Juniper Networks Technical Publications Manager - Sunnyvale July 5, 2008
Posted by synergistech in manager, south bay, staff opp, technical writer.add a comment
Job ID: 905247
Responsibilities
Manage a team of writers working on JUNOS networking solutions within the Juniper Networks Infrastructure Products Group Technical Publications group. Work collaboratively with Technical Publications management team to support Technical Publications initiatives and infrastructure development. Lead your team to migrate existing XML-based documentation to a topic-based system. Develop in-depth knowledge of JUNOS products and documentation and Juniper processes and procedures. Participate in the product development planning process and provide staffing estimates and documentation plans in the early stages of the product lifecycle. Assess project risks, assign and schedule work, monitor writer progress, deal with issues, and manage the team effectively to deliver quality documentation as scheduled. Hire new writers as necessary. Provide effective coaching, training, and support for writers and build an efficient and productive team environment. Assign MBOs, write employee reviews and development plans.
Minimum Requirements…
- 8 to 10 years experience in technical writing and leading documentation projects
- Excellent people management skills; previous management experience is preferred
- Experience managing staff or coordinating projects in multiple geographic locations
- Bachelors degree
- Excellent written and verbal communication skills
- Must be passionate about technical documentation, quality conscious, and innovative
- Proven ability to work well with people
- Experience with networking technologies or other complex technologies
- Experience with XML authoring tools and topic-based documentation is preferred
- Experience with usability and information architecture is preferred
To apply:
http://www.juniper.net/jobs/index.html, and enter “905247″ in the “Keywords” field
Public Policy Institute of California Production Editor - San Francisco July 5, 2008
Posted by synergistech in editor, graphic designer, manager, san francisco, staff opp.add a comment
The Public Policy Institute of California is a non-partisan, independent, policy research organization based in California. PPIC’s research agenda focuses on economic development, education, environment and resources, governance, population, public finance, and social and health policy. Research activities within these policy areas address underlying systemic forces shaping California’s future and crosscut a variety of public policy areas.
Please refer to this link for specific application instructions: http://www.ppic.org/main/position.asp?i=1933
Position Summary
Manage the production, packaging, and publication of PPIC products. Coordinate production team to create a variety of high-quality, accessible, and engaging publications in print and web formats. The production editor will report to the associate director for communications.
Responsibilities
- Manage production of a variety of print and online publications.
- Supervise production and graphics associates.
- Direct traffic from receipt of document to final product working with in-house staff and external vendors, including printers and designers.
- Maintain the institute’s overall production schedule and publications procedures and work across departments on publications work plans.
- Serve as primary production contact for several types of publications. Assist with graphics on an as-needed basis.
- Coordinate development of new products and communications vehicles.
- Oversee publications budget, monitor costs and performance of external vendors.
- Remain abreast of new techniques in print and web production.
Qualifications
- Bachelor’s degree plus a minimum of five years experience directly managing production of publications or similar product, or equivalent experience.
- Pre-press and graphic design skills and experience in multiple formats.
- Direct experience managing staff.
- Strong project management skills.
- Demonstrated ability to manage vendors, costs, and quality.
- Strong detail orientation.
- Ability to multitask, prioritize job flow/scheduling, and work with tight deadlines.
- Excellent written and verbal communications skills and ability to work diplomatically with many different people and departments.
- Proofreading experience a plus.
- Strong computer skills in Microsoft Office (Word, Excel, Access) and Adobe CS3 (InDesign, Illustrator, Photoshop, and Acrobat).
PPIC values the wide variety of backgrounds and experiences of our staff, and key elements in the consideration of qualified candidates include excellence; diversity of talents, backgrounds, and viewpoints; and a strong fit with our mission and goals.
To apply:
Email Anneke Gaul a completed PPIC Employment Application, cover letter, and your resume, indicating “Job 200826″ in the subject line.
Clorox Print and Electronic Communication Manager - Oakland July 5, 2008
Posted by synergistech in east bay, information architect, manager, marcom, staff opp.add a comment
Requisition Number: 1246599
When you touch the lives of millions of people around the world, nothing but the best will do. That’s why The Clorox Company and our subsidiaries look for people committed to work together toward common goals, while taking personal ownership for their decisions and actions. People who believe in maintaining the highest standards of business and professional conduct. People who share our values of strong competitiveness, measuring results and “doing the right thing.” If you want to make your mark in millions of homes and do it where you can feel proud about it, apply now for this opportunity at Clorox:
Position Summary:
The Manager – Print & Electronic Communication develops and implements global strategies for all internal corporate publications. This person serves as managing editor of the company’s employee magazine and the editorial section of the corporate intranet (CloroxWeb). He or she helps build the company’s reputation among employees worldwide and increase workplace productivity by using these and other identified vehicles to communicate company strategies, culture, values and news.
