Manager, Technical Publications – Sybase, Dublin November 4, 2010
Posted by synergistech in east bay, manager, staff opp, technical writer.add a comment
We are seeking a results-oriented Manager for our Technical Publications department at our global headquarters in Dublin, CA. This offers a challenging opportunity for an individual with management experience and excellent writing skills.
WHAT YOU WILL BE DOING:
- Oversee the design, development, testing, and production of high quality, technical documentation for mobility, database, and server products
- Establish, prioritize and manage the activities of writing teams, and coordinate efforts with multiple business units to ensure accurate and timely delivery of online/printed information products on diverse platforms that meet customer expectations
- Work with technical support, customers, partners, vendors and others to address product usability, reliability, performance, and functionality issues
- Contribute to the definition and implementation of business and product strategy
- Encourage growth of new publishing methodologies, tools, and processes
OUR CORE REQUIREMENTS:
- BS/BA and 6 -8 years; MS/MA and 5 -7 years’ experience
- Computer Science, Journalism, English or a related field of knowledge, plus 5 -7 years of software information-development and project-management experience
- Strong people management as well as time-management skills
- Experience with full life cycle of documentation for commercial software
- Strong organizational and problem-solving skills
- Strong project-management, estimating, and research skills
The successful candidate will have experience in:
- Coaching and mentoring staff
- Writing task-oriented documentation, reference material and online help for a variety of technical audiences, including software developers
- Familiarity with DITA or other topic-based writing methodology
- Using publishing software (preferably XMetaL and/or structured FrameMaker)
- Reading proficiency in programming languages such as XML, SQL, JAVA, and/or .NET
- Documenting enterprise-scale software that runs on Windows, UNIX, and UNIX-like operating systems for mobility, data management, and/or business intelligence industries
WHAT’S IN IT FOR YOU:
Sybase is a stable company with presence in over 60 countries in a growing market with exciting technologies and products. As a Technical Publications Manager, you will experience an all-around and challenging opportunity within a highly dynamic team. You can use your skills and talents at a company where your contributions will make a difference.
WE OFFER:
- Competitive salary
- Comprehensive employee benefits
- Robust training programs, promoting career development and growth
- Invigorating and positive work environment
- …… And much more!
CONSISTENTLY VOTED AS ONE OF THE BEST PLACES TO WORK AROUND THE GLOBE!
If you are ready to join a winning team and make the next move in your career, then apply today at http://www.sybase.com/about_sybase/careers
The fine print: Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices.
Our information management, analytics, mobile messaging and enterprise mobility solutions have powered some of the most mission-critical systems in financial services, telecommunications, manufacturing and government. With Sybase, enterprises can manage the high volumes and variety of data, analyze this vital information and mobilize it so people can conduct business, regardless of where they are located or what devices they are using. And since all Sybase solutions are built using open standards, organizations can leverage the IT investments they depend on today, along with the ones they’ll need tomorrow.
With headquarters in Dublin, California, Sybase employs more than 4000 people worldwide in 60 countries.
Sybase has been recognized for its commitment to its employees and the community. Over the years, we have received awards for workplace excellence, top employer and best place to work in the U.S., Canada, Asia and Europe.
Sybase Inc is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
For more information about Sybase, visit: http://www.sybase.com.
Senior Technical Writers, Technical Publications – Sybase, Dublin November 4, 2010
Posted by synergistech in east bay, staff opp, technical writer.add a comment
We are seeking results-oriented senior writers for our Technical Publications department at our global headquarters in Dublin, CA. These positions offer a challenging opportunity for an individual with excellent writing skills and experience in the software industry.
