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Clorox Print and Electronic Communication Manager - Oakland July 5, 2008

Posted by synergistech in east bay, information architect, manager, marcom, staff opp.
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Requisition Number: 1246599

When you touch the lives of millions of people around the world, nothing but the best will do. That’s why The Clorox Company and our subsidiaries look for people committed to work together toward common goals, while taking personal ownership for their decisions and actions. People who believe in maintaining the highest standards of business and professional conduct. People who share our values of strong competitiveness, measuring results and “doing the right thing.” If you want to make your mark in millions of homes and do it where you can feel proud about it, apply now for this opportunity at Clorox:

Position Summary:

The Manager – Print & Electronic Communication develops and implements global strategies for all internal corporate publications. This person serves as managing editor of the company’s employee magazine and the editorial section of the corporate intranet (CloroxWeb). He or she helps build the company’s reputation among employees worldwide and increase workplace productivity by using these and other identified vehicles to communicate company strategies, culture, values and news.

This person also provides strategic and tactical direction in using electronic vehicles as integral elements of Clorox’s global internal and external communication strategies. He or she is responsible for the overall strategy and maintenance of CloroxWeb and www.TheCloroxCompany.com, and proactively identifies new strategic electronic communication vehicles and applications (e.g., podcasts, blogs, streaming video, social networking vehicle, global TV network).

Required Qualifications:

  • Seven to 10 years of experience in corporate communications, with an emphasis on both print and electronic communications
  • Seven or more years writing and editing of a broad variety, including news reporting and feature writing
  • Seven or more years of Web development and publishing experience
  • Five or more years experience developing and implementing comprehensive electronic communication strategies and plans, including working with traditional and social Web applications and other vehicles (e.g., podcasts, blogs, streaming video, social networking vehicle, remote TV network)
  • Superior feature, news and technical writing and editing skills
  • Strong research and analytical skills
  • Excellent organization and project management skills
  • Editorial and production experience in print and electronic media
  • Knowledge and experience in Web technology as a communication vehicle and resource
  • Strong experience with Web publishing tools such as  Dreamweaver, Flash and TeamSite
  • Understanding of Web development processes and technology, including portal frameworks such as SharePoint; proficiency with Web content management and templating tools
  • Familiarity and comfort working with HTML, AJAX, JAVASCRIPT and cascading style sheets
  • Experience with Web reporting and search optimization strategies
  • Ability to effectively communicate with a diverse employee population
  • Ability to drive change
  • Ability to work effectively with company stakeholders at all levels, including the CEO and other senior leaders
  • Excellent negotiation and collaboration skills
  • Ability to manage external service providers
  • Ability to produce consistent results in the midst of rapid change
  • Ability to be effective working independently and as part of a team
  • Bachelor’s degree in communications, journalism or related field, or equivalent experience, required
  • Master’s degree or other certification preferred

The Clorox Company and its subsidiaries is an EEO/Affirmative Action employer.

To apply:
http://careers.hodes.com/clorox/apply_online_1.asp?JobID=1246599&user_id=

Freedom from Hunger Online Content Manager - SF or Davis July 3, 2008

Posted by synergistech in copywriter, editor, information architect, marcom, north bay, san francisco, staff opp, user experience (UX).
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Position Summary

The Online Content Manager is responsible for the maintenance, modification, and update of all content for Freedom from Hunger’s public website and associated program- or initiative-specific sites, which includes Reach. The Online Content Manager will work with colleagues throughout the organization to ensure that all web-based resources for staff are accurate, useful, and easily obtained.

