Not Synergistech’s Jobs

Job ID: 4573691

We have a Technical Writer contract job position open for our high performance database appliance product. Example candidate profiles would have technical writing experience for database engines such as Oracle, Sybase, Informix, MS SQLServer, DB2, MySQL. Strong technical writing abilities and strong database experience is a must. The position will be for working onsite in our Santa Clara office.

Company information:
Kickfire is a well-funded start-up company with top-tier VCs.

The goal of the company is to provide the world’s fastest Database Appliances for query-intensive applications to enterprise customers. We recently published world record benchmark performance numbers related to data warehousing/business intelligence market.

Target market areas include Data Warehousing and Data Marts in Decision Support System (DSS) environments, and Query Servers in Web-Services environments. These target markets are large and continue to grow with capacity and performance demands doubling every 12 months.

This company is founded by proven successful serial entrepreneurs. Kickfire servers provide an order of magnitude database performance improvement resulting in a 10x reduction in overall total cost of ownership. The company has unique, revolutionary technology, and is based on open software and hardware architectures which enable easy adoption by customers with minimum disruption to the eco-system.

As a contract technical writer, you will be responsible for creating and maintaining technical product documentation and marketing collateral. The documentation will primarily focus on the database software features. This position can convert to full-time position in future based on match and need.

Responsibilities include:

• Own responsibility of the technical product documentation, for online and print media. Documentation will cover broad areas such as database concepts, database objects, datatypes, DDL interfaces, DML interfaces, administration interfaces, database tools, tutorials, guides for getting started,performance tuning and troubleshooting.
• You will also be directly using the database product to gain strong first-hand understanding of the product functionality and behavior.

In addition, you will also have responsibilities related to:

• Assist in defining our documentation standards
• Collaborate with product management and engineering on documentation requirements
• Manage product release notes for product releases.
• * Write and publish Technology Briefs, Competitive Briefs and White Papers.
• Ability to manage multiple projects in a fast paced,quickly changing environment.
• Ability to work as part of a cross-functional team with enthusiasm and dedication.

Qualifications:

• BA, BS in English,Communications, Technical writing, Computer Science, or related discipline
• 3+ years experience documenting enterprise software products such as databases, for online help and print media, including documentation of command lineinterfaces and GUI interfaces.
• Thorough knowledge of hardware or software product development life cycle.
• Hands on experience with relational database systems such as Oracle, MS SQL Server, IBM DB2 or MySQL.
• Highly self-motivated, with excellent organization, communication and interpersonal skills
• Self-starter able to contribute effectively in a start-up environment.

Desirable:

• Experience with data warehouse, data mart, and business intelligence applications.
• Experience documenting database (RDBMS) products, and documenting hardware/system products
• Experience with MySQL database
• Experience with Linux/UNIX systems usage
• Experience working with/leading local as well as geographically remote development teams

To apply:
Email HR and put “Technical Writer” in your subject line.

Job ID:    905247

Responsibilities

Manage a team of writers working on JUNOS networking solutions within the Juniper Networks Infrastructure Products Group Technical Publications group.  Work collaboratively with Technical Publications management team to support Technical Publications initiatives and infrastructure development.  Lead your team to migrate existing XML-based documentation to a topic-based system.  Develop in-depth knowledge of JUNOS products and documentation and Juniper processes and procedures. Participate in the product development planning process and provide staffing estimates and documentation plans in the early stages of the product lifecycle. Assess project risks, assign and schedule work, monitor writer progress, deal with issues, and manage the team effectively to deliver quality documentation as scheduled.  Hire new writers as necessary.  Provide effective coaching, training, and support for writers and build an efficient and productive team environment.  Assign MBOs, write employee reviews and development plans.

