Not Synergistech’s Jobs

The E-Learning Manager performs a crucial role for the Ophthalmic News and Education (O.N.E.) Network department by managing the technical production of timely e-learning content based on sound instructional design, the Academy’s Learning Management System, the O.N.E. web interface, and the metadata tagged repositories for images and text.

Additional responsibilities for this role include the scoping, functionality, and user interface design specifications of various Clinical Education products, enforcing product guidelines (scope and cost), suggesting new technologies and approaches, and managing the production of multimedia products.

This position manages the department’s Technical Producer and contractors. The position will also collaborate with the News and Information Manager, Content Manager, Acquisitions Editor, and E-Editor.

The ideal candidate will have strong experience with Instructional Design, Learning Management Systems, RFP development & management, and strong familiarity with web design, wire framing, scoping, product development, CMS, XML, relational databases, CSS, HTML, quality assurance and information architecture.

Skills & Responsibilities

• Skills: Project management [MS Project], PowerPoint, rapid e-learning tools [e.g., Articulate Presenter], user workflows,  instructional design, HTML, basic XML, relational databases, Web page layout, image processing tools, and audio and video editing software.
• Manage the development and maintenance of courses, cases, and knowledge-on-demand items to be delivered via a Learning Management System and Content Management System.
• Manage the development and maintenance of digital asset repositories, and related tagging.
• Interface with the Informatics division regarding requirements for knowledge initiative infrastructure, quality assurance and e-commerce functionality.
• Oversee technical work by department employees and external sources.  Project management, scheduling or other department assignments
• Manage Open Source software implementations, maintenance, and upgrades.
• Create and maintain pages in the Education Resource Center, including periodic review for quality control.
• Manage the production and maintenance of Web casts or streaming presentations.
• Manage production for the online and CD ROM products including coordination of resources, overseeing the IT project manager, and coordinating with staff and contractors. Lead the development or upgrade of interfaces and infrastructure

Requirements

• 2+ years experience in the management of Learning Management Systems or deployment of equivalent software assemblies (template design, basic database administration skills)
• Strong experience with instructional design and story boarding
• Certified Professional in Learning and Performance™ (CPLP) preferred
• 3+ years experience in the following Web production and web media skills:
  • Experience managing production teams
  • Ability to test/QA products to specifications
  • Ability to write user interface (UI) specifications
  • Ability to perform Web page design (HTML)
  • Ability to code Web pages (HTML and JavaScript)
  • Strong understanding of XML (DTDs and schema)
  • Understanding media processing (Photoshop, Flash, Adobe Acrobat)
• Technical project management experience (using tools including MS Project)
• Product management experience (responsible for life-cycle of products, including: scoping, functionality, usability, design, specifications, and budget)
• Experience writing specification documents
• Experience with relational databases (basic operation and administration)
• Understanding of video production tools (Mac)
• Ability to manage Demo creation
• Software skills: MS Project, HTML, Photoshop, Illustrator, Final Cut Pro, Dreamweaver, Flash
• Familiarity with: XML, MySQL, Javascript, CSS, Visio

To apply:
Email HR

Position Summary

The Technical Advisor designs and writes training curriculum focusing on learning conversations, learning games, and learning parties that will be delivered as modules by a diversity of local organizations to chronically hungry poor women and girls to protect and strengthen their financial and health assets. They will also train trainers in the modules and assist in the development of Freedom from Hunger’s training systems; report on the progress of training systems, suggest improvements, create tools to enhance replication of the system, experiment with e-learning and distance learning alternatives, and develop and train field agents and managers of Microfinance Institutions, Social Franchises and a variety of other local organization in institutional practices that will improve their outreach of integrated services.

Core Duties and Responsibilities

• Review, summarize, and interpret information that promotes best practices within institutions offering integrated services, business and financial education and health protection to chronically hungry poor women and girls
• Design and implement market research (PRA and focus group interviews) that assess the needs as well as the existing business and household financial practices of mostly rural illiterate women and their families in Asia, Africa, and Latin America
• Analyze market research data to determine challenges to adopting best practices at the individual and household level and establish indicators of potential knowledge and skill acquisition
• Innovate new approaches to non formal adult education, documented as training modules, to train women in these best practices and lead the field testing of training modules and revise based on the results of the field test
• Manage the module development process from conception to distribution by engaging subject matter experts, Freedom from Hunger managers and other functional units (knowledge management, research & evaluation, document production
• Design training modules that enable a diversity of institutions (microfinance, NGOs, social franchises) to manage their social performance and improve their internal operations related to integrated services
• Deliver trainer of trainer workshops to enable partners and Freedom from Hunger Regional Trainers to implement training modules and provide additional technical support and coaching to improve individual effectiveness
• Monitor the performance of Freedom from Hunger Regional Trainers by applying training quality control tools and report on progress to the International Centre Training Unit
• Participate in the creation of training systems that can be standardized and implemented globally including experimenting with alternatives to instructor-led training for Freedom from Hunger Trainers
• Establish productive and positive working relationships internally and externally with stakeholders and contribute to the overall cohesiveness and excellent reputation of the training unit.

