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Kickfire Contract Database/System Technical Writer - Santa Clara July 5, 2008

Posted by synergistech in south bay, staff opp, technical writer.
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Job ID: 4573691

We have a Technical Writer contract job position open for our high performance database appliance product. Example candidate profiles would have technical writing experience for database engines such as Oracle, Sybase, Informix, MS SQLServer, DB2, MySQL. Strong technical writing abilities and strong database experience is a must. The position will be for working onsite in our Santa Clara office.

Company information:
Kickfire is a well-funded start-up company with top-tier VCs.

The goal of the company is to provide the world’s fastest Database Appliances for query-intensive applications to enterprise customers. We recently published world record benchmark performance numbers related to data warehousing/business intelligence market.

Target market areas include Data Warehousing and Data Marts in Decision Support System (DSS) environments, and Query Servers in Web-Services environments. These target markets are large and continue to grow with capacity and performance demands doubling every 12 months.

This company is founded by proven successful serial entrepreneurs. Kickfire servers provide an order of magnitude database performance improvement resulting in a 10x reduction in overall total cost of ownership. The company has unique, revolutionary technology, and is based on open software and hardware architectures which enable easy adoption by customers with minimum disruption to the eco-system.

As a contract technical writer, you will be responsible for creating and maintaining technical product documentation and marketing collateral. The documentation will primarily focus on the database software features. This position can convert to full-time position in future based on match and need.

Responsibilities include:

  • Own responsibility of the technical product documentation, for online and print media. Documentation will cover broad areas such as database concepts, database objects, datatypes, DDL interfaces, DML interfaces, administration interfaces, database tools, tutorials, guides for getting started,performance tuning and troubleshooting.
  • You will also be directly using the database product to gain strong first-hand understanding of the product functionality and behavior.

In addition, you will also have responsibilities related to:

  • Assist in defining our documentation standards
  • Collaborate with product management and engineering on documentation requirements
  • Manage product release notes for product releases.
  • * Write and publish Technology Briefs, Competitive Briefs and White Papers.
  • Ability to manage multiple projects in a fast paced,quickly changing environment.
  • Ability to work as part of a cross-functional team with enthusiasm and dedication.

Qualifications:

  • BA, BS in English,Communications, Technical writing, Computer Science, or related discipline
  • 3+ years experience documenting enterprise software products such as databases, for online help and print media, including documentation of command lineinterfaces and GUI interfaces.
  • Thorough knowledge of hardware or software product development life cycle.
  • Hands on experience with relational database systems such as Oracle, MS SQL Server, IBM DB2 or MySQL.
  • Highly self-motivated, with excellent organization, communication and interpersonal skills
  • Self-starter able to contribute effectively in a start-up environment.

Desirable:

  • Experience with data warehouse, data mart, and business intelligence applications.
  • Experience documenting database (RDBMS) products, and documenting hardware/system products
  • Experience with MySQL database
  • Experience with Linux/UNIX systems usage
  • Experience working with/leading local as well as geographically remote development teams

To apply:
Email HR and put “Technical Writer” in your subject line.

Juniper Networks Technical Publications Manager - Sunnyvale July 5, 2008

Posted by synergistech in manager, south bay, staff opp, technical writer.
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Job ID:    905247

Responsibilities

Manage a team of writers working on JUNOS networking solutions within the Juniper Networks Infrastructure Products Group Technical Publications group.  Work collaboratively with Technical Publications management team to support Technical Publications initiatives and infrastructure development.  Lead your team to migrate existing XML-based documentation to a topic-based system.  Develop in-depth knowledge of JUNOS products and documentation and Juniper processes and procedures. Participate in the product development planning process and provide staffing estimates and documentation plans in the early stages of the product lifecycle. Assess project risks, assign and schedule work, monitor writer progress, deal with issues, and manage the team effectively to deliver quality documentation as scheduled.  Hire new writers as necessary.  Provide effective coaching, training, and support for writers and build an efficient and productive team environment.  Assign MBOs, write employee reviews and development plans.