Core Duties and Responsibilities

  • Ensure robust presence by Freedom from Hunger on its public website by regularly updating and refreshing all posted material
  • Working with colleagues across the organization, propose new content that advances Freedom from Hunger’s commitment to a dynamic, informative site that serves a variety of audiences—individual donors, institutional funders, partners, peer organizations, and the general public
  • Be vigilant to ensure www.freedomfromhunger.org is serving first as the organization’s chief communications tool to a casual site visitor or potential donor without sacrificing any richness of content for the practiced or item-specific visitor
  • Review, edit, approve, and post content submitted by Davis- or country-level program staff
  • Develop and implement systems and procedures for managing and updating all Web content that inform staff of the status of specific activities
  • Define protocol for editing and translating Spanish, French, and English content
  • Collaborate with key program staff on all electronic schedules and opportunities, integrating the objectives of communications efforts with that of the website
  • Working with Web counsel when appropriate, identify metrics to measure and track visitor usage and page hits/visits
  • Manage site feedback from all internal and external sources

Web Strategy Objectives

  • Maximize visitor usability of the site
  • Participate in organizational ambitions to add awareness-increasing tools at Freedom from Hunger along the lines of Freedom from Hunger Day ‘06 and ‘07
  • Maintain knowledge of current technologies and content delivery systems and make recommendations for implementation, where appropriate
  • Monitor usage trends and modify websites to increase visits and usage
  • Seek and create new ways to improve and promote effective sharing among global staff, including program- and initiative-specific staff and partners

Knowledge, Skills, Abilities, and Prior Experience

  • Undergraduate degree in appropriate discipline or equivalent experience, preferred
  • Excellent writing, editing, and communication skills
  • Attention to detail, accuracy, quality, and strong organization skills
  • Ability to work with a variety of stakeholders and demonstrate teamwork
  • Ability to gather, synthesize, and present information in a professional, practical, and compelling manner
  • Ability to translate technological language to lay audiences
  • Experience with information communication technology, including online portals, intranets, collaborative workspaces, and/or other internet-based tools for marketing, communication, and information sharing
  • Knowledge of Web design theory and marketing trends
  • Basic knowledge of Web development
  • Experience implementing Web-content changes
  • Previous experience creating and/or maintaining Websites
  • Fluency in English required
  • Candidates who are fluent in French and/or Spanish will be given extra consideration because of the organization’s presence in francophone West Africa and Latin America

General Job Competencies regardless of department or position

  • Positive “can do” attitude
  • Passionate about the mission of Freedom from Hunger
  • Smart about pursing and achieving cost-effective, efficient work
  • Collaborative in finding solutions, achieving quality work, and delivering on time
  • Integrity in dealing with colleagues and executing work in support of the mission
  • Sensitive to and respectful of internal clients’ concerns and needs
  • Effective organization, time management skills, and multi-tasking abilities
  • Attentive to detail, producing consistent, high-quality, reliable work
  • Capable of operating in a fast-paced, deadline-driven environment
  • Strong written and verbal communication skills

To apply:
http://www.freedomfromhunger.org/about/job1.php, or email HR

Immersion Content Management Specialist - San Jose May 9, 2008

Posted by synergistech in information architect, manager, south bay, staff opp.
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Job Code:     2008-18

Immersion is a leading provider of TouchSense® technology that integrates touch feedback (haptics) into the user interface for automotive controls, gaming systems, medical simulation systems, touchscreens, and mobile phones. We provide our innovative product solutions based on a broad intellectual property portfolio, which includes over 700 issued or pending patents in the U.S. and other countries. Our licensees include BMW, LG Electronics, Logitech, Medtronic, Microsoft, Nokia, Samsung, Sony, and Volkswagen.

POSITION SUMMARY

The Content Management Specialist will be responsible for supporting the deployment of a document management system based on Microsoft Office SharePoint Server 2007.  This role requires a combination of technical support (IT) capabilities, as well as digital content management expertise.  In addition to supporting the corporate document management initiatives, the Content Management Specialist will be responsible for coordinating the research and collection of materials relevant to corporate strategy.  The Content Management Specialist will report to the Vice President, Intellectual Property Strategy.

