertise, we help customers effectively govern, manage and secure IT. Customers can evolve their IT operations from being reactive and focused only on technology to being flexible, adaptable and focused on serving the business. Today, CA, formerly known as Computer Associates, serves the majority of the Fortune® 1000 companies, as well as government organizations, educational institutions and thousands of other companies in diverse industries worldwide.
We are currently looking for a qualified Senior Technical Writer to join our Wily Technology (a division of CA) Information Development team at our office in South San Francisco, CA.
The qualified candidate will develop and maintain Installation, Configuration, Administration and how-to documentation. Depending on your experience, you may be involved in implementing online help, exploring alternative methods to provide our customers with the knowledge they need to meet their goals, or helping to re-architect our existing information. You will manage multiple projects simultaneously, learn the products hands-on, and work as an integral part of the product team.
Position Requirements
- Must have 5+ years of technical writing experience
- Be proficient with FrameMaker and online help tools such as RoboHelp or WebWorks
- Useful to have AuthorIT experience
- Must have excellent verbal communication skills, flexibility, the ability to manage priorities, familiarity with traditional and agile software development life cycles, and the ability to interact with all levels within the development organization
- Should have a working knowledge of enterprise software, J2EE architecture, and best practices in usability and Information Development
To apply:
Email Gigi Hana, pubs manager, at gigi.hanna@ca.com, after reviewing the company’s site at http://www.wilytech.com.
Electronics for Imaging Publications Manager – San Mateo May 11, 2009
Posted by synergistech in manager, peninsula, staff opp, technical writer.add a comment
Technical Publications Manager
We’re looking for a dynamic manager to lead a talented publications team producing user and service documentation to support our flagship Fiery product line.
The ideal candidate will have at least 8 years experience leading documentation development in a fast-paced, demand-driven software and/or hardware environment. With extensive experience producing documentation pushing the limits of FrameMaker and with proven expertise in structured documentation concepts, you will help lay the groundwork to get us to the next level.
The key responsibilities of this position include:
- managing the English writing staff, including lead and senior writers, some of whom are remote.
- working collaboratively with Engineering Program Management and OEMs to define project deliverables.
- working closely with lead writers and senior production staff to define project schedules, and allocating/monitoring writing resources to meet established schedules.
- building relationships with Engineering and other internal groups.
- identifying opportunities for process improvement.
To apply:
Email HR (careers@efi.com)
Livescribe Senior Technical Writer – Oakland September 15, 2008
Posted by synergistech in east bay, staff opp, technical writer.add a comment
We are looking for a Senior Technical Writer to write user-facing documentation for Livescribe Desktop software (Windows and Mac), and possibly the Livescribe Pulse Smartpen device. The successful candidate for this position will help design and develop best-of-breed documentation for Mac and Windows audiences.
Responsibilities:
- Develop user guides, tutorials, and onscreen Help through hands-on use of Livescribe Desktop software (Macintosh and Windows) and Livescribe Pulse smartpen.
- Review, contribute to, and use product design documents and engineering specifications.
- Work effectively with other members of the project team, including those in the Technical Documentation, Product Marketing, Software Development, and Quality Assurance organizations.
Qualifications:
- Bachelors or advanced degree in Technical Communications, Computer Science, or a related field
- At least 7 years of experience as a user documentation writer in the software industry, preferably for the general consumer market
- Proficiency using Adobe FrameMaker (preferably Structured)
- Experience using Adobe RoboHTML
- Some experience using other Adobe Creative and Technical Suite tools, including:
- Adobe Illustrator
- Graphic editing tools (such as Adobe Photoshop)
- Captivate
- Knowledge of HTML and XML
- Working knowledge of Windows and Macintosh platforms
- Experience developing documentation for onscreen Help and web delivery
- Excellent technical writing and editing skills
- Demonstrated ability to communicate technical information in clear language
- Keen ability to estimate tasks and set priorities
- Excellent communication and interpersonal skills
- Ability to manage time effectively and work on multiple projects
- Proven as a self-starter who is effective in a team environment
- Strong interest in new technologies
- Good sense of humor and creativity
Nice to have, but not required:
- Experience documenting consumer electronic devices (handhelds, phones, digital pens)
- Experience documenting Macintosh software and/or Apple devices
Compensation packages include competitive salaries and generous stock incentives.