This person also provides strategic and tactical direction in using electronic vehicles as integral elements of Clorox’s global internal and external communication strategies. He or she is responsible for the overall strategy and maintenance of CloroxWeb and www.TheCloroxCompany.com, and proactively identifies new strategic electronic communication vehicles and applications (e.g., podcasts, blogs, streaming video, social networking vehicle, global TV network).
Required Qualifications:
- Seven to 10 years of experience in corporate communications, with an emphasis on both print and electronic communications
- Seven or more years writing and editing of a broad variety, including news reporting and feature writing
- Seven or more years of Web development and publishing experience
- Five or more years experience developing and implementing comprehensive electronic communication strategies and plans, including working with traditional and social Web applications and other vehicles (e.g., podcasts, blogs, streaming video, social networking vehicle, remote TV network)
- Superior feature, news and technical writing and editing skills
- Strong research and analytical skills
- Excellent organization and project management skills
- Editorial and production experience in print and electronic media
- Knowledge and experience in Web technology as a communication vehicle and resource
- Strong experience with Web publishing tools such as Dreamweaver, Flash and TeamSite
- Understanding of Web development processes and technology, including portal frameworks such as SharePoint; proficiency with Web content management and templating tools
- Familiarity and comfort working with HTML, AJAX, JAVASCRIPT and cascading style sheets
- Experience with Web reporting and search optimization strategies
- Ability to effectively communicate with a diverse employee population
- Ability to drive change
- Ability to work effectively with company stakeholders at all levels, including the CEO and other senior leaders
- Excellent negotiation and collaboration skills
- Ability to manage external service providers
- Ability to produce consistent results in the midst of rapid change
- Ability to be effective working independently and as part of a team
- Bachelor’s degree in communications, journalism or related field, or equivalent experience, required
- Master’s degree or other certification preferred
The Clorox Company and its subsidiaries is an EEO/Affirmative Action employer.
To apply:
http://careers.hodes.com/clorox/apply_online_1.asp?JobID=1246599&user_id=
American Academy of Ophthalmology E-Learning Manager - San Francisco July 5, 2008
Posted by synergistech in copywriter, course developer, manager, marcom, san francisco, staff opp, user experience (UX).add a comment
The E-Learning Manager performs a crucial role for the Ophthalmic News and Education (O.N.E.) Network department by managing the technical production of timely e-learning content based on sound instructional design, the Academy’s Learning Management System, the O.N.E. web interface, and the metadata tagged repositories for images and text.
Additional responsibilities for this role include the scoping, functionality, and user interface design specifications of various Clinical Education products, enforcing product guidelines (scope and cost), suggesting new technologies and approaches, and managing the production of multimedia products.
This position manages the department’s Technical Producer and contractors. The position will also collaborate with the News and Information Manager, Content Manager, Acquisitions Editor, and E-Editor.
The ideal candidate will have strong experience with Instructional Design, Learning Management Systems, RFP development & management, and strong familiarity with web design, wire framing, scoping, product development, CMS, XML, relational databases, CSS, HTML, quality assurance and information architecture.
Skills & Responsibilities
- Skills: Project management [MS Project], PowerPoint, rapid e-learning tools [e.g., Articulate Presenter], user workflows, instructional design, HTML, basic XML, relational databases, Web page layout, image processing tools, and audio and video editing software.
- Manage the development and maintenance of courses, cases, and knowledge-on-demand items to be delivered via a Learning Management System and Content Management System.
- Manage the development and maintenance of digital asset repositories, and related tagging.
- Interface with the Informatics division regarding requirements for knowledge initiative infrastructure, quality assurance and e-commerce functionality.
- Oversee technical work by department employees and external sources. Project management, scheduling or other department assignments
- Manage Open Source software implementations, maintenance, and upgrades.
- Create and maintain pages in the Education Resource Center, including periodic review for quality control.
- Manage the production and maintenance of Web casts or streaming presentations.
