Not Synergistech’s Jobs

We are looking for a Senior Technical Writer to write user-facing documentation for Livescribe Desktop software (Windows and Mac), and possibly the Livescribe Pulse Smartpen device. The successful candidate for this position will help design and develop best-of-breed documentation for Mac and Windows audiences.

Responsibilities:

• Develop user guides, tutorials, and onscreen Help through hands-on use of Livescribe Desktop software (Macintosh and Windows) and Livescribe Pulse smartpen.
• Review, contribute to, and use product design documents and engineering specifications.
• Work effectively with other members of the project team, including those in the Technical Documentation, Product Marketing, Software Development, and Quality Assurance organizations.

Qualifications:

• Bachelors or advanced degree in Technical Communications, Computer Science, or a related field
• At least 7 years of experience as a user documentation writer in the software industry, preferably for the general consumer market
• Proficiency using Adobe FrameMaker (preferably Structured)
• Experience using Adobe RoboHTML
• Some experience using other Adobe Creative and Technical Suite tools, including:
  • Adobe Illustrator
  • Graphic editing tools (such as Adobe Photoshop)
  • Captivate
• Knowledge of HTML and XML
• Working knowledge of Windows and Macintosh platforms
• Experience developing documentation for onscreen Help and web delivery
• Excellent technical writing and editing skills
• Demonstrated ability to communicate technical information in clear language
• Keen ability to estimate tasks and set priorities
• Excellent communication and interpersonal skills
• Ability to manage time effectively and work on multiple projects
• Proven as a self-starter who is effective in a team environment
• Strong interest in new technologies
• Good sense of humor and creativity

Nice to have, but not required:

• Experience documenting consumer electronic devices (handhelds, phones, digital pens)
• Experience documenting Macintosh software and/or Apple devices

Compensation packages include competitive salaries and generous stock incentives.

To apply:
Email HR

Job ID:  73011

This position is an intermediate level Technical Writer reporting to the manager of Implementation Services QA team.  The QA team is part of the Implementation Services team within Enterprise Operation that performs QA testing for system components for Kaiser Permanente.

Enterprise Operations is part of the Service Delivery group, a group of 2000+ plus people who provide 24 hour year round infrastructure management, systems monitoring and operational support to over 2,500 applications, millions of members and the 130,000 staff that constitute Kaiser Permanente’s medical groups and business partners.

Our infrastructure consists of 9,000+ servers spanning multiple platforms that support over 2 PB of online data.

Within Kaiser there are more than 400 medical offices, hospitals and administrative facilities. We make about 2,100 changes a month to our applications, systems, and networks, so meeting service level commitments is a big piece our challenge. As in the practice of medicine, our data centers at Kaiser Permanente are a continuous operation that never stops.

The Implementation Services team mission is to implement and ensure that our customers mission-critical systems and software environments are of the highest quality, reliability and serviceability. A central part of our mission is to acquire, develop, and promote the very best in software engineering practices, supported and developed using quality standards and performance metrics.

Responsibilities

• Create and document processes for building out Infrastructure Strategy for Quality Assurance
• Work across cross-functional teams to identify requirements for enabling technologies to support infrastructure strategy capabilities, document those requirements, and feed them to appropriate technical teams within KP-IT
• Conduct and participate in meetings, reviews and process improvement activities.

Minimum Requirements

• BS OR BA degree or equivalent work experience.
• 2 years minimum implementation/testing experience in a large data infrastructure business.
• 3 years minimum experience writing technical documents including technical process documents, user guides, online documentation, engineering manuals, reference guides, installation guides or related documents.
• 3 years minimum experience utilizing Microsoft Office skills (Word, PowerPoint, Excel, Visio).

Preferred Requirements

• Strong customer service focus and excellent interpersonal skills
• Strong presentation and collaboration skills must be comfortable working in a collaborative and dynamic team environment.
• Demonstrated experience with process documentation and requirements definition.
• Ability to develop, understand, and translate detailed requirements documentation from business client requirements.
• Demonstrated ability to communicate with both business and technical audiences.
• Strong, clear communication oral and written communication skills.  Must be able to clearly and concisely document work and write documentation.
• Adaptive and open to frequent changes in work environment and prioritization.
• Ability to perform under pressure and manage multiple competing deadlines.
• Ability to interact with individuals at all levels of the organization.
• Ability to make judgments, decisions and suggestions for procedural improvements.