WHAT YOU WILL BE DOING:
- Design, develop, test, and deliver high quality, technical documentation for mobility, database, and server products
- Work with technical support, customers, partners, vendors and others to address product usability, reliability, performance, and functionality issues
- Contribute to the definition and implementation of business and product strategy
- Encourage growth of new publishing methodologies, tools, and processes
OUR CORE REQUIREMENTS:
- BS/BA and 4 -6 years; MS/MA and 2 -5 years’ experience
- Computer Science, Journalism, English or a related field of knowledge, plus 4 –6 years of software information-development and project-management experience
- Excellent communication and writing skills as well as a commitment to identifying and resolving issues
- Strong project-management, estimating, and research skills
- Ability to analyze, categorize, and organize information
- Experience with full life-cycle of documentation for commercial software
- Ability to meet established deadlines and quality standards and to deliver fully on commitments
- Commitment to maintaining clear and frequent communication with remote developers
The successful candidate will have experience in:
- Writing task-oriented documentation, reference material, and online help for a variety of technical audiences, including software developers
- Familiarity with DITA or other topic-based writing methodology
- Using publishing software (preferably XMetaL and/or structured FrameMaker)
- Reading proficiency in programming languages such as XML, SQL, JAVA, and/or .NET
- Documenting enterprise-scale software that runs on Windows, UNIX and UNIX-like operating systems for mobility, data management and/or business intelligence industries
WHAT’S IN IT FOR YOU:
Sybase is a stable company with presence in over 60 countries in a growing market with exciting technologies and products. As a Senior Technical Writer, you will experience an all-around and challenging opportunity within a highly dynamic team. You can use your skills and talents at a company where your contributions will make a difference.
WE OFFER:
- Competitive salary
- Comprehensive employee benefits
- Robust training programs, promoting career development and growth
- Invigorating and positive work environment
- …… And much more!
CONSISTENTLY VOTED AS ONE OF THE BEST PLACES TO WORK AROUND THE GLOBE!
If you are ready to join a winning team and make the next move in your career, then apply today at http://www.sybase.com/about_sybase/careers
Fine print: Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices.
Our information management, analytics, mobile messaging and enterprise mobility solutions have powered some of the most mission-critical systems in financial services, telecommunications, manufacturing and government. With Sybase, enterprises can manage the high volumes and variety of data, analyze this vital information and mobilize it so people can conduct business, regardless of where they are located or what devices they are using. And since all Sybase solutions are built using open standards, organizations can leverage the IT investments they depend on today, along with the ones they’ll need tomorrow.
With headquarters in Dublin, California, Sybase employs more than 4000 people worldwide in 60 countries.
Sybase has been recognized for its commitment to its employees and the community. Over the years, we have received awards for workplace excellence, top employer and best place to work in the U.S., Canada, Asia and Europe.
Sybase Inc is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
For more information about Sybase, visit: http://www.sybase.com.
Livescribe Senior Technical Writer – Oakland September 15, 2008
Posted by synergistech in east bay, staff opp, technical writer.add a comment
We are looking for a Senior Technical Writer to write user-facing documentation for Livescribe Desktop software (Windows and Mac), and possibly the Livescribe Pulse Smartpen device. The successful candidate for this position will help design and develop best-of-breed documentation for Mac and Windows audiences.
Responsibilities:
- Develop user guides, tutorials, and onscreen Help through hands-on use of Livescribe Desktop software (Macintosh and Windows) and Livescribe Pulse smartpen.
- Review, contribute to, and use product design documents and engineering specifications.
- Work effectively with other members of the project team, including those in the Technical Documentation, Product Marketing, Software Development, and Quality Assurance organizations.
Qualifications:
- Bachelors or advanced degree in Technical Communications, Computer Science, or a related field
- At least 7 years of experience as a user documentation writer in the software industry, preferably for the general consumer market
- Proficiency using Adobe FrameMaker (preferably Structured)
- Experience using Adobe RoboHTML
- Some experience using other Adobe Creative and Technical Suite tools, including:
- Adobe Illustrator
- Graphic editing tools (such as Adobe Photoshop)
- Captivate
- Knowledge of HTML and XML
- Working knowledge of Windows and Macintosh platforms
- Experience developing documentation for onscreen Help and web delivery
- Excellent technical writing and editing skills
- Demonstrated ability to communicate technical information in clear language
- Keen ability to estimate tasks and set priorities
- Excellent communication and interpersonal skills
- Ability to manage time effectively and work on multiple projects
- Proven as a self-starter who is effective in a team environment
- Strong interest in new technologies
- Good sense of humor and creativity
Nice to have, but not required:
- Experience documenting consumer electronic devices (handhelds, phones, digital pens)
- Experience documenting Macintosh software and/or Apple devices
Compensation packages include competitive salaries and generous stock incentives.
To apply:
Email HR
Pearson Site Editor – Berkeley or offsite September 15, 2008
Posted by synergistech in 100% offsite possible, east bay, editor, staff opp.add a comment
Req Number: 00025714
Site Editor (Acquisitions Editor)
The desire is to have this position located in Berkeley, California office; however remote locations will also be considered.