- Manage production for the online and CD ROM products including coordination of resources, overseeing the IT project manager, and coordinating with staff and contractors. Lead the development or upgrade of interfaces and infrastructure
Requirements
- 2+ years experience in the management of Learning Management Systems or deployment of equivalent software assemblies (template design, basic database administration skills)
- Strong experience with instructional design and story boarding
- Certified Professional in Learning and Performance™ (CPLP) preferred
- 3+ years experience in the following Web production and web media skills:
- Experience managing production teams
- Ability to test/QA products to specifications
- Ability to write user interface (UI) specifications
- Ability to perform Web page design (HTML)
- Ability to code Web pages (HTML and JavaScript)
- Strong understanding of XML (DTDs and schema)
- Understanding media processing (Photoshop, Flash, Adobe Acrobat)
- Technical project management experience (using tools including MS Project)
- Product management experience (responsible for life-cycle of products, including: scoping, functionality, usability, design, specifications, and budget)
- Experience writing specification documents
- Experience with relational databases (basic operation and administration)
- Understanding of video production tools (Mac)
- Ability to manage Demo creation
- Software skills: MS Project, HTML, Photoshop, Illustrator, Final Cut Pro, Dreamweaver, Flash
- Familiarity with: XML, MySQL, Javascript, CSS, Visio
To apply:
Email HR
PayPal Communications Manager - San Jose July 5, 2008
Posted by synergistech in copywriter, manager, marcom, staff opp.add a comment
Requisition No. 24658BR
PayPal’s MicroPlace is looking for a passionate, motivated and creative individual who can evangelize MicroPlace’s vision to our community of users. The ideal candidate will be an experienced Web editor with knowledge of Web marketing techniques and theability to write well.
Job Requirements
As the Voice of MicroPlace you will be responsible for:
- Managing the MicroPlace community on www.microplace.com. You will be the blogger and community leader who will monitor and seed discussion boards, respond to customer feedback and come up with cool features to add to our online community
- Maintaining Microplace social networking presence by managing the MicroPlace profile on MySpace, Facebook and other important social networking sites you identify
- Proactively seek and manage MicroPlace presence across the blogsphere
- Ensuring that the MicroPlace website communications appropriately represent the MicroPlace brand. This will involve writing website copy, FAQs and help text as well as creating scripts and managing video content and images
- Writing copy for the MicroPlace newsletter and other investor communications in collaboration with Marketing and Compliance
Education
- Bachelors Degree or Equivalent
To apply:
https://www.paypal.com/html/paypal_jobs.html, and put “24658BR” in the “Keyword” field.
University of California Publications Manager - Berkeley July 5, 2008
Posted by synergistech in east bay, editor, manager, marcom, staff opp.add a comment
Job Code: 8514
The University of California, Berkeley, is the preeminent public university in the country. We’re also one of the leading employers in the San Francisco Bay Area. We are currently seeking a Publications Manager in the School of Law, Boalt Hall.
UC Berkeley School of Law, Boalt Hall, is one of the nation’s great centers for legal education, ever exploring and pushing new intellectual boundaries while tackling urgent, real-world issues. Berkeley Law is also known for its vibrant and engaged community of students and scholars who are committed to providing leadership and making a difference on problems of local, national, and global import.
The Publications Manager is responsible for developing a wide range of print materials, from concept through delivery. Pieces include brochures, annual reports, fact sheets, ads, and event literature.
Responsibilities:
- Collaborate with colleagues and customers to manage select publications projects, and help determine objectives, audiences, messages, content, format, and distribution
- Assemble and direct creative teams
- Coordinate reviews and approvals
- Write and edit copy for publications and, potentially, for individual articles, press releases, presentations, or proposals
- Research subject matter and select sources for interview
- Ensure clarity, accuracy, stylistic consistency, and overall quality
- Help convert printed pieces to online formats and archives
- Partner with colleagues to develop and track budgets and schedules
- Track world events, issues facing the legal profession, and public-policy debates pertinent to the Berkeley Law community
Requirements:
- Bachelor’s degree or equivalent experience in communications, marketing, or related field
- Significant and demonstrable experience conceptualizing, writing, editing, and managing the production of high-end marketing publications
- Thorough understanding of the fundamentals of grammar, syntax, and punctuation
- Thorough knowledge of AP style (preferred)
- Outstanding ability to write clear, lively, and compelling copy on a variety of topics and in a variety of styles
- Strong research and fact-verification skills
- Strong interpersonal communications skills, including active listening and effective collaboration
- Knowledge of world events and public-policy issues
- Strong analytical and critical-thinking skills
- Ability to absorb complex information quickly
- Ability to conceptualize and develop effective communications materials for diverse purposes
- Excellent project management and organizational skills
- High attention to detail
- Ability to solve problems creatively, using sound judgment, diplomacy, and tact
- Ability to accomplish goals and assignments within a fast-paced environment with multiple deadlines and frequent interruptions
- Ability to establish and maintain effective working relationships with a diverse population including faculty, staff, students, alumni, and the public
In addition to being an outstanding writer and editor, the successful candidate will have significant and demonstrable experience conceptualizing, writing, editing, and managing the production of high-end marketing publications.