RESPONSIBILITIES

  • General management and support of the document management system.
  • Define and support a collaboration / content management framework that meets the needs of a diverse set of users across functional and business areas.
  • Develop and manage a baseline library of templates and other elements to ensure common practices are used throughout the company.
  • Work with department leaders to scope and develop implementation plans for requests and enhancements to the document management system.
  • Identify opportunities to eliminate paper records and opportunities to implement electronic workflow to streamline the paper process in business units.
  • Provide application expertise and serve as the primary point of contact for end-users requiring document and records management.
  • Coordinate the implementation, technical writing and user training activities associated with the document management system.
  • Research and collect documents relating to the company mission and import them into a searchable library.
  • Compile a knowledge base of technology, products, and research relevant to the field of haptics; research specific topics in depth as requested.

QUALIFICATIONS AND REQUIREMENTS

  • Bachelor’s degree in technical field or related experience.
  • Minimum of five (5) years document management and workflow system experience.
  • Experience in the design and implementation of enterprise collaboration and content management applications on Microsoft Office SharePoint Server 2007.
  • Excellent verbal, written and interpersonal communications skills.
  • Strong training and presentation skills in individual and group settings.
  • Ability to use analytical and problem solving skills, strong leadership skills, strong administrative and organizational skills.
  • Proven ability to effectively multitask with strong attention to detail.
  • Team oriented with a track record of excellence in internal and external customer service.
  • Experience with MS Outlook, Word, Excel, PowerPoint, Project, and internet technologies.
  • Must be willing to submit to background check upon request
  • Some travel may be required.

To apply:
http://tbe.taleo.net/NA3/ats/careers/apply.jsp?org=TRA&cws=1

Cooper Design Communicator - San Francisco May 9, 2008

Posted by synergistech in information architect, interface design, san francisco, staff opp, technical writer, user experience (UX).
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Cooper (www.cooper.com) is actively recruiting for Design Communication stars. Cooper consultants have helped companies of all sizes create hundreds of successful digital products and services. We work with clients large and small all over the world. Our projects include everything from complex financial, analytical and enterprise applications to medical devices, Web sites and car dashboards. In a single year, a Cooper designer might work on a securities trading application, an assisted surgery tool, and a revolutionary new phone.

What’s it like to work on a Cooper project? Every project involves a small team of world-class designers, most of whom are dedicated to single project at a time. An interaction designer is responsible for the visualization and coherence of the product’s behavior, while a design communicator is responsible for documenting the design and for helping test and evolve the design concept through scenarios. At the same time, a visual designer ensures that the color, icons, typography, and visual style of the interface support the interaction and the client’s brand.

If you’re the kind of person who helps others see more clearly, you might be a design communicator. We invented the design communicator role years ago because we understood that great product designs only succeed when they’re clearly communicated to the people who fund, build, and sell them. What we didn’t realize at the time was that having someone focused on clear and thorough communication also meant we had someone ensuring clear and thorough thinking.

Design communicators help our teams understand the right way to communicate research, requirements, and design to the right audience at the right time. To do that, they must know the design and the rationale behind it inside and out. Each design communicator works with an interaction designer as a full-time thought partner to interview users, develop personas, generate requirements, and create design solutions. Much of that work also includes collaboration with visual designers, engineers, and other team members.

While the interaction designer leads the creation of design solutions, the design communicator leads the evaluation of those solutions by synthesizing information, clarifying half-baked ideas, developing scenarios, and articulating the rationale behind the team’s decisions every step of the way.

Who makes a good design communicator? We’re looking for candidates with 4+ years of professional experience related to high-tech products and services. Right now, you may be a product or project manager, information architect, frustrated technical writer, user researcher, usability engineer—or a dilettante in a high-tech job who knows there must be a better way to design and develop products.

You’d be a good fit for Cooper if you:

  • Have strong persuasive and technical writing skills
  • Possess outstanding collaboration skills
  • Often help people around you think more clearly and be more efficient
  • Are good at synthesizing information
  • Are an organized thinker and project planner
  • Salivate at the thought of writing actionable user research documents and detailed design specifications that developers actually want to read

Cooper is a good fit if you:

  • Enjoy a highly collaborative and supportive environment
  • Prefer hands-on mentoring instead of being thrown in the deep end
  • Are looking for the structure of a repeatable, successful design process
  • Want to be part of a stable company that offers competitive compensation and values each employee
  • Want to design products that work right.