Site Editor, Online Content, will be responsible collaborating with Peachpit editorial and marketing in setting the strategic direction of Peachpit.com’s editorial content, including the topic areas of Photoshop, Flash, web design, Apple, Adobe, digital video, and other areas as needed. Site Editor will manage and grow key topic areas of our web site and implement direction by selecting, acquiring, producing, and featuring content on these sites in so that they the richest and most compelling content assets available anywhere on the Web. Focus will be in engaging Peachpit, New Riders, Adobe Press etc. existing authors to provide content for new Articles.
To apply:
http://regionalhelpwanted.com/Search/detail.cfm?SN=194&ID=17285000&jexp=3
Adamas Pharmaceuticals Senior Medical Writer – Emeryville September 15, 2008
Posted by synergistech in east bay, medical writer, staff opp.add a comment
Job Code: Sr Med Writer 082908
Description
The Senior Medical Writer is responsible for developing, writing, reviewing, editing, and finalizing medical and clinically related documents at Adamas. Document types include clinical protocols, clinical study reports, and regulatory submissions that conform to global regulatory submission and internal document standards. Additionally, he/she will be involved in the writing of publications for peer reviewed journals. The Medical Writer will contribute to the development of formats and guidelines for clinical documentation. This position reports into the Clinical Department at Adamas’ Emeryville facilities.
Responsibilities:
- Provides and manages internal and external writing activities for the Clinical and Regulatory Departments
- Manages the medical/clinical writing activities of contract writer(s) to complete deliverables
- Develops and maintains document templates and content guidelines that conform to document specifications and internal publishing requirements for regulatory filing
- Develops and maintains work process templates, Style Guide, or other instruments relevant to the development of regulatory documents, such as protocols, investigator’s brochures, final clinical study reports, IND sections
- Ensures content and messages are consistent across regulatory documents within a project
- Performs regulatory intelligence for information pertinent to Medical Writing and provides preliminary assessment of impact of new or modified regulations and guidance
- Organizes‚ conducts‚ and leads document production meetings and other meetings as necessary
Requirements:
- A Bachelors/Masters degree in a scientific discipline with a strong journalism background
- 7+ years experience as a Medical Writer in a pharmaceutical‚ biotech‚ or CRO medical writing industry
- Experience with NDA, CTD formatted submissions, Phase 1 to Phase 3 protocols and Phase 1 to Phase 3 CSRs
- Demonstrated experience with publications in peer reviewed journals
- A solid understanding of clinical research‚ biostatistics‚ and regulatory affairs
- Excellent communication, verbal and written skills (English) and ability to/experience of work across cultures and time-zones
- Excellent interpersonal and follow-up skills
- Demonstrated problem solving abilities
- Strong organizational skills
- Working knowledge of MS Word‚ Excel‚ Powerpoint
Founded in 2002, Adamas Pharmaceuticals, Inc. is a global specialty pharmaceutical company developing and commercializing patented, differentiated products to address significant global unmet medical needs. Our initial focus is on novel therapeutics for neurological disorders and viral infections. We are currently advancing three products through the clinic, with four additional products in preclinical development.
To apply:
Email HR
Bio-Rad Labs Copy Editor II – Hercules September 15, 2008
Posted by synergistech in copywriter, east bay, editor, marcom, staff opp.add a comment
Req Number: D08-075
Bio-Rad Laboratories, Inc. ranks among the top ten clinical diagnostics companies worldwide, manufacturing and supporting an array of products used for medical screening and diagnosis. The group specializes in quality control systems, blood virus testing, toxicology, in vitro and genetic disorders testing, specialty chemistry, molecular pathology, and internet-based software. It is recognized worldwide as the “Gold Standard” in diabetes monitoring, broad-spectrum drug screening, and hospital epidemiology. Recently, the group introduced new products for use in the areas of diabetes monitoring, HIV testing, and proteomics.
REQUIREMENTS
- Bachelor’s degree in English, Journalism, or Communications
- At least 3-4 years experience in technical writing/copy editing
- Outstanding written and verbal communication skills
- Excellent organizational skills and attention to detail
- Proficient in the use of Word, Excel and web browser applications
- Familiarity with Mac platform a plus
- Proven ability to prioritize and manage a heavy workload
- Must be self motivated.