Minimum Requirements…

• 8 to 10 years experience in technical writing and leading documentation projects
• Excellent people management skills; previous management experience is preferred
• Experience managing staff or coordinating projects in multiple geographic locations
• Bachelors degree
• Excellent written and verbal communication skills
• Must be passionate about technical documentation, quality conscious, and innovative
• Proven ability to work well with people
• Experience with networking technologies or other complex technologies
• Experience with XML authoring tools and topic-based documentation is preferred
• Experience with usability and information architecture is preferred

To apply:
http://www.juniper.net/jobs/index.html, and enter “905247″ in the “Keywords” field

Job ID: 904754

SLT JUNOS Software Group

The Juniper Networks Service Layer Technologies (SLT) Group develops industry-leading  security solutions for both the enterprise and service provider markets. The SLT environment is fast-paced, exciting, and evolving rapidly, offering dynamic people the opportunity to help define process while creating product. The SLT Technical Publications department is looking for a senior writer who excels in this type of atmosphere.

Ideally, the candidate will have a background in routing and/or firewall devices and software, as well as networking and networking security knowledge. The job requires that you are proactive about hunting down information from a variety of sources, including developers, marketing, sales, specifications, and hands-on product testing. You should be a creative problem-solver, who can communicate complex concepts, use cases, and procedures with clarity and accuracy. You need to take the initiative to develop great documentation in a self-directed way, and be able to interact positively with a diverse team. Ideally, you’ll find working in a fast-paced environment exciting. You should write well, be detail-oriented, and flexible.

Responsibilities:

• Write software documentation for network and security administrators in the enterprise and service provider markets, including technical overviews, configuration instructions, and more.
• Work cross-functionally with other Tech Pubs teams, engineers, and product marketing managers to produce targeted, highly-technical documentation.

The most successful candidates will possess:

• Proven ability to communicate complex technical concepts clearly and effectively.
• Experience authoring in XML
• Focused experience in one (or more) of the following areas:
  • Routing
  • Network security, VPNs, AV, IDP, VOIP
  • Enterprise networking or computing

Requirements:

• Bachelor’s degree or higher
• Substantial experience writing for highly technical audiences, such as developers, system administrators, or network administrators
• A minimum of five years experience as a technical writer
• XML (Epic Editor is a plus), FrameMaker, Illustrator is a plus
• Writing samples that represent sole authorship
• A sense of humor

To apply:
http://www.juniper.net/jobs/index.html, and enter “904754″ in the “Keywords” field

Job Code: 082570

Do you want to work at a company that produces state-of-the-art products that can put a thousand gigabits of digital content in the palm of your hand?

Do you like working on a team that pushes the limits of what a whole industry can do?

There’s an opportunity to do both at Seagate. There’s a reason we are the largest supplier of storage solutions in the world. Our technology and products are second to none.

Seagate Consumer Solutions Division is looking for a talented and experienced technical writer to produce manuals, help, and other content in a fast-paced, customer-focused environment. We are looking for someone who is a good writer, is experienced in producing end-user documentation, and is always thinking of a way to do it better.

You care about the work you do and you are confident in your abilities to write complete, correct, and consistent documentation. You believe that it is the technical writer’s responsibility to learn the product you are writing about, and you are able to determine how much information needs to be transferred to your user. You are able to write for the highly technical user as well as the less-experienced nontechnical consumer, and you pay attention to the research to determine who that user is.

Responsibilities:

• Create manuals, help, and other content as needed for consumer audiences.
• Manage your own schedules to ensure on-time delivery in a fast-paced environment.
• Work with the translation company to help deliver content in as many as 18 languages.
• Gather information from meetings, product specifications, pre-release software, and interviews with subject-matter experts.

Qualifications:

• BS/BA
• At least five years’ experience writing user documentation in a software environment
• Experience writing for a range of users, including nontechnical
• Detail-oriented; able to work independently to handle a project from beginning to end
• Multi-tasker, able to juggle many and varied projects
• Strong FrameMaker skills; experience with an image-editing tool like PhotoShop or Paint Shop Pro
• A deep understanding of help (user assistance) and expertise with at least one help authoring tool
• Excellent communication skills
• Good team player
• Knowledge of ePublisher (WebWorks) is a plus.
• Hardware documentation experience is a plus.