To apply:
Email HR
IBM Information Developer – San Jose September 15, 2008
Posted by synergistech in south bay, staff opp, technical writer, user experience (UX).add a comment
We’re seeking an information developer (technical writer) for a full time position at Silicon Valley Lab documenting Content Management products. This individual will work closely with software development teams to provide customers with a comprehensive set of user assistance; deliverables may include online help, information centers, users guides, UI embedded assistance, and more.
Candidates need expert level technical writing, communication, and audience-definition skills. A sound working knowledge of markup languages such as XML and SGML is required.
Candidates must have experience in researching, designing, evaluating, updating, and creating technical information; candidates must also be self-motivated, flexible, detail oriented, and effective working in teams.
Major Field of Study: Technical communications with a concentration in computer science
Requirements include:
- Written technical communication
- Verbal communication
- Information design principles
- User task analysis
- Experience working with IBM Doc WorkBench
- User feedback methodologies
- Information authoring tools (IDWB, Epic, DITA)
- Tagging languages such as XML, SGML, HTML, DITA
- Database concepts or knowledge
- Project management
- Teamwork
- Software programming knowledge
- Usability design
IBM has a total compensation package that is competitive in the IT industry. It is an attractive mix of compensation, benefits, and services which provide a robust rewards package to our employees. Our pay programs are designed to deliver exceptional rewards to exceptional performers. From base pay, stock options and awards, to variable or incentive pay plans, employees have the opportunity to reap significant rewards at IBM.
Required
- At least 3 years experience in Technical Writer
- English: Fluent
Additional Information
Start working for the world, START@IBM. Join our team and work for one of the world’s most admired and innovative software makers. Our employees are the real secret behind our software success. We’re always on the lookout for people who want to work for the-biggest-software-company-you-didn’t-even-know-was-a-software-company.
Our teams support all our groups and customers in ways you probably haven’t even imagined. We depend on our world-class developers, consultants, engineers, support professionals and more to meet all our customers’ needs.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
To apply:
http://jobs.fresho.com/jobs/california/other/080831JB129397.html?pmc=oodle
IBM Entry-Level Information Developer – San Jose September 15, 2008
Posted by synergistech in south bay, staff opp, technical writer.add a comment
Job ID: 080831JB129407
Employees in this role complete information development projects, lead teams, and keep information deliverables organized and on schedule. They apply appropriate technical writing, editing, multimedia, visual design and tools skills, as required. They design and develop elements for user interface (UI), web, multimedia delivery, print, and other linear and non-linear information deliverables.
Need entry level information developer/technical writer at Silicon Valley Lab for assignment on database products. Applicant needs to be proficient in creating clear, task-oriented technical information that meets audience needs. Candidates must have experience in designing and evaluating information, using mark-up languages such as HTML and XML (DITA), and creating topic-based information. Candidates should have an understanding of programming languages, usability design principles, and database systems.
Required
- High School Diploma/GED
- Basic knowledge in Technical Writing
- Basic knowledge in User Task Analysis
- Basic knowledge in Markup Languages (e.g., HTML)
- Basic knowledge in Programming
- English: Fluent
Preferred
- Bachelor’s Degree in Information Technology
Additional Information
Software Group is the world’s largest provider of middleware and the second-largest software business in the world, contributing about 15% of IBM’s total revenue and one-third of its profits. We have approximately 40,000 employees worldwide, including the world’s largest direct software sales force of 13,000 people. SWG works with 100,000 business partners worldwide, with more than 100 strategic ISV alliances. We have 40 software research labs worldwide; more than 25,000 developers, 24 on-demand software centers; and 14,000 employees dedicated to open software technologies.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
To apply:
http://www.workfortheworld.com/job/Information-Developer-(Entry-Level)-Job/288615/
JasperSoft Staff Mid/Senior Tech Writer – San Francisco September 15, 2008
Posted by synergistech in san francisco, staff opp, technical writer.add a comment
Description:
The right candidate for this position is inquisitive, confident, and tenacious. Your success will derive largely from your willingness to use the products yourself and learn from your experience. Seniority is less important than motivation and ability to learn quickly, so this job might be suitable for an intermediate Technical Writer with a track record of accomplishment in a fast-paced, ambitious startup. Our products are under rapid development, and our technology and industry change quickly. We are looking for candidates who show they can adapt and learn new technologies and techniques quickly and grow as our company grows.
- Plan, create, and edit user-friendly conceptual, procedural, and developer-reference documentation for web-based applications running under Linux and Windows.