YOU MUST HAVE EXPERIENCE WORKING IN A MEDICAL DIAGNOSTICS ENVIRONMENT
Duties and Responsibilities:
POSITION SUMMARY
The Diagnostic Group’s Marketing Communications editor will assist product marketing managers with the preparation of copy for the company web site, catalogs, literature, ads, interactive media and other marketing materials. The successful candidate will edit technical and marketing-based copy while ensuring editorial standards are maintained.
PRIMARY RESPONSIBILITIES
- Assist in the development of product marketing copy, product descriptions and technical bulletins
- Maintain the highest level of copy quality and consistency, exercising a meticulous level of attention to detail
- Proofread all web, marketing and technical content (act as last check before materials are published)
To apply:
http://sh.webhire.com/servlet/av/jd?ai=378&ji=2255761&sn=I
Please supply your resume and a cover letter discussing your unique qualifications.
Kaiser Permanente Technical Writer – Walnut Creek September 15, 2008
Posted by synergistech in east bay, staff opp, technical writer.add a comment
Job ID: 73011
This position is an intermediate level Technical Writer reporting to the manager of Implementation Services QA team. The QA team is part of the Implementation Services team within Enterprise Operation that performs QA testing for system components for Kaiser Permanente.
Enterprise Operations is part of the Service Delivery group, a group of 2000+ plus people who provide 24 hour year round infrastructure management, systems monitoring and operational support to over 2,500 applications, millions of members and the 130,000 staff that constitute Kaiser Permanente’s medical groups and business partners.
Our infrastructure consists of 9,000+ servers spanning multiple platforms that support over 2 PB of online data.
Within Kaiser there are more than 400 medical offices, hospitals and administrative facilities. We make about 2,100 changes a month to our applications, systems, and networks, so meeting service level commitments is a big piece our challenge. As in the practice of medicine, our data centers at Kaiser Permanente are a continuous operation that never stops.
The Implementation Services team mission is to implement and ensure that our customers mission-critical systems and software environments are of the highest quality, reliability and serviceability. A central part of our mission is to acquire, develop, and promote the very best in software engineering practices, supported and developed using quality standards and performance metrics.
Responsibilities
- Create and document processes for building out Infrastructure Strategy for Quality Assurance
- Work across cross-functional teams to identify requirements for enabling technologies to support infrastructure strategy capabilities, document those requirements, and feed them to appropriate technical teams within KP-IT
- Conduct and participate in meetings, reviews and process improvement activities.
Minimum Requirements
- BS OR BA degree or equivalent work experience.
- 2 years minimum implementation/testing experience in a large data infrastructure business.
- 3 years minimum experience writing technical documents including technical process documents, user guides, online documentation, engineering manuals, reference guides, installation guides or related documents.
- 3 years minimum experience utilizing Microsoft Office skills (Word, PowerPoint, Excel, Visio).
Preferred Requirements
- Strong customer service focus and excellent interpersonal skills
- Strong presentation and collaboration skills must be comfortable working in a collaborative and dynamic team environment.
- Demonstrated experience with process documentation and requirements definition.
- Ability to develop, understand, and translate detailed requirements documentation from business client requirements.
- Demonstrated ability to communicate with both business and technical audiences.
- Strong, clear communication oral and written communication skills. Must be able to clearly and concisely document work and write documentation.
- Adaptive and open to frequent changes in work environment and prioritization.
- Ability to perform under pressure and manage multiple competing deadlines.
- Ability to interact with individuals at all levels of the organization.
- Ability to make judgments, decisions and suggestions for procedural improvements.
Summary from the internal recruiter (who’s a friend):
This is a great opportunity for an intermediate-level Technical Writer. The compensation package includes a $65+K salary, extensive fringe, retirement, and strong career path. The candidate will have the opportunity to transfer laterally or upward to multiple positions within a 12+ month horizon.
To apply:
Email Gerry Cohen, citing Kaiser job #73011 in your subject line.
Lithium Technologies User Experience Designer – Emeryville September 14, 2008
Posted by synergistech in east bay, staff opp, user experience (UX).add a comment
This is an excellent opportunity for an ambitious user experience whiz to lead the design of software that millions of people use every day. If you are interested in social software, believe passionately in user-centered design, and want to help create applications that will edify and delight people around the world, this position may be your dream job.
Working in an Agile environment, you will collaborate daily with product managers, developers, writers, and testers to develop workflows and designs that are both beautiful and functional. Our end-users are passionate about our product and are not afraid to provide feedback themselves, so experience coordinating usability reviews with real, live people is a definite plus.