Minimum Requirements…

  • 8 to 10 years experience in technical writing and leading documentation projects
  • Excellent people management skills; previous management experience is preferred
  • Experience managing staff or coordinating projects in multiple geographic locations
  • Bachelors degree
  • Excellent written and verbal communication skills
  • Must be passionate about technical documentation, quality conscious, and innovative
  • Proven ability to work well with people
  • Experience with networking technologies or other complex technologies
  • Experience with XML authoring tools and topic-based documentation is preferred
  • Experience with usability and information architecture is preferred

To apply:
http://www.juniper.net/jobs/index.html, and enter “905247″ in the “Keywords” field

Juniper Networks Senior Technical Writer - Sunnyvale July 5, 2008

Posted by synergistech in south bay, staff opp, technical writer.
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Job ID: 904754

SLT JUNOS Software Group

The Juniper Networks Service Layer Technologies (SLT) Group develops industry-leading  security solutions for both the enterprise and service provider markets. The SLT environment is fast-paced, exciting, and evolving rapidly, offering dynamic people the opportunity to help define process while creating product. The SLT Technical Publications department is looking for a senior writer who excels in this type of atmosphere.

Ideally, the candidate will have a background in routing and/or firewall devices and software, as well as networking and networking security knowledge. The job requires that you are proactive about hunting down information from a variety of sources, including developers, marketing, sales, specifications, and hands-on product testing. You should be a creative problem-solver, who can communicate complex concepts, use cases, and procedures with clarity and accuracy. You need to take the initiative to develop great documentation in a self-directed way, and be able to interact positively with a diverse team. Ideally, you’ll find working in a fast-paced environment exciting. You should write well, be detail-oriented, and flexible.

Responsibilities:

  • Write software documentation for network and security administrators in the enterprise and service provider markets, including technical overviews, configuration instructions, and more.
  • Work cross-functionally with other Tech Pubs teams, engineers, and product marketing managers to produce targeted, highly-technical documentation.

The most successful candidates will possess:

  • Proven ability to communicate complex technical concepts clearly and effectively.
  • Experience authoring in XML
  • Focused experience in one (or more) of the following areas:
    • Routing
    • Network security, VPNs, AV, IDP, VOIP
    • Enterprise networking or computing

Requirements:

  • Bachelor’s degree or higher
  • Substantial experience writing for highly technical audiences, such as developers, system administrators, or network administrators
  • A minimum of five years experience as a technical writer
  • XML (Epic Editor is a plus), FrameMaker, Illustrator is a plus
  • Writing samples that represent sole authorship
  • A sense of humor

To apply:
http://www.juniper.net/jobs/index.html, and enter “904754″ in the “Keywords” field

Seagate Senior Writer/Editor - Sunnyvale July 5, 2008

Posted by synergistech in editor, south bay, staff opp, technical writer.
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Job Code: 082570

Do you want to work at a company that produces state-of-the-art products that can put a thousand gigabits of digital content in the palm of your hand?

Do you like working on a team that pushes the limits of what a whole industry can do?

There’s an opportunity to do both at Seagate. There’s a reason we are the largest supplier of storage solutions in the world. Our technology and products are second to none.

Seagate Consumer Solutions Division is looking for a talented and experienced technical writer to produce manuals, help, and other content in a fast-paced, customer-focused environment. We are looking for someone who is a good writer, is experienced in producing end-user documentation, and is always thinking of a way to do it better.

You care about the work you do and you are confident in your abilities to write complete, correct, and consistent documentation. You believe that it is the technical writer’s responsibility to learn the product you are writing about, and you are able to determine how much information needs to be transferred to your user. You are able to write for the highly technical user as well as the less-experienced nontechnical consumer, and you pay attention to the research to determine who that user is.