The annual salary range for this position is $49,284 - $92,208, commensurate with experience and qualifications.
To apply:
https://hrw-vip-prod.berkeley.edu/servlets/iclientservlet/jobsprod/?ICType=Script&ICScriptProgramName=WEBLIB_MENU.ISCRIPT3.FieldFormula.IScript_ERecruitHome&target=main5&Level=0&RL=%0A& , and enter job code “8514″ in the “Job #” field.
University of the Pacific Publications Manager - Stockton July 5, 2008
Posted by synergistech in east bay, editor, manager, marcom, staff opp, technical writer.add a comment
Function: Marketing
Industry: Higher Education
Job Code: # 08-74
Job ID: 569992
The Marketing and University Communications department at the University of the Pacific is seeking an Publications Manager who will be responsible for creating eye-catching, informative publications that effectively communicate the University’s strategic messages to key audiences.
Provides day-to-day creative and editorial leadership for strategic communications projects such as University magazines and brochures. Facilitates collaboration and creativity and aids in the professional growth of team members. Works closely with the Executive Director of Marketing and University Communications to ensure team achievement of objectives in support of the University’s mission.
Qualifications:
- Three to five years of full-time experience as a professional publications manager-editor, preferably in a university, non-profit organization, or professional services firm, or a marketing communications agency with clients in these fields, bachelor’s degree in marketing, public relations, journalism, English, communications or a related discipline, or the equivalent combination of education, training and experience.
- Advanced degree or professional accreditation preferred.
- Extensive portfolio of creative and successful magazines and brochures.
- Demonstrated ability to create messages and publications for a complex, sophisticated organization.
- Experience in strategic institutional messaging.
- Demonstrated ability to lead creative teams, produce effective and accurate marketing and public relations materials, and manage people, projects and budgets.
- Outstanding communications skills, strategic thinking ability, great people skills, enthusiasm for the work, and a team orientation.
We offer a competitive compensation package including tuition remission. Pacific is an equal opportunity employer and is committed to broadening the diversity of its workforce. Please see www.pacific.edu/hr for an online application or apply at Department of Human Resources, University of the Pacific, 3601 Pacific Avenue, Stockton, CA 95211.
To apply:
http://www.linkedin.com/jobs?startApply=&jobId=569992&goback=%2Evjs_569992_0_1215218210586
Adobe Systems Documentation Manager - San Jose or San Francisco July 3, 2008
Posted by synergistech in manager, san francisco, south bay, staff opp.add a comment
Adobe (NASDAQ: ADBE) revolutionizes how the world engages with ideas and information. For 25 years, the company’s award-winning software and technologies have redefined business, entertainment, and personal communications by setting new standards for producing and delivering content that engages people virtually anywhere at anytime. From rich images in print, video, and film to dynamic digital content for a variety of media, the impact of Adobe solutions is evident across industries and felt by anyone who creates, views, and interacts with information. With a reputation for excellence and a portfolio of many of the most respected and recognizable software brands, Adobe is one of the world’s largest and most diversified software companies.
Today, Adobe is better positioned than ever to push the boundaries of the digital universe. Under the leadership of President & CEO Shantanu Narayen, we’re driving even greater innovation with powerful, compelling software solutions that meet the needs of customers and markets ranging from designers and filmmakers, to enterprises and governments, to developers and home users.
Recognizing that employees are at the core of our success, Adobe recruits and retains highly qualified and motivated individuals, creates an environment where they can innovate and achieve their best, and rewards them for their performance by giving them an opportunity to share in the company’s success.