Requirements:
- Experience with user-centered design of complex Web applications or sites that delight their users. Major bonus points for leadership work on high volume consumer sites. Double bonus points for social networking and online community sites.
- Expertise in the tools of the trade, such as Photoshop and Illustrator, but an ethos of “getting things done” in pen and ink before making everything pixel perfect.
- A background in usability testing and feedback management, and a willingness to iterate on designs until we get it right.
- An understanding of information architecture and how to manage large volumes of dynamic content.
- Bonus points for HTML/CSS abilities and an ability to write clean, elegant markup.
If you crave responsibility for a great Web UI that will stop others in their tracks, then Lithium Technologies is the place for you to explore your creative side. This is a singular opportunity to take on a highly visible position that will thrust your ideas and your work into the spotlight.
To apply:
Email HR
Chevron Editorial Staff Writer (Internal Communications) – San Ramon September 14, 2008
Posted by synergistech in east bay, marcom, staff opp.add a comment
Requisition Number: 097310725
Chevron Corporation is one of the world’s leading integrated energy companies with subsidiaries that conduct business across the globe. The company’s success is driven by the ingenuity and commitment of approximately 59,000 employees who operate across the energy spectrum. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and other energy products and services; manufactures and sells petrochemical products; generates power and produces geothermal energy; and develops and commercializes the energy resources of the future, including biofuels and other renewables. Chevron is based in San Ramon, California.
Chevron Policy, Government & Public Affairs is accepting online applications for the position of Editorial Staff Writer – Internal Communications located in San Ramon, CA
The position is responsible for creating editorial content for the internal corporate Web site, an e-magazine, company print publications and internal videos as assigned. In addition, the writer plans and oversees collateral materials to enhance the story including photography, charts, graphs, animation and interactive elements. The writer may be tapped to work with other members of the internal team or the broader public affairs group to provide content. He/she also backs up the editorial team leads. Because the majority of content is delivered on the Intranet, experience with multimedia storytelling is a plus.
Key Job Responsibilities for this position may include but are not limited to:
- Creates internal editorial content for the corporate intranet site called Inside (publishes daily), an electronic magazine (publishes 6 – 8 times per year), a print publication (publishes annually) and other projects as assigned.
- Researches, develops and writes stories covering company news, its people, key initiatives and events across all relevant media – Inside (the Intranet), print and video
- Conducts interviews and manages interview process, including the content approvals and clearance.
- Works closely with Editorial Manager, Editorial Team Leads and Internal Communications Advisors to support various internal communications activities and events.
Required (Basic) Qualifications:
- 7 years experience in print journalism, Web journalism, media or corporate communications.
- Demonstrated writing and editing skills across multiple channels and vehicles. Ability to produce clear, concise, compelling stories especially for an online audience.
- Demonstrated interpersonal and interviewing skills. Must feel comfortable interviewing senior executives, and be able to establish a rapport with employees across the business.
- Strong business communications and consulting skills. Ability to work with internal client groups to meet their communications needs.
Preferred Qualifications:
- Bachelor’s degree preferred in communications, journalism, English, public relations preferred but not required
- Multimedia storytelling highly desired.
- Energy industry knowledge highly desired
Relocation Options:
- Relocation may be considered within Chevron parameters.
International Considerations:
- Expatriate assignments will not be considered.
EOE M/F/D/V
To apply:
https://www.chevron.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=10725&CurrentPage=1
UPEK Marketing Communications Intern – Emeryville September 14, 2008
Posted by synergistech in copywriter, east bay, intern, marcom.add a comment
Join UPEK, a bleeding-edge biometric technology company where you can make an impact and gain solid experience.
The Marketing Communications Coordinator implements marketing messaging via online and offline mediums to effectively communicate to customers, partners, and the media.
- Collateral – Gather requirements from internal stakeholders and direct design agency in the creation of product flyers, case studies, whitepapers, etc.
- Web – Coordinate web agency in updating and iterating http://www.upek.com to reflect new product announcements, media coverage, and improved user experience.
- Design – Coordinate design agency in executing design projects including signage, booth graphics, PowerPoint slides, etc.
- Events – Plan and coordinate logistics for tradeshow presence.
- PR – Contribute to drafting press releases and conducting media outreach.
- Localization – Manage translation agency in localization of product packaging, web, etc.
- Digital assets – Organize and make available to internal stakeholders inventory of images, presentation slides, etc.