Become part of a team that produces state-of-the-art products and will keep you excited about your work.  Work in a team environment where you will have the opportunity to share your knowledge and learn from some of the brightest minds in the storage business. Seagate believes this is critical to the growth of our employees as well as our Company.  And you will find out why Seagate was named the Forbes “Company of the Year” for 2006 and what it means to you.

To apply:
www.seagate.com/www/en-us/about/jobs_at_seagate/north_america/search_usa/, and enter “082570″ in the “Job Number” field

Function: Marketing
Industry: Higher Education
Job Code: # 08-74
Job ID: 569992

The Marketing and University Communications department at the University of the Pacific is seeking an Publications Manager who will be responsible for creating eye-catching, informative publications that effectively communicate the University’s strategic messages to key audiences.

Provides day-to-day creative and editorial leadership for strategic communications projects such as University magazines and brochures. Facilitates collaboration and creativity and aids in the professional growth of team members. Works closely with the Executive Director of Marketing and University Communications to ensure team achievement of objectives in support of the University’s mission.

Qualifications:

• Three to five years of full-time experience as a professional publications manager-editor, preferably in a university, non-profit organization, or professional services firm, or a marketing communications agency with clients in these fields, bachelor’s degree in marketing, public relations, journalism, English, communications or a related discipline, or the equivalent combination of education, training and experience.
• Advanced degree or professional accreditation preferred.
• Extensive portfolio of creative and successful magazines and brochures.
• Demonstrated ability to create messages and publications for a complex, sophisticated organization.
• Experience in strategic institutional messaging.
• Demonstrated ability to lead creative teams, produce effective and accurate marketing and public relations materials, and manage people, projects and budgets.
• Outstanding communications skills, strategic thinking ability, great people skills, enthusiasm for the work, and a team orientation.

We offer a competitive compensation package including tuition remission. Pacific is an equal opportunity employer and is committed to broadening the diversity of its workforce. Please see www.pacific.edu/hr for an online application or apply at Department of Human Resources, University of the Pacific, 3601 Pacific Avenue, Stockton, CA 95211.

To apply:
http://www.linkedin.com/jobs?startApply=&jobId=569992&goback=%2Evjs_569992_0_1215218210586

Requisition #: 560074

ESSENTIAL FUNCTIONS:

• Deliver technical documentation for JavaFX. This documentation includes, but not limited to, Screencasts, Videos, Online Help, Tutorials, and Technical Articles.
• Scope requests for documentation work and develop plans and schedules for documentation deliverables.
• Participate on the product teams and various initiatives related to the job.

MARGINAL FUNCTIONS:

• Improve processes and tools related to the job.

REQUIRED KNOWLEDGE:

• Ability to write clearly and concisely to describe product features at an appropriate level of detail for various audiences.
• Experience delivering developer-focused documentation, such Tutorials, Online Help, Technical Articles, Code Samples, Screencasts, and Videos.
• Ability to identify and communicate with the target audience and evaluate the audiences information needs.
• Working knowledge of XML, HTML, writing tools (Helen, DreamWeaver, etc), and multimedia tools (Flash, Flex, Camtasia, Silverlight, Photoshop, etc).
• Excellent communication and people skills. Ability to work effectively and positively with a broad range of people in remote work locations.

PREFERRED KNOWLEDGE:

• Familiarity with Java programming language and related technologies. Knowledge of C, C++, and web application programming is a plus.
• Ability to write simple Java program examples.

YEARS OF EXPERIENCE:
3-5+

MINIMUM LEVEL OF EDUCATION:
College degree with relevant technical writing or computer science course work

FIELD OF STUDY:
Computer Science, Technical Writing, Information Design

To apply:
http://www.sun.com/corp_emp/search.cgi?loc=40&req=560045&u=&p=

Med-Vantage*, a leader in the healthcare informatics industry specializing in pay-for-performance programs, evidence-based measures, and physician-balanced scorecard systems is seeking a hands-on technical writer. Med-Vantage* is a privately held company based in the financial district of San Francisco.