- Collaborate with local SMEs in development and professional services, as well as resources in Australia, Ukraine, and Romania, read marketing and design specifications, and use the products yourself.
- Use MS Word and FrameMaker to create content, which will include online documentation, online help, and JavaDoc. (FrameMaker is being implemented presently.)
- Contribute to creation of product demos and requirements documents.
- Work without managerial or editorial assistance to gather and test content and deliver on deadline.
Qualifications:
- At least three (3), and preferably five (5) or more years’ software industry documentation experience creating content for a variety of user types (especially operators, system administrators, and developers).
- Familiarity with industry-standard tools, such as FrameMaker, Microsoft Office, and Paint Shop Pro.
- Conceptual familiarity with complex enterprise applications and relational databases, and awareness of open-source documentation norms.
- Experience with Open Source technologies (nice to have)
- Experience with Reporting Tools (nice to have)
- Experience with ETL tools (nice to have)
- Knowledge of OLAP technologies (e.g. MDX) (nice to have)
- Working knowledge of relational databases (nice to have)
- Experience documenting business intelligence (BI) applications, reporting applications, and Java-based application servers, such as WebLogic, WebSphere, or Tomcat (nice to have)
- Familiarity with FrameMaker’s conditional tagging and with single sourcing (nice to have)
- Education: B.A. or an equivalent technical writing experience
- Full time, employee
To apply:
Email HR
TVWorks Contract Technical Writer (3-6 mos) – Mill Valley September 15, 2008
Posted by synergistech in contract opp, north bay, technical writer.add a comment
Job ID: 4761784
Witness the evolution of TV! TVWorks connects living rooms with new and exciting broadband services. We are hard at work providing software to the largest digital TV cable operators in North America, helping them develop the next generation of interactive TV applications. Our software enables a variety of sophisticated services such as Video on Demand, Personal Video Recorders, Electronic Program Guides, Enhanced Programming, Interactive Advertising, Portals, and Games. Help bring viewers an advanced television experience with software and services from TV Works.
Headquartered in Mill Valley, CA (5 minutes north of the Golden Gate Bridge), TVWorks can be reached on the Internet at http://www.tvworks.com/
We have an incredible culture and environment at TVWorks. We are part of a joint venture between Comcast Corporation and Cox Communications, two of the largest cable operators in the world. As Comcast employees, we are provided with excellent compensation, benefits, stock grants, an incredible vacation/time off plan (30+ days a year!) and other great perks including FREE Comcast cable/internet services for all employees in Comcast service areas. Plus, it is a really great place to work!
TVWorks is seeking a talented and motivated Technical Writer for a 3-month contract. The focus will be to work with Product Managers and Software, QA and Support Engineers to upgrade and expand software developer kits and application and server installation and administration guides for external end-users. This individual must be able to plan, analyze, develop, and write system overviews, installation and administration procedures, reference material and tutorials. The qualified candidate will be a self–motivated technical writer who is familiar with a variety of technical writing concepts, practices, and procedures.
Duties/Responsibilities:
- Developers Kit Documentation
- Application Installation and Administration Guides
- Server Installation and Administration Guides
- Release Notes
- Internal User Documentation
- Technical diagrams
- Other duties as assigned by supervisor
Knowledge/Experience/Education Required:
- Excellent creative, organizational, analytical, interpersonal and communication skills (written and verbal).
- High-level project management skills to design and drive new product documentation from start to finish.
- Knowledge of single-sourcing and high-level skills with FrameMaker and WebWorks.
- Detail oriented, proactive and able to prioritize and juggle multiple projects at once.
- Ability to work in a collaborative environment with diverse teams.
- Excellent technical writing, editing and proofreading skills.
- At least 3 years of experience producing technical writing.
- B.A./B. Sc. or equivalent experience.
Knowledge/Experience/Education Preferred:
- Previous experience creating software developer and server documentation (Linux or UNIX) for external audience.
- Familiarity with a programming language, an IDE (Eclipse preferred), XML, and XSD.
- Experience with IXGen Indexing plugin or previous index creation experience.
- Technical knowledge of Java, C/C++, Object Oriented technologies, web applications, software products a plus.
- Experience working in an Agile development environment.