Desired experience/skills:
- Eye for design. Photoshop and Illustrator skills a plus.
- Strong Organizational & planning skills. MS Project skills a plus.
- Agency management
- Understanding of web development concepts. HTML and Flash skills a plus.
- Strong written and verbal communication skills
- Understanding of strategic marketing concepts
- Bachelors degree
30 hours per week. $20 per hour.
To apply:
Email HR
LAM Research Technical Publications Manager – Fremont August 14, 2008
Posted by synergistech in east bay, manager, staff opp, technical writer.add a comment
ReqId: 3086BR
The Technical Publications Manager manages the activities of regular and contract Technical Writers in the development of documentation to support the Installation, Operation, and Maintenance of Lam products. The documentation is distributed to Field Engineers and Customers. The manager is responsible for producing the documentation in a timely manner at a high quality level. The manager is also responsible for providing professional development opportunities for staff members.
Qualifications
Educational level:
- College degree in Technical discipline is beneficial.
- Degree in Journalism or English a plus.
Minimum technical skills required:
- Understanding of Adobe FrameMaker, Adobe Acrobat, MS Word, and Windows.
- Experience with implementing content meta data, workflow and templates.
- Demonstrated success with implementing cross-functional processes to reduce the time to create and release Pubs documentation.
- Demonstrated ability to provide innovative leadership and project management.
- Previous Management experience.
To apply:
https://sjobs.brassring.com/EN/ASP/TG/cim_jobdetail.asp?SID=^_slp_rhc_62xCwOFXLsJE7FwIYTqye_slp_rhc_8sc5jfr4zOtRu9CVPpMAYRgoLZamZ2VQttGkSGzdEo4d7KQA37LF9_C_R__L_F_jDYCtgLRKdSyK/VvKTqyxF2iZHlAXF8=&jobId=518506&type=search&JobReqLang=1&recordstart=1&JobSiteId=259&JobSiteInfo=518506_259&GQId=0
Accept Software Sr. Content Developer/Writer – Fremont August 14, 2008
Posted by synergistech in east bay, staff opp, technical writer.add a comment
Job ID: 4673308
Min Experience: 5-7 Years
Accept Software’s Innovation Management Solutions help companies to determine the best products and services to deliver and the best features and functions to include in them. Accept’s SaaS-based solutions cover the product lifecycle from collecting and assessing Voice-of-Customer/Voice-of-Market data through collaborative applications for product planning and requirements management. Accept’s award-winning solutions — Excellence in Product Management Award from the Association of International Product Marketing and Management in 2006, 2007, and 2008 — enables our customers to align corporate and product strategies with market needs, gain visibility and control in product planning and development, and thereby successfully execute strategies and plans.
Accept Software, http://www.acceptsoftware.com/, is a venture-backed company whose culture is that of an entrepreneurial organization that consistently wins new business, excites customers with our vision, remains dedicated to our objectives, and has fun. Accept offers competitive compensation packages, healthcare and other benefits.
Position:
We are seeking a Senior Content Developer/Writer with strong business acumen and software industry experience to deliver best in class functional and business publications. You will be responsible for developing and executing a documentation strategy for content, including but not limited to:
- functional user guides & application help
- white papers
- forums & blog content
- knowledgebase & support center content
- training vignettes (videos & screen captures)
- release notes
- customer specific training programs and documentation.
This position will report to the Vice President of Product Management and will require direct interaction with customers, partners and internal stakeholders.
Role & Responsibilities:
- Develop a documentation strategy that supports Accept’s business goals and objectives as well as our commitment to customer excellence and usability.
- Develop compelling and highly effective online and printable documents that assist and train users on the features and functionality of our products.
- Work directly with product managers and service delivery teams to gather requirements for content and actively participate in new releases.
- Develop and launch online support, forum and blog content as part of an ongoing effort to address customer requests and suggestions.
- Develop multimedia content for product training and customer solution center.
- Assist marketing with product collateral, web site content and other online media.
Requirements:
- A minimum of 6 years of relevant writing experience in the software industry. We will request 3-4 samples of your work in PDF, HTML, PPT or DOC format, and describe your contribution to these documents.
- At least 2+ years of customer-facing experience and delivery of web-based media.
- Excellent oral and written communication skills, knows how to write for different audiences for different needs.
- Experience working in a fast-paced, do-it-yourself start-up environment.