Responsibilities:

  • Create manuals, help, and other content as needed for consumer audiences.
  • Manage your own schedules to ensure on-time delivery in a fast-paced environment.
  • Work with the translation company to help deliver content in as many as 18 languages.
  • Gather information from meetings, product specifications, pre-release software, and interviews with subject-matter experts.

Qualifications:

  • BS/BA
  • At least five years’ experience writing user documentation in a software environment
  • Experience writing for a range of users, including nontechnical
  • Detail-oriented; able to work independently to handle a project from beginning to end
  • Multi-tasker, able to juggle many and varied projects
  • Strong FrameMaker skills; experience with an image-editing tool like PhotoShop or Paint Shop Pro
  • A deep understanding of help (user assistance) and expertise with at least one help authoring tool
  • Excellent communication skills
  • Good team player
  • Knowledge of ePublisher (WebWorks) is a plus.
  • Hardware documentation experience is a plus.

Become part of a team that produces state-of-the-art products and will keep you excited about your work.  Work in a team environment where you will have the opportunity to share your knowledge and learn from some of the brightest minds in the storage business. Seagate believes this is critical to the growth of our employees as well as our Company.  And you will find out why Seagate was named the Forbes “Company of the Year” for 2006 and what it means to you.

To apply:
www.seagate.com/www/en-us/about/jobs_at_seagate/north_america/search_usa/, and enter “082570″ in the “Job Number” field

Citrix Web Editor / Writer IV - Santa Clara July 5, 2008

Posted by synergistech in copywriter, editor, marcom, south bay, staff opp.
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Req # 5053

Responsibilities

  • Write original copy, repurpose and edit content from subject matter experts for a variety of print and online use including case studies, product brochures, bylined articles, newsletters, speeches, web pages, video scripts, advertising and management communications
  • Communicate new product and technology concepts quickly with audience-targeted copy ranging from technical to business-oriented
  • Ensure consistent voice and messaging across all communications.
  • Close collaboration with creative services team, marketing team, and product owners to create product-specific content and promotions.
  • Assist the team with writing support and respond to requests in a fast and concise manner

Qualifications and Requirements

  • Bachelor’s degree from four-year college or university (preferably in creative writing or similar field); and 4 to 6 years of copy writing experience, preferably for a technically oriented business-to-business company
  • Successful track record with known companies, developing a wide range of successful content
  • Exceptional writer, editor and proofreader, adept at drawing content out of the appropriate staff and turning it into compelling copy.
  • Ability to write creatively in English and identify/correct grammatical or stylistic issues in Web, print, and video copy
  • In depth knowledge of MS Word, Outlook, Excel and PowerPoint.  Experience with creating Acrobat files and working on publication software such as InDesign or Quark is a plus.

To apply:
http://careers.peopleclick.com/careerscp/client_citrix/external/jobDetails.do?functionName=getJobDetail&jobPostId=18774&localeCode=en-us

PayPal Contract Senior Editor (3 Months) - San Jose July 5, 2008

Posted by synergistech in contract opp, editor, marcom, south bay, user experience (UX).
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Edit website content and marketing collateral for consistency with the PayPal Content Style Guide; work with cross-functional teams, keep track of own schedules and deadlines, and help drive projects to completion; attend executive design reviews; manage legal reviews, ensuring that PayPal messaging is in legal compliance; become a subject-matter expert for assigned product areas; attend kickoff meetings and provide estimates on projects; provide new terminology and guidelines for the style guide; keep abreast of current user design principles and guidelines.

Job Requirements:

  • 5+ years of copyediting experience for a major website
  • basic understanding of web user interface and design issues
  • comfortable with technology; familiarity with standard references
  • excellent project-management skills
  • positive attitude, tolerance for ambiguity and desire to drive toward results
  • great troubleshooting and communication skills
  • comfortable working in fast-paced, entrepreneurial environment
  • ability to work well across diverse teams and departments; ability to think globally and edit content for easy translation
  • able to manage own work, balancing multiple projects requiring coordination across a number of teams
  • good organizational skills
  • ability to set priorities and manage time effectively
  • B.A./B.S. degree or higher.