Adobe At-A-Glance
Headquarters: San Jose, CA
Founded: 1982
IPO Date: 1986
Employees: 6,500+
Offices: 30+ offices worldwide
Fiscal 2005 revenue: $1.96 billion
Fiscal 2006 revenue: $2.57 billion
Fiscal 2007 revenue: $3.15 billion
Position Overview
The Learning Resources team is seeking an experienced documentation manager to lead a group of writers in the development of instructional media for knowledge workers and developers. As a member of the Learning Resources staff, you will be responsible for producing the highest quality instructional media. This writing team will deliver documentation, samples, tutorials, multimedia and articles to support our core knowledge worker product such as Acrobat, and Connect as well as supporting developer documents such as SDKs and APIs. The Ideal candidate will have extensive knowledge of the documentation process and business-productivity software and an understanding of systems integration and software as a service (SaaS) delivery models.
You will be a part of the product team and provide managerial support for producing the instructional media. Experience working with other product team managers is a must. Experience with managing software development process is also a vital part of this position, as this team produces collateral beyond the documentation.
Responsibilities
- Work with other Learning Resources team members to schedule, staff and budget documentation projects.
- Facilitate strong and positive working relationships with various teams, including Product Management, Product Marketing, Engineering, and Technical Support
- Oversee content development process to ensure high quality end-user and developer documentation.
- Work with the end-user/developer community to address user needs and gather content/samples
Requirements
- Knowledge of web application development, web services integration and web technologies such as HTML, XML, JDBC.
- Knowledge of JavaScript and application development.
- Minimum of 3 years experience as a documentation manager, preferably in software documentation development for the knowledge worker or developer market.
- Excellent writing skills and demonstrated ability to write clear, concise prose on a deadline.
- Excellent verbal communication and listening skills.
- Demonstrated ability address users of various levels of experience.
- Proven ability to work well with people and on a team
- Comfortable with emerging technologies
Ideal:
- 4-year college degree.
- Experience with ActionScript, client/server technologies and n-tiered technologies.
- Experience developing web-oriented applications and office-productivity applications.
Job Level: Manager
- Expertise: Product Development-Instructional Media / Editorial Manager
- Education: Bachelors (or equivalent work experience)
- Job Type: Full Time Locale United States/San Francisco
- Experience: 5-7 years
- Required Language: English
Adobe believes personal fulfillment and company success go hand in hand, sustaining one another. In fact, our dynamic, rewarding working environment is well known – including eight years on FORTUNE magazine’s “100 Best Companies to Work For” and other, similar accolades. By hiring the very best and brightest, Adobe continues to be a simply better place to work – creating a dynamic environment today and providing incentives for future achievement.
Adobe is an equal opportunity/affirmative action employer. We welcome and encourage diversity in the workplace.
Other Info:
About Adobe
Adobe Benefits
Adobe Career Opportunities
To apply:
Email HR
Speck Products Senior Marketing Copywriter / Content Manager - Palo Alto June 12, 2008
Posted by synergistech in copywriter, manager, marcom, peninsula, staff opp.add a comment
Industry:
Consumer Goods
Salary:
75,000-90,000
Speck Products (speckproducts.com) is a leading brand in designing and marketing cases for iPod, iPhone, MacBook, laptops, cell/smartphones/PDAs, and other popular portable electronics.
We’re looking for a jack-of-all-trades writer and content manager to join our fun, spirited, small staff. We work hard, play hard and enjoy the daily challenge of bringing Speck to the masses. The company is small, creative, spirited and located in beautiful downtown Palo Alto, CA.
Speck products are sold through major retailers, including Apple stores, major online dealers like Amazon.com, as well as through fashion/apparel stores, college bookstores and internationally.
This role would service the content development and creation needs of the company, from developing consumer packaging copy, POP/merchandising and signage, to managing our direct-to-consumer website, promos, e-newsletters, product catalog, sales support materials, presentations, PR, video, blogs and more! You’d also manage and engage with online communities, forums, write blogs and editorials, support advertising efforts and work with closely with internal and external resources and partners.
Seeking full-time, on-staff hire, complete with full benefits and bonus program.
Experience/knowledge of writing and managing content in the mobile/wireless, consumer electronics, fashion/apparel and retail markets preferred.
To apply:
Email HR
Infoblox Education Services Manager - Santa Clara June 11, 2008
Posted by synergistech in manager, south bay, staff opp, trainer.add a comment
As Infoblox’s Education Services vision further evolves and continue to expand in application within and outside Infoblox, the Education Services Manager, will assist in defining and implementing new strategic plans and business objectives for Infoblox’s education offerings. The Manager will work closely with VP, Global Customer Advocacy and other business unit management to document the objectives and plans for Infoblox’s education offerings.