Knowledge, Skills, Abilities, and Prior Experience

• Post-graduate degree in international development plus three years, minimum, work experience in Asia, Africa or Latin America
• Minimum three years experience with savings and/or credit led methodologies preferably as an employee of an MFI or other community-based organizations offering integrated (financial and non-financial) services
• Minimum three years experience in designing education modules for low literacy populations in developing countries and ideally in business development and/or financial education for female entrepreneurs
• Experience in designing and implementing trainer of trainer’s workshop for community based organizations
• Experience or interest in social franchising as a means of reaching the chronically hungry poor
• Must be able to speak French and/or Spanish fluently
• Ability to effectively and tactfully communicate with a variety of individuals from Freedom from Hunger Regional Trainers, partner organization professionals to field representatives, including members of the self-help groups and/or credit unions
• Strong command of English, both written and oral communications
• Willingness to travel up to 30 percent nationally and internationally
• Must be able to work both independently under general direction of the Director, Training as well as a member of a team

General Job Competencies regardless of department or position

• Positive “can do” attitude
• Passionate about the mission of Freedom from Hunger
• Smart about pursuing and achieving cost-effective, efficient work
• Collaborative in finding solutions, achieving quality work, and delivering outcomes and materials on time
• Integrity in dealing with colleagues and executing work in support of the mission
• Sensitive and respectful of internal clients’ concerns and needs
• Effective organizational and multi-tasking abilities
• Attentive to detail, producing consistent, high-quality, reliable work
• Capable of operating in a fast-paced, deadline-driven environment
• Strong written and oral communications skills

To apply:
http://www.freedomfromhunger.org/about/job4.php, or email HR

Requisition Number: 10023766
Job ID: 4504945
Job Function: Content Developer
Department: Education
Full Time, Days 36-40 Hrs
Hours: 8:00 am - 4:30 pm

John Muir Health is a not-for-profit organization providing high-quality, comprehensive health care to the communities of Contra Costa county and the greater Bay area. We offer the full range of medical services, and are recognized as a leader in many specialties including trauma care, cardiac care, neurosciences, orthopedics, oncology and women’s health. Living and working in the beautiful Diablo Valley, surrounded by the East Bay hills, you will enjoy excellent lifestyle amenities, award-winning school districts and all the benefits of the San Francisco bay area.

John Muir Health offers a wide variety of clerical, technical and general service support opportunities on full-time, part-time and per diem shifts. Opportunities can be available at John Muir Medical Center - Concord Campus, John Muir Medical Center - Walnut Creek Campus, John Muir Health - Brentwood Campus, John Muir Behavioral Health, and John Muir Physician Network. While you may work behind the scenes, you are at the forefront of our minds for your dedication to quality customer service, and the support you provide to our front line caregivers.

We have immediate opportunity for a Learning Management System Specialist. This position will be responsible for assisting the Learning Point Administrator with the creation, maintenance, assignment and support of online courseware according to established guidelines. Provides assistance to Media Coordinator with set up and user support of media equipment. As a team member, contributes to a cooperative relationship with other members of the healthcare team. Supports and applies the mission and values of the organization. Other duties as assigned.
Requirements:

• High school graduate or equivalent desirable
• Minimum of two years experience working with FLASH (including Actionscript), HTML, Photoshop
• Proficient with media equipment: audio visual and media computer applications
• Proficient with standard MS Office business software applications
• Customer-focused
• Able to schedule work load effectively and meet deadlines
• Ability to work collaboratively with diverse groups / individuals

To apply:
https://www.healthcaresource.com/johnmuirhealth/index.cfm?fuseaction=search.jobDetails&template=dsp_job_details.cfm&cJobId=907171

eHealth, Inc. is the parent company of eHealthInsurance Services Inc., and is headquartered in Mountain View , California. Founded in 1997, eHealth was responsible for the nation’s first online sale of a health insurance policy. With over 1 million sold members, eHealthInsurance is the leading online source of health insurance for individuals, families and small businesses. eHealthInsurance presents complex health insurance information in an objective, user-friendly format, enabling the research, analysis, comparison and purchase of health insurance products that best meet consumers’ needs. Licensed to market and sell health insurance in all 50 states and the District of Columbia , eHealthInsurance has developed partnerships with more than 160 health insurance companies, offering more than 7,000 health insurance products online.