Summary Description of Duties
We need an energetic, self-motivated technical writer to join our team and serve as lead writer for all customer facing product documentation for our software solutions. This includes both the highly technical installation and deployment guides, database schema documentation and system administration manuals needed by the Health Plan and also the consumer facing content embedded in the web based user interfaces. The Technical Writer will join the Product Management team, working closely with web user interface designers as well as development as an essential contributor to customer and user experience.

Responsibilities:

1. Develop document plans and outlines
2. Develop, and write documentation sets, including complex technical material, under limited supervision.
3. Develop diagrams to explain concepts and procedures as appropriate
4. Hands on testing of procedures
5. Edit UI content for consumers and doctors
6. Maintain database schema documentation
7. Contribute to product development as member of cross-functional development team

Qualifications

1. Fast learner who enjoys mastering domain as well technical information
2. Excellent writing skills and the ability to create complex technical documents for software products
3. Familiarity with web based applications
4. Typically requires BA/BS or equivalent experience, and 3-5 years of related experience.
5. Preferred: Degree in Technical Writing, English, Journalism, or Computer Science.
6. Proficient in standard document creation tools. Experience as a minimum with the following software applications:
   • Adobe FrameMaker
   • Adobe Illustrator
   • MS Visio
   • MS Word
   • MS PowerPoint

Compensation
Competitive salary with benefits, stock options and bonus tied to performance objectives

To apply:
Email HR

SupportSoft, Inc. (NASDAQ: SPRT) has an immediate opening for a Technical Writer/Editor who will be a part of the technical publications team working closely with the software developers, architects, Global Services and Training.

SupportSoft is a global provider of software and services that automate the resolution of technology problems. Our Consumer group, launched in 2007, is a rapidly growing provider of direct to consumer technology support (support.com).  We’re leveraging our 10 years of experience developing support software to transform the booming consumer support space.

Responsibilities:

• Create documentation for a highly technical audience including internal and external resources.
• Write online help and user documentation for SupportSoft products.
• Learn to install, configure and use SupportSoft products in order to write concise documentation.
• Describe how to configure operating systems, web servers, application server, database servers, load balancers, and encryption mechanisms such as https and public/private key pairs.
• Help to define clear documentation processes.
• Give usability feedback to the product team.
• Work closely with SOP development, training development, QA and other groups to understand and document policies and procedures for each group.
• Role will be 80% writing and 20% conformance editing.
• Work closely with translation houses for localization of content.
• Manage documentation revision control.

Additional Responsibilities:

• Undertake the documentation effort for the product(s) that he/she is responsible for.
• Deliver documentation for software applications and solutions within the set schedule with high degree of quality.
• Review documentation project against goals to provide status reports.
• Actively interface with the SOP Development, Training Development, QA management and other internal teams to address product documentation or usability issues in the field.
• Retain and keep appraised of current technology usage in the area of technical writing/content development.
• Cultivate strong working relationships with co-workers and individual contributors.
• Learn and develop a strong understanding of the product and the domain.
• Review content and provide constructive feedback to the technical publications team and/or document authors.

Qualifications:

• At least 3 years of Technical Writing experience in the software industry.
• A B.Sc or Equivalent in Computer Science, Software Development, English, Technical Writing or related field.
• Ability to grasp complex subject material and present it in a clear way.
• Sense of commitment and responsibility, and an ability to work within tight deadlines.
• Excellent verbal, written, and leadership communication skills required.
• Technical knowledge of software programming / design techniques is a plus.
• Experience in documenting Software Applications on the Microsoft Windows platform.
• Proficient with using authoring tools such as RoboHelp, Acrobat Tools, Microsoft Office Tools, or AuthorIT. Single sourcing experience a plus.
• Experience in creating Deployment Guides, Release notes, User Guides, Administration Guides, Installation, Configuration, Programming Guides, and Online Help systems.
• Aptitude to understand technology, interact across various technical teams.
• Experience in editing technical material.
• Experience writing for localization and interfacing with translation houses.