Nice to Have Skills

  • Experience leading projects.
  • Experience editing for SEO.

To apply:
http://seeker.dice.com/jobsearch/servlet/JobSearch?op=318&dockey=xml/f/9/f91992a51084ae91fbc11aee45c8cd09@endecaindex&source=21&ral=JobSearch?op=101%26c=1%26source=21%26dockey=xml/f/9/f91992a51084ae91fbc11aee45c8cd09@endecaindex

Solidcore Technical Writer - Cupertino July 5, 2008

Posted by synergistech in south bay, staff opp, technical writer.
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The ideal candidates will have strong writing skills, enjoy working on a team in a fast-paced environment, and be able to understand complex technical concepts and explain them in simple terms for technical end-users.

Major Responsibilities/Tasks

Candidates must be able to work closely with Product Managers, Engineers and other writers, gather information from specifications, subject-matter experts, installing and using pre-release software, create documentation designs, plans and schedules, and meet tight deadlines. Must be an excellent writer who delivers high quality documentation. Creates PDF files for printed collateral and HTML for our Web site.

  • Create and update installation guides, system administration guides, user guides and online help for technical end-users
  • Firm understanding of the concepts of multi-tier, distributed software operating within a multi-vendor (applications, UNIX, Windows, IBM-proprietary) Enterprise IT infrastructure

Requirements

  • Technical writers with a BS/BA and a range of experience from 6+ years to Senior Technical Writer.
  • Excellent communication skills.
  • Ability to create plans and schedules and meet deadlines.
  • Clear understanding of the software development process.
  • Must enjoy working hands-on with new technology in a fast-paced environment.
  • Knowledge of HTML is a plus.

Interface with Engineering, Product Management, Sales

Minimum Required Experience

  • Bachelors degree and 4-7 years technical writing experience
  • Great communication skills, ability to interact with engineering, product management and sales.

To apply:
Email HR

Apple Technical Writer/Engineer - Cupertino July 3, 2008

Posted by synergistech in south bay, staff opp, technical writer.
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Requisition Number: 3654187

Qualifications

Leadership

  • Proven leadership abilities in project management
  • Abillity to see the “big picture” beyond the next deadline
  • Must be able to work with people in multiple disciplines: graphic design, writers, and engineers
  • Experience with large scale conversion of WYSIWYG, style-based documentation (for example, FrameMaker or MS Word) systems to single-source, structured (XML-based) documentation (for example, DITA)

Writing/Documentation

  • Professional writing or editing experience
  • Ideally, experience writing software user manuals or online help

Required Skills
Extensive experience with:

  • XML, XHTML, CSS, JavaScript
  • Photoshop, Illustrator, and InDesign

Programming experience with at least one of the following:

  • AppleScript, Perl, Ruby, Python, C, and Objective-C

Preferred Skills

  • Experience leading web-based projects
  • Strong sense of visual design and ability to communicate with professional designers
  • XSL and Formatting Objects

To apply:
http://jobs.apple.com/index.ajs?BID=1&method=mExternal.showJob&RID=24448&CurrentPage=1

Aruba Networks Senior Technical Writer – Sunnyvale July 3, 2008

Posted by synergistech in south bay, staff opp, technical writer.
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Req #: Eng006

You will be responsible for the creation and maintenance of software documentation, including User Guides, CLI Reference Guides, and Release Notes. Your initial focus will be on embedded system documentation. Additional responsibilities include planning, process documentation, and assistance with other projects as needed.

Qualifications
Excellent oral, written, analytical, and organizational skills, detail orientated, and able to think and write in context with the target reader or operator. Must have a strong understanding of networking. The candidate must build a strong working relationship with the cross-functional product development areas of the company, and have a hands-on approach to the technology and product being documented. Must possess initiative and creativity, and be able to adapt quickly to change in a fast-paced environment with a fluid schedule. Must be self-motivated and able to plan and lead documentation projects.