Recent Acclaim:
In 2007 eHealthInsurance was honored with a Webby Award for Best Insurance website and was named one of the 50 fastest growing companies in Silicon Valley by Deloitte & Touche in their annual Silicon Valley Technology Fast 50 Program Award.

POSITION SUMMARY:

Curriculum Development

Design and develop instructor led and media based training for customers, employees, and partners. This position will own the overall curriculum development process, and create training for different product areas, working in partnership with product management, product development, and product marketing.

Technical Writing

Strong technical / requirements / specifications documentation writer with experience in writing product specifications and requirements documents for web products. Ability to identify and gather information from marketing, product, business and IT experts as needed to define requirements and develop the functional specification for web application. Strong analytical skills, including Data Analysis. Excellent ability to gather and articulate business and product requirements.

ESSENTIAL JOB FUNCTIONS:

• General knowledge of systems and information architecture standards and principles
• Ability to proactively engage engineers, product experts, and marketing managers to determine key information elements
• Design and develop instructionally and technically sound training materials for instructor led and media based training
• Design and develop all components of training materials, including PowerPoint slides, course notes/manuals, exercises, instructor demonstrations, instructor notes, classroom image, and setup files
• Project manage all aspects of the courseware development process, including communicating regularly with content review team, product management, product development and other relevant groups within eHealth
• Seek customer feedback and continuously improve the quality of courses and documentation developed

RESPONSIBILITIES

• BA/BS in a technical or quantitative field
• 3 to 5 years of practical experience in a consumer-oriented Internet company
• Exceptional oral, written, editing, presentation, and interpersonal communication skills
• Excellent organizational, project management, multi-tasking and problem-solving skills – must be able to work multiple projects simultaneously in deadline-driven environment
• Proficient Microsoft Office
• Advanced working knowledge of Internet research to perform both generic and specific research
• Web-savvy: understanding of HTML, Web servers, and Internet protocols
• Familiarity with Internet applications
• Experience with direct customer interaction

To apply:
http://hotjobs.yahoo.com/job-JXKV5FTH0P8-l-Mountain_View-CA-c-Insurance;_ylt=Ahzq4dT2mMAhPPE_Uj94bNSxQ6IX

Requisition ID  13685

The Internet is a big, busy place, and we at Yahoo! are proud to stand out in the crowd. As the world’s number one Internet brand, servicing over a half billion people, we’re determined to maintain our commitment to delivering news, entertainment, information and fun… each and every day.

In order to maintain our position as one of the world’s most trafficked Internet destinations, we’re always on the lookout for people with big ideas and big talent to help us provide our visitors with the innovative products and services they’ve come to expect from Yahoo!. We’re looking for people like you.

How Big Can You Think?

Yahoo! Inc. is an equal opportunity employer. For more information or to search all of our openings, please visit http://careers.yahoo.com.

Technical Training Coordinator
The Yahoo! IT Communications and Training team is looking for a Technical Training Coordinator with a passion for creating innovative technical training programs for employees. The Technical Training Coordinator will be responsible for creating and improving curriculum for Yahoo! employees around various IT initiatives as well as general coordination of internal IT training programs. This full time position is based at our Sunnyvale headquarters.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Managing technical training and development program logistics, including: securing rooms, managing registration process, preparing course materials, interfacing with vendors and managing course evaluations.
• Creating interactive online training modules.
• Serve as point of contact for internal IT training logistics.
• Partner with Communications and Training team to promote technical training program offerings through a variety of communication channels.
• Managing and reporting of team metrics.

MINIMUM JOB REQUIREMENTS:

• BA/BS degree or equivalent related work experience required
• Previous IT / Computer Science experience a plus.
• 1-2 years previous training coordination experience

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Strong commitment to customer focus
• Must be a fast self-starter with excellent oral and written communication skills
• Superb time management and organizational skills including the ability to organize and manage multiple priorities
• Understanding the concept of the Training Cycle (training needs analysis, design, development, delivery, and evaluation)
• Ability to conceptualize, evaluate, and deliver technical training packages
• Proficient in Microsoft Office suite
• Experience with Adobe Captivate or equivalent and the Plateau Learning System a plus
• The ability to meet aggressive deadlines while developing good working partnerships with various members of the IT team will be critical to success.