Summary from the internal recruiter (who’s a friend):
This is a great opportunity for an intermediate-level Technical Writer. The compensation package includes a $65+K salary, extensive fringe, retirement, and strong career path. The candidate will have the opportunity to transfer laterally or upward to multiple positions within a 12+ month horizon.

To apply:
Email Gerry Cohen, citing Kaiser job #73011 in your subject line.

Job ID: 4673308
Min Experience: 5-7 Years

Accept Software’s Innovation Management Solutions help companies to determine the best products and services to deliver and the best features and functions to include in them.  Accept’s SaaS-based solutions cover the product lifecycle from collecting and assessing Voice-of-Customer/Voice-of-Market data through collaborative applications for product planning and requirements management.  Accept’s award-winning solutions — Excellence in Product Management Award from the Association of International Product Marketing and Management in 2006, 2007, and 2008 — enables our customers to align corporate and product strategies with market needs, gain visibility and control in product planning and development, and thereby successfully execute strategies and plans.

Accept Software, http://www.acceptsoftware.com/, is a venture-backed company whose culture is that of an entrepreneurial organization that consistently wins new business, excites customers with our vision, remains dedicated to our objectives, and has fun. Accept offers competitive compensation packages, healthcare and other benefits.

Position:

We are seeking a Senior Content Developer/Writer with strong business acumen and software industry experience to deliver best in class functional and business publications.  You will be responsible for developing and executing a documentation strategy for content, including but not limited to:

• functional user guides & application help
• white papers
• forums & blog content
• knowledgebase & support center content
• training vignettes (videos & screen captures)
• release notes
• customer specific training programs and documentation.

This position will report to the Vice President of Product Management and will require direct interaction with customers, partners and internal stakeholders.

Role & Responsibilities:

• Develop a documentation strategy that supports Accept’s business goals and objectives as well as our commitment to customer excellence and usability.
• Develop compelling and highly effective online and printable documents that assist and train users on the features and functionality of our products.
• Work directly with product managers and service delivery teams to gather requirements for content and actively participate in new releases.
• Develop and launch online support, forum and blog content as part of an ongoing effort to address customer requests and suggestions.
• Develop multimedia content for product training and customer solution center.
• Assist marketing with product collateral, web site content and other online media.

Requirements:

• A minimum of 6 years of relevant writing experience in the software industry. We will request 3-4 samples of your work in PDF, HTML, PPT or DOC format, and describe your contribution to these documents.
• At least 2+ years of customer-facing experience and delivery of web-based media.
• Excellent oral and written communication skills, knows how to write for different audiences for different needs.
• Experience working in a fast-paced, do-it-yourself start-up environment.
• Experience working with rich media, e.g. creating screen shots, illustrations, and animated “click” sequences.
• Experience using Flash, blogging tools, Adobe Connect, Adobe Presenter, Adobe Captivate, HTML, and Microsoft Office.
• Ability to create technical illustrations (Visio and Adobe graphic products a plus)
• B.S. in CS, B.A. or Equivalent.

To apply:
Email HR with your resume and links to 3-4 writing samples.

Job ID: 4644838

Workday is seeking a self-motivated, adaptable professional with hands-on financial management or human resource application writing experience. Candidates are expected to plan, draft, and write Workday documentation based on functional and technical requirements documents. This individual will be a primary contributor to the online documentation effort for our Workday Enterprise Business Services offerings.

Responsibilities/Experience/Skills/Education:

• Create content for multi-audience user guides and for online help.
• Refine content by collaborating with product and development managers and working directly in application.
• 3+ years of information development experience with enterprise financial or human resource applications.
• Ability to contribute effectively in a start-up environment, where tools, processes, and deliverables are not always predefined.
• Strong English-language writing and editing skills.
• Excellent communications and collaborative skills.
• Quick learner with good problem solving skills.
• Familiarity with XML authoring tools.
• Bachelor’s degree or equivalent.

Founded in 2005, Workday delivers on-demand business enterprise applications and offers a talented and experienced leadership team including Dave Duffield, founder and former CEO of PeopleSoft, and Aneel Bhusri with a track record of start-up success.