Interested in learning more? Check out our full job description
(http://www.cooper.com/careers/) for more detailed information and
qualifications.

Qualified applicants should send a cover letter (stating why you want to work at Cooper), resume and appropriate urls/portfolio. Super interested? Put your skills to the test.

eBay Senior Content Strategist and Information Architect w/ UX background - San Jose May 9, 2008

Posted by synergistech in information architect, interface design, south bay, staff opp.
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eBay, the World’s Online Marketplace®, is looking for an experienced, FT content and design professional to join our content strategy practice in San Jose, CA. The content strategy practice, part of eBay’s user experience design team, is responsible for the content strategy, voice, and development of all eBay product interface content and related touch points.

The Senior Content Strategist role focuses on devising and delivering on content strategy as part of user-centered web and interaction design. The keys to success in this position are a web strategy orientation, design focus, and ecommerce expertise. This is not an editorial, copywriting, or marketing strategy role.

The Senior Content Strategist will be involved in all phases of the design process as part of the user-centered design methodology of eBay Marketplaces, including concept development, user research, prototyping, and execution. The ideal candidate will be able to manage the content needs for large and small projects, owning the content strategy as well as creating the final copy. She or he must be passionate about creating a world-class customer-facing user experience and have a desire to develop creative ideas, concepts, and new ways of doing things.

Primary Job Responsibilities

  • Create compelling content strategies based on site user needs, business objectives, and product knowledge. Understand what it takes to iterate your concepts to excellence.
  • Utilize methodologies such as user research, competitive analysis, and content audits, to ensure high quality design and content delivery.
  • Collaborate with interaction and visual designers, product managers, and developers to drive the development of compelling user experiences.
  • Communicate and present your work to the larger team, and be able to defend your work with a solid rationale.
  • Analyze metrics data to evaluate the effectiveness of content strategy, and push towards continuous content improvement.
  • Uphold and evangelize content quality standards. Help the team in shaping and maintaining consistent writing style and voice across the site.
  • Contribute to a culture of innovation and teamwork with measurable positive results.
  • Provide thought leadership and drive a strong point of view on content strategy within eBay.
  • Foster and maintain relationships with other practices in UED and across eBay, including product management, marketing, and engineering.

Job Requirements

  • 5+ years web content experience, including web content strategy and/or ecommerce experience, with knowledge of information architecture
  • Experience with user-generated content and content management systems a plus
  • Strong online, library, and other research skills
  • BS/BA in English, Journalism, Communications, HCI, or equivalent
  • Working knowledge of user-centered design processes, industry standards, and trends
  • Excellent interpersonal skills; ability to work with all levels in the organization
  • Excellent oral and written communication
  • Strong organizational and project management skills
  • Demonstrated leadership skills and a strategic orientation
  • A team player who can easily adapt in a rapidly changing environment
  • Sense of humor a big plus

To apply:
Email Sammy Rashidchi, Senior Recruiter with resume and URLs of previous work

Motorola Senior Information Architect - Sunnyvale March 7, 2008

Posted by synergistech in information architect, south bay, staff opp, technical writer.
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Job ID                           69464

Location                        UNITED STATES - CA - SUNNYVALE

Job Category                 Software Engineering, Programming, Other Engineering

Position Type                Full-time experienced

Relocation Provided       Domestic/In-Country

Education Required       Bachelors / Degree

Experience Required     5 - 10

Basic Qualifications
A 4-year Bachelors degree from an accredited college or university plus 6+ years designing and writing technical software documentation

Department Description
The Ecosystem and Market Development division of Motorola headquartered in Sunnyvale CA is responsible for identifying encouraging engaging and enabling application developers to create breath-taking user experiences on Motorola products. We are building a new team to develop and deliver educational products (technical publications Help web content online and stand-up training etc.) to teach and enable 3rd-party developers to use our tools and SDKs to create these compelling applications.