The Manager, Education Services will have regular interaction with multiple levels of Infoblox and client management. He/she will work closely with other managers to define Infoblox’s Education Services offerings, areas for improvement, opportunities for expansion and resource strategies,
Responsibilities:
- Advance Infoblox’s education services capabilities and enhance the company’s ability to grow this practice
- Build relationships and forge links with other key business managers and internal customers in Engineering, Professional Services, Product Management
- Ensure Infoblox delivers consistent, high quality education services meeting client and partner needs
- Work with others across Infoblox to standardize education offerings, including but not limited to course curriculum standards, instructor guide standards and delivery channels (client on-site classroom training, seminars, web-based training, tutorials, etc.)
- Define, implement, and champion standard processes to ensure that it is easy for internal and external clients to work with Infoblox
- Plan, lead and manage the activities of Infoblox instructors in performing both curriculum development and classroom delivery
- Monitor Education Services revenues, expenses, productivity, utilization, client satisfaction, etc. through metrics
- Assist with defining and implementing solutions related to administration or operations of Product Education
- Position and operate the Education Services practice with a profit center orientation, i.e., monitor revenues associated with training delivery, manage resource utilization to targets, influence and facilitate more training business opportunities
- Explore new channels for delivery of Education Services including Infoblox partners and resellers
- Define end-to-end Education Services offerings in conjunction with Product Documentation and Product Support
- Work as a partner with Product Management and Product Development through the product lifecycle
- Assist in evaluating and integrating industry best practices into the organization
- Prepare requirements and processes for localization of Education Services materials
- Define and develop web-based training modules as supplemental tools and/or stand-alone training offerings
Skills and Experience:
- 5-10 years of experience in a management role, in either business operations or services
- 5-10 years experience teaching and developing technical training courses
- Ability to interface with client management as well as Infoblox management
- Excellent teaching, analytical, and instructional design and development skills and experience
- Experience providing training in various delivery modes such as web based training, computer based training, distance learning, virtual classroom and lecture / lab courses
- Strong PC literacy, as well as strong presentation and project management skills
- Strong interpersonal, listening, written and verbal communication skills
- Travel is required, both domestically and internationally, and will vary between 30% and 70%, depending on business pipeline, availability of instructor resources, and priority initiatives and strategies
- Training and/or development experience with the following technologies:
- DNS
- DHCP
- RADIUS
- LDAP
- TCP/IP
To apply:
Email HR
Shoretel Marketing Communications Manager - Sunnyvale June 3, 2008
Posted by synergistech in manager, marcom, south bay, staff opp.add a comment
As Marketing Communications Manager for ShoreTel, you will be an integral part of our growing marketing team. Responsible for the creation and implementation of Web site development. sales collateral, video, tradeshows and a variety of other outbound activities.
This position reports directly to the Sr. Director of Marketing Communications and will work closely with the rest of the marketing team in the development and execution of integrated marketing communication plans, branding strategies and tactical programs. This individual will be an essential part of generating and maintaining market awareness, and accelerating the sales cycle.
Responsibilities include, but are not limited to:
- Manage the process of internal and external copy and collateral production
- Drive brand and messaging consistency across all outbound marketing programs.
- Managing content for Web site and corporate Blog
- Coordinate with vendors and contractors for the development, production and fulfillment of marketing materials
- Work with launch team to roll out new products and services
- Support tradeshow and event efforts, including the development of materials and graphics for booth
The successful candidate must have the following qualifications:
- 8-10 years of technology MarCom experience preferably in the B2B space
- A deep understanding and appreciation of the importance of public relations and marketing communications
- Excellent verbal and written communication skills.
- Strong interpersonal/relationship skills
- Experience working with and managing relationships with external agencies and 3rd party vendors
- Ability to think strategically while executing key tactical activities
- Great project management skills and ability to meet tight deadlines in a fast-paced environment
- Bachelors degree in marketing, business, communication, journalism or related field
To apply:
Email HR
Wal-Mart Senior Manager, Content-User Interface - Brisbane May 13, 2008
Posted by synergistech in interface design, manager, peninsula, staff opp, user experience (UX).add a comment
General Summary:
Walmart.com is seeking an experienced Sr. Manager for our User Experience group to manage the User Interface Writing discipline who is a capable and accomplished people manager with the ability to think strategically and motivate a team. This is a perfect role for someone who thrives in a busy, fast-paced environment, and who can collaborate with cross-functional teams: information architects, interface designers, engineers, product managers and business owners.