  • Requires a BA/BS or equivalent degree in Computer Science, Technical Writing, or related field
  • 5+ years of demonstrable track record in technical writing in the networking industry
  • Must have strong FrameMaker and Acrobat skills.
  • Illustrator, XML, WebWorks, and scripting experience is a plus.

We offer:

  • Competitive salary
  • Company stock options
  • Highly challenging and rewarding environment
  • Ability to impact the business

If you want to have a real impact on our success, we would like to talk with you.

To apply:
http://www.ventureloop.com/ventureloop/jobapply.php?jobid=14080

Adobe Systems Documentation Manager - San Jose or San Francisco July 3, 2008

Posted by synergistech in manager, san francisco, south bay, staff opp.
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Adobe (NASDAQ: ADBE) revolutionizes how the world engages with ideas and information. For 25 years, the company’s award-winning software and technologies have redefined business, entertainment, and personal communications by setting new standards for producing and delivering content that engages people virtually anywhere at anytime. From rich images in print, video, and film to dynamic digital content for a variety of media, the impact of Adobe solutions is evident across industries and felt by anyone who creates, views, and interacts with information. With a reputation for excellence and a portfolio of many of the most respected and recognizable software brands, Adobe is one of the world’s largest and most diversified software companies.

Today, Adobe is better positioned than ever to push the boundaries of the digital universe. Under the leadership of President & CEO Shantanu Narayen, we’re driving even greater innovation with powerful, compelling software solutions that meet the needs of customers and markets ranging from designers and filmmakers, to enterprises and governments, to developers and home users.

Recognizing that employees are at the core of our success, Adobe recruits and retains highly qualified and motivated individuals, creates an environment where they can innovate and achieve their best, and rewards them for their performance by giving them an opportunity to share in the company’s success.

Adobe At-A-Glance

Headquarters: San Jose, CA
Founded: 1982
IPO Date: 1986
Employees: 6,500+
Offices: 30+ offices worldwide
Fiscal 2005 revenue: $1.96 billion
Fiscal 2006 revenue: $2.57 billion
Fiscal 2007 revenue: $3.15 billion

Position Overview

The Learning Resources team is seeking an experienced documentation manager to lead a group of writers in the development of instructional media for knowledge workers and developers. As a member of the Learning Resources staff, you will be responsible for producing the highest quality instructional media. This writing team will deliver documentation, samples, tutorials, multimedia and articles to support our core knowledge worker product such as Acrobat, and Connect as well as supporting developer documents such as SDKs and APIs. The Ideal candidate will have extensive knowledge of the documentation process and business-productivity software and an understanding of systems integration and software as a service (SaaS) delivery models.

You will be a part of the product team and provide managerial support for producing the instructional media. Experience working with other product team managers is a must. Experience with managing software development process is also a vital part of this position, as this team produces collateral beyond the documentation.

Responsibilities

  • Work with other Learning Resources team members to schedule, staff and budget documentation projects.
  • Facilitate strong and positive working relationships with various teams, including Product Management, Product Marketing, Engineering, and Technical Support
  • Oversee content development process to ensure high quality end-user and developer documentation.
  • Work with the end-user/developer community to address user needs and gather content/samples

Requirements

  • Knowledge of web application development, web services integration and web technologies such as HTML, XML, JDBC.
  • Knowledge of JavaScript and application development.
  • Minimum of 3 years experience as a documentation manager, preferably in software documentation development for the knowledge worker or developer market.
  • Excellent writing skills and demonstrated ability to write clear, concise prose on a deadline.
  • Excellent verbal communication and listening skills.
  • Demonstrated ability address users of various levels of experience.
  • Proven ability to work well with people and on a team
  • Comfortable with emerging technologies

Ideal:

  • 4-year college degree.
  • Experience with ActionScript, client/server technologies and n-tiered technologies.
  • Experience developing web-oriented applications and office-productivity applications.