Scope of Responsibilities/Expectations
Design and implement information suites for MOTODEV Studio for UIQ.  Work with a team of writers to realize your documentation plan. Collaborate with cross-functional and global teams to identify requirements, develop and approve doc plans, and implement and deliver final information products.  Use a variety of desktop publishing tools (e.g., FrameMaker, MS Word, XML, HTML, etc.). Deliver content for PDF, Help integration, as well as viewing on the Web. You will be responsible for writing original content, editing the content of others, and project-managing tasks to successful completion.

Specific Knowledge/Skills

  • Experience designing and implementing technical documentation suites
  • 4+ years writing documentation for application developers (SDK and API level documentation)
  • 6+ years using desktop publishing tools and technology, like Adobe FrameMaker, Acrobat, AuthorIt, etc.
  • 3+ years designing and implementing Help systems
  • Experience with automated source code documentation tools, such as Javadoc or Doxygen, a plus
  • Meaningful project management experience
  • Documentation project lead experience
  • Proven ability to design and create useful and understandable documentation on highly technical topics from scratch
  • Expert knowledge of publishing systems and tools
  • Excellent verbal and written communication skills
  • Excellent editorial and copy-editing skills
  • Knowledge of C/C++ programming
  • Knowledge of Symbian and UIQ a big plus
  • Familiarity with Eclipse IDE
  • Experience working with cross-functional and global teams
  • Excellent project-management skills: proven ability to plan, organize, and prioritize multiple tasks
  • Experience with XML, DITA, and XML-based authoring tools a big plus
  • Creative, bright, flexible self-starter with initiative who wants to work on a fast-moving team and make a positive impact

To apply:
http://www.motorolacareers.com/jobsearch_frames2.cfm?cntry=USA&w=search
 

Motorola Senior Information Architect / Technical Writer - Sunnyvale March 7, 2008

Posted by synergistech in information architect, south bay, staff opp, technical writer.
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Job ID                           73588

Location                        UNITED STATES - CA - SUNNYVALE

Job Category                 Software Engineering

Position Type                Full-time experienced

Relocation Provided       None

Education Required       Bachelors / Degree

Experience Required     5 - 10

Basic Qualifications

  • Bachelors degree
  • 4+ years designing and writing technical software documentation
  • 3+ years writing documentation for application developers
  • 4+ years experience using desktop publishing tools and technology

Department Description
The Software Platforms Delivery team headquartered in Sunnyvale CA is responsible for identifying encouraging engaging and enabling application developers to create breath-taking user experiences for Motorola products. We are building a new team to develop and deliver educational products (tech pubs Help web content online training etc) to teach and enable 3rd-party developers to use our tools and SDKs to create these compelling applications.

Scope of Responsibilities/Expectations
Design and implement information suites for MOTODEV Studio for Java ME. Collaborate with cross-functional and global teams to identify requirements, develop and approve strategy, and implement and deliver final information products. Use a variety of desktop publishing tools (eg, Word, FrameMaker, XML, DITA, HTML). Deliver content for PDF, Help integration, as well as viewing on the Web portal. You will be responsible for writing original content, reviewing the content of others, and project-managing tasks to successful completion.

Specific Knowledge/Skills

  • Proven ability to design and create useful and understandable developer documentation from scratch
  • Expert knowledge of publishing systems and tools
  • Excellent verbal and written communication skills
  • Excellent editorial and copy-editing skills
  • Knowledge of Java programming
  • Knowledge of mobile programming paradigm
  • Working knowledge of XML/DITA a big plus
  • Excellent project management skills
  • Experience with JavaDoc a big plus

To apply:
http://www.motorolacareers.com/jobsearch_frames2.cfm?cntry=USA&w=search