To apply:
https://yahoo.recruitmax.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=13685&szReturnToSearch=1&szWordsToHighlight=writer%20OR%20trainer

Requisition ID  14317

The Internet is a big, busy place, and we at Yahoo! are proud to stand out in the crowd. As the world’s number one Internet brand, servicing over a half billion people, we’re determined to maintain our commitment to delivering news, entertainment, information and fun… each and every day.

In order to maintain our position as one of the world’s most trafficked Internet destinations, we’re always on the lookout for people with big ideas and big talent to help us provide our visitors with the innovative products and services they’ve come to expect from Yahoo!. We’re looking for people like you.

How Big Can You Think?
Curriculum Developer/Technical trainer – Platform Engineering
Full-time, Sunnyvale, CA

The Infrastructure Engineering group is looking for an experienced curriculum developer/technical trainer. Your primary responsibility will be to develop curricular materials (courses slides, tutorials, exercises, speaker’s notes, etc.) for a range of software engineering training courses, as well as serving as instructor for these courses.

The ideal candidate will be able to communicate the design and usage of internet software platforms and illustrate their application within a standard LAMP developer environment. S/he will synthesize and organize material from a variety of sources including interviews, videotaped presentations, live courses, and a range of existing written materials to develop comprehensive course curricula that can be used by classroom trainers and individual learners.

Successful candidate will have experience as a trainer and working with subject matter experts to develop curricular materials for software tools and platforms. Experience developing course materials for electronically-delivered training is desirable.

Requirements:

• Bachelor’s degree or higher
• 5+ years of combined experience as curriculum developer or technical writer skills is preferred.
• Demonstrated success in working in a documentation and training group environment
• 4+ years of experience with Unix software development with C/C++, HTML, Javascript, Perl and/or PHP
• Demonstrated communication (both verbal and written) and interpersonal skills
• Experience with Microsoft PowerPoint or Apple Keynote

Desirable:

• Experience developing materials with training tools and authoring systems such as Camtasia, Macromedia Connect, Adobe Authorware and/or wikis.

To apply:
https://yahoo.recruitmax.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=14317&szReturnToSearch=1&szWordsToHighlight=writer%20OR%20trainer

The eMeter platform delivers the only proven, comprehensive, enterprise-scale energy information management solution for utility mass market and C&I deployment. Its flexible SOA-compliant architecture extends the value of legacy systems by integrating easily with your existing IT infrastructure. At the same time, it delivers state-of-the-art meter data acquisition, information management, and utility process services.

eMeter EnergyI can future proof your information systems while providing immediate operational benefits and measurable ROI.

The Technical Learning Specialist contributes to, and participates in, the planning, development and delivery phases of the training and documentation cycle. The ideal candidate will have experience in writing technical and non-technical training documentation, in technical, preferably software applications product environments, general training and training development, and a good track record of project management.

Responsibilities:

• Work with all levels of management and customers in meeting evolving best practices and standard deliverables for courses in the company’s training curriculum or standard documentation.
• Create all levels of materials from the basic outline/framework for sanctioned courses to step-by-step job aides to support customer and internal business needs
• Create instructional materials in a wide range of delivery, from the electronic transmission of existing material to a designated customer recipient to actual live presentation of course material at a customer site or other designated venue.
• Deliver live presentations to internal employee groups as well as customer groups as needed and may also be called upon to support various phases of the sales cycle.
• Create and maintain versioned User and Operational manuals, instructor and student guides, exercise booklets, PowerPoint presentations, training aids, and eLearning activities such as web-based training, assessments and context sensitive help elements that support eMeter products

Requirements:

• Bachelor’s degree (BA or BS) from four-year college or university, preferably in Instructional Design, Curriculum Development, Adult Education, English, Communications, or related field or business or educational/experience equivalent.
• Minimum 18 months to 3 years related experience and/or training; or equivalent combination of education and experience, including at least one year working at the level of an Associate Instructional Designer/Trainer
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals that are technically and grammatically accurate and conforms to the company’s writing style guidelines
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Good knowledge of applicable word processing and help authoring applications. Good research, training, writing and editing skills
• Understand the documentation process and able to accurately estimate task duration and meet schedules
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Knowledge of Microsoft Word, Adobe Acrobat, Distiller, Adobe/Macromedia Suite, Microsoft Project, Camtasia, and screen capture programs.
• Working knowledge of Visio, XML and HTML, Captivate, and Dreamweaver.