The Sr. Manager, User Interface Writing is responsible for a team of user interface writers that support all aspects of the business: from interface copy to automated emails to help content. The role sets the standard by which all user interface content on the site meets the needs of our customers and is consistent with the Walmart.com voice. He/She understands the business objectives and user needs both on a project and from an overall site-wide content strategy perspective. Includes both management and hands-on project responsibilities, and he/she will report to the Director, Information Architecture.
Responsibilities:
1. Management (40%)
- Manage and develop the team, including hiring, retention, performance management and capability/skill development
- Determine and communicate level of effort for UIW projects
- Set and manage schedules and workloads for writers
- Work with internal partners to ensure their copy needs are being met
- Provide content guidance to members of the UI Writing team by leading formal and informal critiques and giving effective feedback;
- Write performance reviews for direct reports
- Seek out and share best practices
2. Content Strategy (40%)
- Work with User Experience leadership to develop an overall content strategy that will advance the company’s merchandising, business, marketing or branding objectives.
- Create, present and implement high-level content strategy, messaging strategy, tone and taxonomies for major initiatives
- Has a deep understanding of existing content conventions on the site, but will also focus on new concepts and solutions
- Review project findings from UI Writers and evolve best practices and standards as appropriate
- Create and implement efficient processes for maximum team productivity
3. Interface Copywriting/Editing (20%)
- Create high-quality navigation copy, instructional content, help, error messages, system generated email and plan content features.
- Serve as the subject matter expert on User Interface Writing for the business.
- Review, edit and approve user interface copy written by other writers.
Requirements
1) Competencies: Skills, knowledge, & abilities
Functional Competencies:
- Establishing and implement work processes, practices, standards and deliverables for UI Writing work, based on best practices.
- Conduct content strategy assessment activities, including inventory and analysis of existing content, content workflow audits, gap analysis, and mapping content types, features and attributes
- Embrace the iterative way! Accurately distinguish which content issues are critical, and drive multiple projects forward and follow up on issues to be fixed later
- Participate with project team members on project definition activities, including business requirement gathering, current application assessment, competitive analysis, usability assessment, ethnographic and other types of field research, and secondary research
- Demonstrate flexibility when prioritizing issues, and successfully balance speed and quality
- Ability to approach writing from user’s perspective
- Excellent editing skills; proven ability to edit, proofread and critique others’ work.
Interpersonal Competencies:
- Excellent written and verbal communication skills
- Ability to work on many different projects at once
- Should be results-oriented, and focused on the customer
- Strong team player, able to build bridges cross-functionally
Leadership Competencies:
- Excellent leadership skills
- Ability to think strategically, and implement on that strategy
- Proven ability to guide development of direct reports
- Proven ability to guide indirect reports through directs
- Ability to work with people across groups to drive results
- Ability to set goals - for team as a whole and for individuals.
- Understanding of how to help team achieve goals.
- Foster and maintain Wal-Mart’s three core values:
- Respect for the Individual
- Service to our Customers
- Strive for Excellence
2) Training required / preferred:
- Editorial training
- Copywriting training
3) Experience:
- 5-10 years’ experience as interface, or marketing copywriter.
- 2+ years’ management experience.
- Online experience required.
- Experience retail space preferred strongly preferred
4) Preferred educational level:
- Bachelor’s Degree or equivalent training or experience.
- Master’s Degree preferred
To apply:
http://jobs-walmart.icims.com/walmart_jobs/jobs/candidate/login.jsp?jobid=1442
Qualys Director, PR & Communication - Redwood Shores May 12, 2008
Posted by synergistech in manager, marcom, peninsula, staff opp.add a comment
Qualys is looking for an experienced PR professional to develop and implement public relations strategies and tactics that significantly expand Qualys’ media exposure and brand reputation as the market leader for on demand risk and policy compliance management. The candidate must be skilled at all aspects of PR: messaging, writing, pitching, execution, managing PR agencies, as well as developing and maintaining press and analyst relations.
Qualifications:
- Minimum of 10 years of PR experience with a proven track record in a high growth environment – preferably in high-tech and/or a web-centric business.
- Must possess a solid understanding and comfort with technology; specifically within the software industry – preferably within the security sector.
- Strategic thinker who excels at coming up with original ideas and is able to execute.
- Excellent verbal and written communication skills; as well as the ability to effectively communicate both internally and externally.
- BS/BA degree required. MBA a plus.
To apply:
Email HR
Cengage Learning Sr Marketing Communications Manager - Belmont May 12, 2008
Posted by synergistech in copywriter, manager, marcom, peninsula, staff opp.add a comment
Cengage Learning, a leading provider of learning solutions for classrooms around the globe, is seeking a Senior Marketing Communications Manager to focus on company-wide and technology initiative promotions aimed at our higher education markets.