To apply:
http://www.jobvite.com/CompanyJobs/Apply.aspx?c=seWfwJx5&e=1&j=oQFaVfwk&v=1

The ideal candidates will have strong writing skills, enjoy working on a team in a fast-paced environment, and be able to understand complex technical concepts and explain them in simple terms for technical end-users.

Major Responsibilities/Tasks

Candidates must be able to work closely with Product Managers, Engineers and other writers, gather information from specifications, subject-matter experts, installing and using pre-release software, create documentation designs, plans and schedules, and meet tight deadlines. Must be an excellent writer who delivers high quality documentation. Creates PDF files for printed collateral and HTML for our Web site.

• Create and update installation guides, system administration guides, user guides and online help for technical end-users
• Firm understanding of the concepts of multi-tier, distributed software operating within a multi-vendor (applications, UNIX, Windows, IBM-proprietary) Enterprise IT infrastructure

Requirements

• Technical writers with a BS/BA and a range of experience from 6+ years to Senior Technical Writer.
• Excellent communication skills.
• Ability to create plans and schedules and meet deadlines.
• Clear understanding of the software development process.
• Must enjoy working hands-on with new technology in a fast-paced environment.
• Knowledge of HTML is a plus.

Interface with Engineering, Product Management, Sales

Minimum Required Experience

• Bachelors degree and 4-7 years technical writing experience
• Great communication skills, ability to interact with engineering, product management and sales.

To apply:
Email HR

Primavera Systems is the world’s leading project and portfolio management software company. We provide the software foundation that enables all types of businesses to achieve excellence in managing their portfolios, programs, projects and resources. Projects totaling more than $5 trillion in value have been managed with Primavera products. The company is has experienced steady growth and profitability throughout it’s history.

We have an immediate opening for a Technical Writer. As a member of our software development team, you will create, edit, and update product documentation for our market-leading Primavera for Services enterprise software solution. You will primarily use FrameMaker and WebWorks authoring tools to produce printed and on-line documentation. You will work closely with team across the organization and throughout the development process to ensure accuracy, saliency, and usability. Join the team whose product is featured on Adobe’s Flex Showcase for our innovative use of Adobe’s new Flex framework. This is a contract-to-hire position.

This position is located in the heart of downtown San Francisco, steps from the Ferry Building.

Required:

• At least three years of experience as Technical Writer for complex enterprise business applications
• FrameMaker 7 proficiency
• WebWorks proficiency
• Working knowledge of Windows
• Working knowledge of workflow technology, business solutions, and financial applications
• Experience writing for users with diverse technical abilities, including system administrators, business-oriented “power users” (with strong subject matter knowledge and high expectations), and casual end-users
• Bachelors degree in related field

Desired:

• Previous experience with designing or testing enterprise applications
• Knowledge of AlphaBlox, OLAP, BEA WebLogic, and Primavera Evolve

Samples requested.

EOE: M/F/D/V

PRIMAVERA SYSTEMS DOES NOT ACCEPT UNSOLICITED RESUMES FOR UNADVERTISED POSITIONS.

Please refer to job code TW-SF when responding to this ad.

To apply:
http://jobcircle.com/classifieds/900998.html?source=xml_sh_080701

Job Code: UC.01

Symantec is a hiring at a divison called Vontu in San Francisco. It’s a very exciting, high growth division with great people. This Engineering group at Vontu is currently about 50 and should double in the next 12-18 months. The company is on the 21st floor of a beautiful downtown San Francisco building that is commutable from both Caltrain and BART. The office space has sweeping views of SF and SF Bay so it makes for a very nice work environment.