Job Level: Manager

  • Expertise: Product Development-Instructional Media / Editorial Manager
  • Education: Bachelors (or equivalent work experience)
  • Job Type: Full Time Locale United States/San Francisco
  • Experience: 5-7 years
  • Required Language: English

Adobe believes personal fulfillment and company success go hand in hand, sustaining one another. In fact, our dynamic, rewarding working environment is well known – including eight years on FORTUNE magazine’s “100 Best Companies to Work For” and other, similar accolades. By hiring the very best and brightest, Adobe continues to be a simply better place to work – creating a dynamic environment today and providing incentives for future achievement.

Adobe is an equal opportunity/affirmative action employer. We welcome and encourage diversity in the workplace.

Other Info:
About Adobe
Adobe Benefits
Adobe Career Opportunities

To apply:
Email HR

Accuray Senior Technical Writer - Sunnyvale June 13, 2008

Posted by synergistech in south bay, staff opp, technical writer.
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Job Code: 01211.002
Job ID #: 154
Functional Area: Regulatory Affairs
Department: Quality Assurance/Regulatory Affairs
Relocation Provided: Yes

Position Description

  • Improve consistency and quality of existing documents that are used by customers.
  • Assure excellent usability of these documents by customers and Accuray personnel.
  • Restructure documents (both US and international) to assure easier maintenance.
  • Guide Accuray in the use of innovative document creation and distribution strategies.
  • Become an expert/owner on products assigned, using a hands-on approach.

Specific tasks or functions:

  • Consolidate and rewrite existing customer product documentation. For example, revise and combine existing User Guides and contribute to developing a Reference Guide.
  • Assure consistency of user guides, software screens, software release notes, training, installation and maintenance manuals, web content, etc.
  • Improve document/file structure, e.g. with a coordinated publishing or document management system; replace Word documents with other formats.
  • Investigate and recommend improved publishing and distribution strategies for customer product documentation.
  • As necessary, write/implement the above as an individual contributor or by coordinating the review and input of others. Coordinate with external resources as necessary. Conduct interviews with various staff to gather data for documentation
  • As appropriate write new “technical” documents and provide assistance to other departments needing technical writing support.
  • Produce and release product support materials and process changes to technical documents.
  • Coordinate international translations.

Position Requirements

  • BS/BA in English, Communications, Business, Engineering, or related field is required (or equivalent work experience).
  • Minimum 7 years of hands-on, demonstrated experience in technical writing specifically in a medical device environment for clinical and other users.
  • Must have hands-on experience with information/data gathering and a track record of working with multiple subject matter experts and data sources.
  • Must be detail oriented and able to work with strict deadlines.
  • Exceptional writing, editing, and proofreading skills required in order to produce concise and accurate documents.
  • Advanced skills with these typical programs are required: Microsoft Office including Word, Excel, Paint, and Power Point; Adobe FrameMaker, Acrobat, Photoshop, and Illustrator; and various HTML programs.
  • Must show a commitment to excellence, be a problem solver, possess strong oral and written communication skills and be able to work independently and in a team environment.

To apply:
http://careers.peopleclick.com/careerscp/client_accuray/external/jobDetails.do?functionName=getJobDetail&jobPostId=300&localeCode=en-us

Trend Micro Senior Technical Writer - Cupertino June 11, 2008

Posted by synergistech in south bay, staff opp, technical writer.
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JobID: 0972 - Sr. Technical Writer
 
This position requires a strong background in technical writing, preferable on consumer products. As a Senior Technical Writer you will work with Consumer product managers, UI design team members, and RD / QA engineers to create highly usable products that adhere to Trend Micro’s commitment to the best possible user experience.
 