To apply:
Email HR

Product Area: Analytical Inst/Consumable Pro
Job Number: AWWC-08-10

Responsibilities:

Working directly with software and hardware development, technical support, installation, and other cross-functional teams, the incumbent in this position will create, develop, plan, write and edit operational, instructional, installation, maintenance, site planning, IQ/OQ/PQ protocol documentation and procedures for paper, multimedia, or web-based publication.

Other duties include providing guidance and support for offshore teams, research and translation of technical information into printed manuals or web-basaed documents for technical and non-technical users, and recommending formats responsive to technical and customer requirements.

This position will be responsible for project management.

Qualifications:

• BS in Chemistry, Physics or related field, plus a minimum of four years demonstrated writing and editing experience, field of scientific instrumentation most desirable.
• Must have thorough understanding of Magnetic Resonance Spectroscopy and Imaging operation and theory. Experience with Varian NMR Spectrometers and the VnmrJ operating system desirable.
• Familiarity with IQ/OQ methodology. Working knowledge of the Linux Operating system. Experience with Red Hat Linux preferred. Solid experience with Microsoft Office, Windows XP, RoboHelp or other web-based system.
• Must have technical documentation experience that includes planning and writing detailed systems, hardware and programming documentation.

To apply:
http://www.varianinc.com/cgi-bin/hr/jobdetail?KEY=AWWC-08-10&CHOOSE=USA

An innovator for over 27 years, Meyer Sound creates wholly integrated sound reinforcement systems designed for optimal performance and ease of use, with products that embody uncompromising engineering, remarkable dependability and superior sound quality. The company manufactures premium professional loudspeakers for sound reinforcement and fixed installation, digital audio systems for live sound, theatrical, and other entertainment applications, acoustic enhancement and electroacoustic measurement systems, and acoustical prediction software.

Based in Berkeley, California , the company has branch offices in Nashville, Southern California, Canada, Russia, Spain, Brasil, Germany, Australia and Mexico. Its products are featured in some of the most prestigious concert halls, sports arenas, recording studios, Broadway shows, houses of worship and concert tours worldwide. From the Three Tenors and Carnegie Hall to the Montreux Jazz Festival and leading rock acts such as the White Stripes and Metallica, Meyer Sound powers the world’s brightest stars, providing them the means to reach their audiences with unequalled clarity and power. Please visit us at www.meyersound.com/about/careers for more information.

Responsibilities:
The Technical Writer will work as a part of a team along with members from Tech Support, Engineering, Service and Marketing departments to create, develop and edit operating manuals, user guides and assembly guides, service procedures, data sheets and white papers, web and database-based technical data and HTML Help files, and new forms of technical documentation, marketing literature and training media as needed. Document existing hardware and software products with a focus on the engineering and marketing aspects of new products and technologies. Continue the evolution an existing solid product documentation process and work flow while co-managing the activities of both internal and external production staff. Will be highly involved in product launches and other exciting, time-sensitive projects for which a technical writer could contribute significantly toward product success.

Requirements:
Knowledge of professional audio and the audio industry highly preferred. Must be an expert researcher who can quickly yet thoroughly grasp both the essential uniqueness and the technical details of existing and new Meyer Sound products. Must be a prolific, experienced writer and technical communicator who can convey excitement and accuracy in print and electronic media. Will be knowledgeable about and familiar with the document publication process whether paper or pixel. Should know how to write, assemble and compile HTML Help files, including indexing. Must have experience integrating graphic elements into the documents using programs such as Illustrator, PhotoShop and InDesign. Should have experience handling multiple tasks, juggling priorities and producing large amounts of copy quickly. At least five years of technical engineering writing and proven project management skills are necessary to be successful in this position. Must have a BA or BS in a technical or communications field. Senior-level editing experience in the audio or similar industry highly desired. Must pass a general and criminal background check.

At Meyer Sound we do things that others say can’t be done. Our products are often revolutionary and at least extraordinary. Our company culture reflects this. We encourage individuals and teams to succeed and to grow with us. We are a small company with big ideas and we need your help to take us forward.

To apply:
http://hotjobs.yahoo.com/job-JJXYKXIQNS7;_ylc=X3oDMTEwam1scWRzBF9TAzM5NjUxMDMzNQRjYXQDTUFSBHBjb2RlAzUyMDk3?source=partner&scode=52097

or fax a resume to 510-486-8356.