- Experience working with rich media, e.g. creating screen shots, illustrations, and animated “click” sequences.
- Experience using Flash, blogging tools, Adobe Connect, Adobe Presenter, Adobe Captivate, HTML, and Microsoft Office.
- Ability to create technical illustrations (Visio and Adobe graphic products a plus)
- B.S. in CS, B.A. or Equivalent.
To apply:
Email HR with your resume and links to 3-4 writing samples.
Mountain Hardwear Graphic Designer III – Richmond July 31, 2008
Posted by synergistech in east bay, graphic designer, staff opp.add a comment
Create a wide range of corporate and marketing items that reflect the Mountain Hardwear and Montrail brands by utilizing design, layout and production skills. While it reports to the Marketing Director, this position works under the art direction of the Graphic Designer, Creative Lead to develop and produce various marketing materials, including retail graphics, hang tags/packaging, website graphics, corporate collateral materials, workbook and catalog.
Requirements
Specific Job Skills:
- Position requires excellent design skills as well as solid strategic design and branding abilities.
- Must be computer literate in Macintosh environment and have thorough knowledge of Quark, InDesign, Photoshop, Freehand, and Illustrator with a working knowledge of Flash. Multimedia experience a plus.
- Must have strong verbal and written communications skills, project management and prioritization skills.
Education and/or Experience:
- Bachelors Degree in Advertising, Design, or related field – or – experience equivalent to degree.
- 5+ years professional design/production experience working with graphic design (preferably with 2+ years in a corporate setting involving consumer retail products).
Job Conditions:
Occasionally required to work in excess of 8 hours per day and/or 40 hours per week, weekends and nights during peak season or rush projects. Occasional travel to press checks.
To apply:
Workday Technical Writer / Content Developer – Walnut Creek July 31, 2008
Posted by synergistech in east bay, staff opp, technical writer.add a comment
Job ID: 4644838
Workday is seeking a self-motivated, adaptable professional with hands-on financial management or human resource application writing experience. Candidates are expected to plan, draft, and write Workday documentation based on functional and technical requirements documents. This individual will be a primary contributor to the online documentation effort for our Workday Enterprise Business Services offerings.
Responsibilities/Experience/Skills/Education:
- Create content for multi-audience user guides and for online help.
- Refine content by collaborating with product and development managers and working directly in application.
- 3+ years of information development experience with enterprise financial or human resource applications.
- Ability to contribute effectively in a start-up environment, where tools, processes, and deliverables are not always predefined.
- Strong English-language writing and editing skills.
- Excellent communications and collaborative skills.
- Quick learner with good problem solving skills.
- Familiarity with XML authoring tools.
- Bachelor’s degree or equivalent.
Founded in 2005, Workday delivers on-demand business enterprise applications and offers a talented and experienced leadership team including Dave Duffield, founder and former CEO of PeopleSoft, and Aneel Bhusri with a track record of start-up success.
To apply:
Email HR
Varian Senior Technical Writer – Walnut Creek July 31, 2008
Posted by synergistech in east bay, staff opp, technical writer.add a comment
Product Area: Analytical Inst/Consumable Pro
Job Number: AWWC-08-10
Responsibilities:
Working directly with software and hardware development, technical support, installation, and other cross-functional teams, the incumbent in this position will create, develop, plan, write and edit operational, instructional, installation, maintenance, site planning, IQ/OQ/PQ protocol documentation and procedures for paper, multimedia, or web-based publication.
Other duties include providing guidance and support for offshore teams, research and translation of technical information into printed manuals or web-basaed documents for technical and non-technical users, and recommending formats responsive to technical and customer requirements.
This position will be responsible for project management.
Qualifications:
- BS in Chemistry, Physics or related field, plus a minimum of four years demonstrated writing and editing experience, field of scientific instrumentation most desirable.
- Must have thorough understanding of Magnetic Resonance Spectroscopy and Imaging operation and theory. Experience with Varian NMR Spectrometers and the VnmrJ operating system desirable.
- Familiarity with IQ/OQ methodology. Working knowledge of the Linux Operating system. Experience with Red Hat Linux preferred. Solid experience with Microsoft Office, Windows XP, RoboHelp or other web-based system.
- Must have technical documentation experience that includes planning and writing detailed systems, hardware and programming documentation.
To apply:
http://www.varianinc.com/cgi-bin/hr/jobdetail?KEY=AWWC-08-10&CHOOSE=USA