The Senior Technical Writer position includes the following responsibilities:

  • Deliver high quality documentation efforts on large or complex projects for consumer products (both online and print)
  • Plan, develop, and review documentation sets from engineering specifications, hands-on use of interim software builds, research, and interviews with subject matter experts
  • Contribute to user interface designs and overall product quality through editor reviews and collaboration with other departments
  • Provide technical leadership, coaching, and training to other technical writers
  • Define and deploy team standards, quality goals, and improvement activities
  • Act as project technical editor in reviews and approvals of documentation against team and company goals

Requirements:

  • Minimum BS/BA with 5 years professional technical writing and editing experience; minimum 3 years on Consumer products or Web services
  • Able to plan and lead a major documentation project or improvement initiative with multiple writers
  • Advanced knowledge of writing techniques and tools such as FrameMaker, RoboHELP, and HTML editors
  • Advanced knowledge of networking, security, messaging, and multiple operating system environments
  • Excellent cross-department communication skills with impeccable written English
  • Ability to adapt quickly to change and work successfully in an evolving and culturally diverse environment
  • Necessary to interact with colleagues located around the world. Willing to travel is a plus

To apply:
http://prod.itzbig.com/Jobs/cupertino/trend_micro_incorporated/24877.html?cm=9&sr=oodle&ch=3
 
Trend Micro offers an excellent benefits package that includes: 401k Plan, Medical and Dental, Health Club Membership, Tuition Reimbursement, Training Programs, Paid Holidays, and Vacation. Trend Micro is committed to the principles of Equal Opportunity and Affirmative Action.”

Infoblox Education Services Manager - Santa Clara June 11, 2008

Posted by synergistech in manager, south bay, staff opp, trainer.
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As Infoblox’s Education Services vision further evolves and continue to expand in application within and outside Infoblox, the Education Services Manager, will assist in defining and implementing new strategic plans and business objectives for Infoblox’s education offerings. The Manager will work closely with VP, Global Customer Advocacy and other business unit management to document the objectives and plans for Infoblox’s education offerings. 
 
The Manager, Education Services will have regular interaction with multiple levels of Infoblox and client management. He/she will work closely with other managers to define Infoblox’s Education Services offerings, areas for improvement, opportunities for expansion and resource strategies,
 
Responsibilities:

  • Advance Infoblox’s education services capabilities and enhance the company’s ability to grow this practice
  • Build relationships and forge links with other key business managers and internal customers in Engineering, Professional Services, Product Management
  • Ensure Infoblox delivers consistent, high quality education services meeting client and partner needs
  • Work with others across Infoblox to standardize education offerings, including but not limited to course curriculum standards, instructor guide standards and delivery channels (client on-site classroom training, seminars, web-based training, tutorials, etc.)
  • Define, implement, and champion standard processes to ensure that it is easy for internal and external clients to work with Infoblox
  • Plan, lead and manage the activities of Infoblox instructors in performing both curriculum development and classroom delivery
  • Monitor Education Services revenues, expenses, productivity, utilization, client satisfaction, etc. through metrics
  • Assist with defining and implementing solutions related to administration or operations of Product Education
  • Position and operate the Education Services practice with a profit center orientation, i.e., monitor revenues associated with training delivery, manage resource utilization to targets, influence and facilitate more training business opportunities
  • Explore new channels for delivery of Education Services including Infoblox partners and resellers
  • Define end-to-end Education Services offerings in conjunction with Product Documentation and Product Support
  • Work as a partner with Product Management and Product Development through the product lifecycle
  • Assist in evaluating and integrating industry best practices into the organization
  • Prepare requirements and processes for localization of  Education Services materials
  • Define and develop web-based training modules as supplemental tools and/or stand-alone training offerings

Skills and Experience:

  • 5-10 years of experience in a management role, in either business operations or services
  • 5-10 years experience teaching and developing technical training courses
  • Ability to interface with client management as well as Infoblox management
  • Excellent teaching, analytical, and instructional design and development skills and experience
  • Experience providing training in various delivery modes such as web based training, computer based training, distance learning, virtual classroom and lecture / lab courses
  • Strong PC literacy, as well as strong presentation and project management skills
  • Strong interpersonal, listening, written and verbal communication skills
  • Travel is required, both domestically and internationally, and will vary between 30% and 70%, depending on business pipeline, availability of instructor resources, and priority initiatives and strategies
  • Training and/or development experience with the following technologies:
    • DNS
    • DHCP
    • RADIUS
    • LDAP
    • TCP/IP