Customer-focused and results-oriented, this individual is responsible for developing promotions—including direct mail pieces, selling tools, in-book brochures and ads, back cover copy, journal and convention ads, e-marketing materials, standard copy for technology products, and more—that drive the sales of our textbooks, supplements, and learning tools.—including developing copy and campaign strategies, researching product and market information, supervising the work of freelancers, and managing relationships with teams and stakeholders. The MarComm Manager writes copy as needed, and manages project budgets within departmental standards.
Successful candidates will enjoy learning about varied subjects areas and markets, and will be able to leverage their project management, writing, and interpersonal skills to deliver compelling pieces on time and within budget.
Specific duties include:
- Project managing MarComm campaigns
- Representing Marketing Communications on assigned and ad hoc teams, as well as at appropriate marketing launches, production and editorial meetings, cover meetings, division meetings, and other meetings as required. The MarComm Manager also conducts meetings as necessary to successfully complete their projects.
- Researching markets and MarComm practices via internal tools, campus visits, key conventions, etc., to keep abreast of the latest trends. The successful MarComm Manager applies this knowledge to increase the effectiveness of promotional projects.
- Helping the Marketing Communications team develop and refine systems and processes to ensure continuous improvement in the flow of projects (e.g. simplifying forms, maximizing the use of technology, reducing layers of approval, etc.).
- Maintains complete and accurate campaign information in the department’s project database; completes regular updates to project information at least weekly, and as required.
- Additional duties as assigned.
QUALIFICATIONS:
Requires 4-7 years of experience in project management, advertising, copywriting, public relations, or marketing. Bachelor’s degree in communications, advertising, English, marketing, or an equivalent area is preferred. Must be able to manage and reliably deliver multiple projects with overlapping deadlines, provide service to multiple discipline teams, and maintain the highest degree of quality and customer focus. Word processing proficiency and a basic understanding of design required. Experience in art direction preferred.
To apply:
http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=LEARNING&cws=1&rid=1172
Tiburon Documentation Team Lead - Pleasanton May 12, 2008
Posted by synergistech in east bay, manager, staff opp, technical writer.add a comment
Responsible for directing a team of product documenters and writing, publishing and producing assorted technical guides for use by Tiburon’s clients.
Essential Duties / Responsibilities:
- Lead and direct the efforts of a 3-5 person product documentation team that is distributed across multiple physical locations in the U.S. and a location in the U.K.
- Write and publish technical documents and develop on-line help files intended for end users of Public Safety and Justice software products. Products are frequently “tailored” for specific end-user organizations and require customized documentation and help files for these clients.
- Work closely with development teams: gather, analyze and organize operational and technical information by reviewing the design and functional specifications and interviewing the programmers.
- Establish and maintain familiarity with the product architectures and features as part of the documenting process.
- Coordinate the documentation verification process with Product Test to ensure that documentation reflects software implementation at release time.
- Coordinate inspection and audits of documents with Quality Assurance to ensure compliance with format and quality standards.
- Plan and schedule documentation projects, including effective resource allocations to projects.
- Evaluate and recommend/implement improvements in the documentation process and technologies/tools.
- Respond in a timely manner to regular and ad-hoc requests for documentation production.
Minimum Qualifications:
- BA/BS degree in English or related field or equivalent.
- Minimum 5+ years experience in technical publications.
- Solid knowledge of technical publication process in the software development cycle.
- Extensive experience in MS-Word, Excel, Power Point, Adobe Acrobat, Visio, and/or applicable publishing software.
- Minimum 2+ years experience in publishing documentation for Windows, Unix and Web applications.
- Minimum 2 years management/leadership experience in a documentation development environment.
- Familiarity with Online-Help tools.
- Excellent verbal and written communication skills.
- Self-motivated with take-charge attitude.
- Demonstrated ability to effectively manage multiple projects within scheduled and constrained timelines.
- Demonstrated ability to translate complex technical terms in clear, user-friendly documents.
- Ability to work well with various teams in a cross-functional and geographically-dispersed setting: Engineering, QA, Operations, Client Support Center, Marketing, Sales, Regional Offices, etc.
Preferred Qualifications:
- Experience with aspects of the Public Safety and Justice market preferred, particularly knowledge or experience of police/sheriff and fire-department operations.
To apply:
Email HR