Anyway, here is some info about the product, but the website is http://www.vontu.com

Vontu DLP Division - Vontu’s Data Loss Prevention 8 is the industry’s first integrated solution that combines both endpoint and network-based software to protect confidential data wherever it is stored or used. Vontu’s layered architecture enables customers to prevent malicious and unintentional data breaches regardless of whether data is stored on the network or on a disconnected endpoint, as well as prevent data from exiting any network gateway or endpoint.

Vontu is in need of a Senior Technical Publications Writer. Here is a job description:

Responsibilities

• Serve as an individual contributor
• Develop user manuals, online help, installation (Windows/Linux) and administration manual for the Vontu product line
• Work with Vontu product managers, engineers, and professional services staff to gather content.
• Test deliverables with customers and internal staff and incorporate feedback.

Required Skills

• Excellent written and verbal communication skills
• Experience documenting enterprise software, networking, or security solutions
• Five+ years technical publications experience
• Experience developing documentation for both print and online delivery
• Expertise with text editors, Microsoft Word, FrameMaker, and RoboHTML
• Expertise with content management systems and producing documents in XML
• Ability to manage time effectively and work on multiple project

Required Personal Traits

• Ability to keep a calm attitude and level head in a fast-paced environment
• Sufficient negotiation and communication skills to obtain information in a timely fashion from other engineering personnel
• Cooperative attitude and style
• Self-Starter – ability to quickly learn new tools and products
• Excellent time management skills to multi-task across multiple simultaneous projects

Additional Information

• Local candidates only, no relocation (San Francisco Bay Area).
• No third party applications.

To apply:
http://www.linkedin.com/jobs?startApply=&jobId=565657&goback=%2Evjn_565657

Requisition Number: 3654187

Qualifications

Leadership

• Proven leadership abilities in project management
• Abillity to see the “big picture” beyond the next deadline
• Must be able to work with people in multiple disciplines: graphic design, writers, and engineers
• Experience with large scale conversion of WYSIWYG, style-based documentation (for example, FrameMaker or MS Word) systems to single-source, structured (XML-based) documentation (for example, DITA)

Writing/Documentation

• Professional writing or editing experience
• Ideally, experience writing software user manuals or online help

Required Skills
Extensive experience with:

• XML, XHTML, CSS, JavaScript
• Photoshop, Illustrator, and InDesign

Programming experience with at least one of the following:

• AppleScript, Perl, Ruby, Python, C, and Objective-C

Preferred Skills

• Experience leading web-based projects
• Strong sense of visual design and ability to communicate with professional designers
• XSL and Formatting Objects

To apply:
http://jobs.apple.com/index.ajs?BID=1&method=mExternal.showJob&RID=24448&CurrentPage=1

Job ID PSX57643

Our energy flows through you! We recognize that our employees are the backbone of our success. It’s the mix of talent, skill, enthusiasm, drive and team spirit that empowers our employees to deliver your energy, today and tomorrow. This is your opportunity to join our team and make your contributions in an industry that is rapidly changing.

Information Systems Content Planning, Development, Editing and Management. Telecom/Computing Project Consulting.

Responsibilities:

• Windows SharePoint Services (WSS) and Content Management Server (CMS): site design, development (with HTML), and management. Manuals and Guides: Administration, Configuration, Installation, Test, Operation, Procedure, Process, and User. Compliance: Configuration Manuals (CMs), Process Manuals (PMs), Operations Level Agreements (OLAs), Service Level Agreements (SLAs), policies, standards, and procedures. Marketing material: brochures, white papers, branding, customer presentations, posters, and leave-behinds. Document layouts and templates: Word, Excel, PowerPoint, Visio, and WSS.
• Content Management: Make recommendations for technology products (including web-based) and services based on user needs and budgets. Document planning and development: needs assessment, project scope, resource planning, document plan, and templates for user manuals, communications, roadmaps, presentations, process flowcharts, newsletters, and training materials.