To apply:
Email HR

Printroom Graphic/Web Designer (Intern/Part time) - Santa Clara June 11, 2008

Posted by synergistech in graphic designer, intern, south bay, staff opp.
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The ideal candidate will have strong knowledge and experience in all areas of graphic and web site design. He or she will have strong entrepreneurial spirit and ability to solve problems independently and the strong interpersonal communications skills needed to convey their creative and ingenious ideas and plans.

Primary Responsibilites

  • Developing wireframes, distinctive logos and visual designs for websites, print ads, booth graphics and more
  • Designing and producing promotional displays and marketing brochures for products and services
  • The implementation of marketing strategies
  • Researching and updating information and content for all websites

Job Requirements:

Education and Experience

  • College degree in art or design (or in a program driving toward a degree in art or design) or the equivalent work experience
  • Formal education in Graphic Design with a thorough understanding of layout, color, composition, typography, and iconography

Design Skills

  • Possess artistic ability and creative thinking for designing eye-catching and effective graphics
  • Able to come up with strategies for layouts and artistic concepts
  • Aptitude for creating visual images that engage, attract and sell
  • Outstanding portfolio demonstrating ability to create strategic brand solutions both in print and online
  • Passion for making things simple, intuitive, consistent, and beautiful
  • Solid understanding of typography, photography and illustration

Technical Skills

  • Excellent computer skills including Adobe Photoshop, Illustrator and MS Office
  • Ideally, candidate would posses a solid understating and experience with Dreamweaver, Flash, HTML and CSS, etc.

Organizational Skills

  • Meticulous, thorough and detail oriented with excellent organizational skills
  • Demonstrated ability to balance several projects simultaneously while maintaining quality and meeting deadlines
  • Open to change and able to adjust to shifting priorities

Communication skills

  • Strong writing and communication skills
  • Responsive to customer needs

To apply:
Email HR

Foundry Networks Senior Technical Writer - Santa Clara June 11, 2008

Posted by synergistech in south bay, staff opp, technical writer.
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Job Description:

  • This position involves writing conceptual descriptions, task-based procedures, configuration examples, and reference information.
  • The writer uses interviews and written specifications from engineering staff, as well as research from RFCs and Internet standards, to obtain the required information.
  • This position requires strong technical writing skills and strong knowledge of networking concepts.
  • The ideal candidate is someone who has 5  years experience documenting switching and routing networking concepts.
  • The candidate must have the ability to learn new networking concepts quickly and work in projects with short, fast-paced development cycles.
  • The department uses FrameMaker and Adobe Acrobat, and Webworks Publisher to write, illustrate, and produce documents.

 
The ideal candidate will have hands-on implementation experiences in one or more of the following areas:

  • 5  years in the technical publications field
  • 5  documenting networking products and protocols
  • Understanding of networking concepts, such as switching, routing, and the OSI 7-layer model
  • Proficiency with FrameMaker
  • Experience with illustration software, such as: Adobe Acrobat or Photoshop
  • Document new hardware Foundry products and networking features in software releases
  • Gather information from engineering, marketing, QA, and other sources
  • Plan and write conceptual and procedural information for a technical audience
  • Plan and write user guides, configuration guides, and release notes
  • Collaborate with other writers on documentation projects
  • Copy edit the work of other writers and marketing staff
  • Proficiency with WebWorks tools

 
Degrees:

  • BS-5-9 years or MS-3-5 years of experience in Engineering, Computer Science, EE or related field, and/or the equivalent work experience in related field.
  • BA in English, Journalism, or Marketing Communications
  • Degree or certificate in technical communications

To apply:
http://prod.itzbig.com/Jobs/santa_clara/foundry_networks/23160.html?cm=9&sr=oodle&ch=3