To apply:
Email Aaron Steinberger or call (415) 722-4436
For more info:
Pearson Foundation Contract Writer/Instructional Designer – Mill Valley September 15, 2008
Posted by synergistech in contract opp, course developer, technical writer.add a comment
Job ID: 4756736
The Pearson Foundation is developing print instructional materials for an introduction to computer programming course to be used by high school career academies throughout the U.S. We are looking for a freelance writer with both technical expertise and educational experience to work 30 to 40 hours per week from mid-September 2008 through May 2009. Applicants must be located in the San Francisco Bay area. Compensation will be hourly DOE and as appropriate for a nonprofit setting.
The successful candidate will create lesson plans and instructional resources for Introduction to Programming, part of a professional track offered by a network of public high schools predominately based in urban districts with underserved student populations. This one-semester course will use a conceptual approach to teach the basic knowledge and skills students need to be successful with programming in any language. Python is the language that will be used to teach the programming skills.
REQUIREMENTS
- Significant experience as a professional writer
- Proficiency with computer programming in general; facility with Python specifically
- Professional experience with instructional design, curriculum development, and student-centered pedagogy; classroom teaching experience is preferred
- Availability and flexibility for the duration of the project, including the ability to drive to meetings in Marin County once or twice a month
- Bachelor’s Degree (or higher) in a relevant field
- Proficiency with MS Office applications (especially the advanced functions of Microsoft Word)
- Working knowledge of The Chicago Manual of Style
The Pearson Foundation partners with nonprofit, public interest, civic, and business organizations to support students and teachers and to sponsor community-based education programs across the globe.
To apply:
Email Peter Weinstein a cover letter with your hourly compensation requirements, your resume, and two relevant professional writing samples
Marketo Senior Information Developer (Technical Writer) – San Mateo September 15, 2008
Posted by synergistech in information architect, manager, peninsula, staff opp, technical writer.add a comment
Job ID: 604094
The position reports to the Director of UX & Product Management. In this position, you will have access to all stakeholders in and out of the company. It will be highly interactive and requires a great writer with a sharp mind as well as a creative spirit.
Responsibilities include:
- Create and organize sparse documents into a comprehensive information architecture
- Deliver high quality customer/user oriented documentation on schedule
- Manage the creation of new content and/or re-edit existing ones.
- Work closely with core development engineers to gain critical insight into product functionality
- Define and organize and release on-line documents, such as:
- Frequently Asked Questions
- Getting Started Guides
- General User Manual
- On-line help
- Informal Q&A with Customers
- New Features Documentation
- Internal Blogging
- Define and refine templates, standards and processes for high quality information architecture
- Provide regular schedule and deliverable updates to managers
- Foster cross-functional teamwork and open communication
- Collaborate deeply with team members responsible for customer services and training to produce a seamless information architecture
Skills
- 5+ years of experience in developing high quality, preferably on-line documentation. Engineering or CS degree a plus.
- Good understanding of technical writing processes from concept to delivery including organization, writing, editing, and production.
- Excellent writing and technical skills with proven experience writing high-quality documentation for complex software products.
- Working knowledge of design flows and engineering basics experience desired.
- Candidate must also have working experience and deep knowledge of the ‘tools of the trade’, e.g., RoboHelp, Flare, Wikis, Word, Adobe Acrobat, etc., along with Microsoft Office and HTML editing software.
- Must demonstrate proven strong leadership, decision-making and communication skills and a keen ability to analyze documentation needs and complete projects with little direction.
- Ability to build rapport with busy developers and willingness to attend their meetings to determine what information is relevant to documentation is a must.
- Management experience is a great plus.
Requirements
- Online samples of documentation
- Show us samples of your writing to be considered for the position.
- There is an existing library of materials at http://success.marketo.com which will need a fresh information architecture approach. You can also find videos and demos at http://www.marketo.com/demoFull.php.
Feel free to re-write any content to show your style and abilities. None of the submitted materials will be used in production.
Company Description
Would you like to join the fastest growing company in Marketing Automation field, and be part of a highly proficient and fun team that is defining this new and exciting emerging market? Then Marketo is the place for you.
Marketo is looking for a top-notch senior tech writer who can lead our documentation effort into the future. Our customers need a wide array of comprehensive documentation to accomplish their mission. The Marketo system has an extremely fun and easy to use interface, but Marketing can be complex and sophisticated, and therefore marketing professionals need good guidance to realize the most value of our system. The Senior Information Developer at Marketo will be responsible for creating, organizing and publishing a broad set of documentation to our end users, distilling technical product details into business level user documents.
To apply:
http://www.marketo.com/about/careers-senior-information-developer.php