Required Qualifications

• Consulting
• Written Communication
• Process Improvement
• Technical skills: Proficient in MS Office products and web-based tools.
• Writing/editing skills: Ability to change complex technical information to clear and easy-to-understand content for print and web presentations; highly-skilled in editing wide range of documents for technical and non-technical audiences.
• Interpersonal skills: Ability to successfully work with content authors of various backgrounds and skill levels.
• Minimum of 3-5 years of technical writing in an IT environment

To apply:
http://www.job.com/my.job/search/page=applyjob/pt=2/key=26230874/jsOn=1/

Fortify Software is a Silicon Valley startup company chartered to transform information security. Headquartered in San Mateo, the privately held company is backed by Kleiner, Perkins, Caufield, & Byers - one of the world’s pre-eminent venture capital firms, responsible for building household names like AOL, Amazon, Sun and Google. Fortify is led by a seasoned management team that has led dozens of products and companies to success.

Fortify Software is reshaping the way people think about computer security. Funded by Kleiner Perkins, the premier venture capital firm in the world, Fortify’s customers are the biggest financial institutions in the world, the most secretive government agencies, and the largest e-commerce organizations.

We are looking for a full-time expert information developer to join our Technical Publications team. If you’re interested in security and want to work with a passionate and energetic team backed by a world-class group of experts from academia and industry, this is your chance.

Responsibilities

• Developing sophisticated user documentation, including planning, designing, writing, editing, reviewing, and testing
• Participating with the development team during all phases of product development
• Working with available information sources to develop high-quality documentation
• Working with other writers to share the work load across the group as needed
• Sometimes working on multiple projects or releases simultaneously
• Contributing to the development of new processes and methods and communicating new processes to others
• Planning, designing, and developing linear and non-linear user assistance for multiple media formats
• Experience leading multiple projects. May provide work leadership to others
• Experience in a small, fast-paced start-up company environment
• Experience with the internationalization/localization process for documentation
• Knowledge of Java, C/C++, and .NET

Qualifications

• BA or BS in technical communications, English, computer science, journalism, or comparable experience
• Minimum eight years professional technical writing experience in a software development organization
• Expertise in content development and authoring tools
• Knowledge of publications process, tools, and information delivery methods
• Ability to learn new applications and tools and create documentation for them
• Experience documenting tools for developers
• Experience developing user and administrator documentation
• Practical experience with FrameMaker and Adobe Acrobat
• Knowledge of or interest in learning Structured FrameMaker, WebWorks, XML, DTD, and HTML
• Familiarity with Perforce or other versions tracking systems
• Familiarity with programming languages
• Proven ability to plan, organize, and prioritize multiple projects concurrently
• Ability to successfully adapt to changing priorities
• Excellent oral and written communication, interviewing, and project management skills
• Ability to take initiative and follow through with a good sense of humor and flexible attitude

To apply:
Email HR with “Principal Technical Writer” in the subject line.

We are looking for an intern to join our Information Development group. You will:

• Work closely with our developers, QA engineers, technical writers and technical support team to research information and get reviews.
• Incorporate new material and improve the quality of our existing user and developer documentation.

This internship position starts at 20 hours per week with potential for more depending upon the selected intern’s availability. Hours are flexible but must be during normal business hours. The successful candidate will be a quick, energetic learner who has:

• 2 or more years completed toward a Bachelor’s degree in technical writing, computer science, or related degree.
• Enrollment in a Technical Writing program a plus.
• Strong written and verbal communication skills.
• Ability to explain concepts clearly and concisely.
• Demonstrated attention to detail and a passion to learn.
• Familiarity with FrameMaker a plus.
• Familiarity with programming documentation a plus.
• Familiarity with graphic design and web development a plus

All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, national origin, sex, sexual orientation, age, marital status, physical disability, medical condition, or any other factor prohibited by law.

To apply:
Email HR a brief cover page and your resume, or fax it to 650.964.4378.