To apply:
Email HR

Accela is the leading provider of government enterprise software solutions and the largest software company that makes government services available 24/7. Accela products represent an important step for state and local governments as they replace their legacy systems with emerging technologies that provide comprehensive solutions that empower government employees and citizens they serve with the software to accomplish their mission.

Our solutions open up new and better ways for governments to serve citizens in the areas of asset management, emergency response, permitting, planning, licensing, public health, public works, and more.

Backed by nearly 30 years of development and implementation in more than 500 agencies in the U.S., Canada, and Puerto Rico, Accela products and services empower agencies to increase efficiencies, reduce workload, and provide citizens and businesses with more convenient access to government services.

Join our team! Benefits package enhanced for 2008!

Accela seeks a Technical Writer, Education and Training, to work closely with the Training Manager and Training Lead in developing training documentation and materials within its new Methodology Department.

Responsibilities

• Create, edit and maintain illustrations for use in documentation
• Design and develop education manuals based on information from multiple sources; sources may include engineering specifications, and hands-on product usage
• Gather, evaluate, organize, and rescind information as needed to meet the needs of various audiences
• Propose and utilize creative ideas to continuously improve documentation and usability
• Manage documentation layout and graphic design, both print and online

Requirements

• Bachelor’s degree in Journalism, English, Communications; Technical degree or equivalent work experience
• 2-3 years of technical writing experience
• Government industry domain knowledge, a plus
• Technical ability to understand and operate Accela products
• Computer skills including MS Office, page layout, photo editing, and illustration software.
• Experience with Adobe Creative Suite, a plus
• Demonstrated writing, editing, and document production skills
• Excellent verbal and written communication skills are critical
• Ability to work and adapt quickly in a dynamic environment
• Ability to work with others to maintain internal and external access to published documentation
• Proven ability to complete tasks with minimal supervision and minimal instructions

We offer competitive salaries, 401(k), stock options, and excellent benefits. Qualified applicants must enjoy the challenge of working in a multi-task environment and have the desire to grow with our company.

This position does not cover relocation.

To apply:
Email HR

Note: Potential for worldwide travel

Greenplum is taking Business Intelligence to a new level by providing best-in-class data warehousing solutions that utilize open source software and leverage the power of commodity, general-purpose hardware. Our solutions allow decision makers to quickly and affordably perform complex analysis of terabytes of data to accelerate and improve business decisions. Greenplum’s breakthrough products are poised to revolutionize the way enterprises use Business Intelligence to gain key competitive advantages in the marketplace.

Summary Description

This position is a Greenplum Trainer, who will provide education and course development surrounding the product line of massively parallel database technology, enabling successful and rapid customer deployments, enthused partners, and productive employees. Position reports to Director of Training.

Key Areas of Responsibility

• Voraciously and continuously learn, and provide instruction to Customers, Prospects, Employees, and Partners, in the varied areas of Greenplum Massively Parallel Database:
  • Admin (Appliance/Solaris, or Linux)
  • Advanced Admin/Tuning
  • Presales Partner and SE
  • Appliance Build Partner
  • Systems Integrator / Consulting Partner
  • Prospect
  • Developer / Developer for “on-CPU analytics?? (Embedded Analytics)
  • Support
  • BI/ETL tool integration and effective use of parallelism
• Follow through on all student questions
• Correct and improve course content, via work with Developers, Field Engineers, Technical Writers and Course Development Consultant
• Work with Sales to identify up-sell opportunities
• Be self-supportive for operating system and lab setup and execution, including common Solaris and Linux admin tasks, database install and configuration, and SQL.
• Manage logistics: setting schedules, shipping materials and providing evaluation results.
• Organize training logistics and record-keeping for the worldwide installed base

Education and Experience Requirements

• Minimum of 5 years training in database management technology (DB2, Teradata, Netezza, Oracle, Informix) preferably in a large-scale decision-support or active warehousing environment.
• Knowledge of system and data warehouse implementation process, from business requirements through modeling, physical database design, data transformation and loading, SQL, end-user tools, database implementation and performance tuning.
• Proven track record of developing a profitable Training Department
• CS, BS, or BA and knowledge of *NIX, relational database technology, and end-user tools in an application development environment, or equivalent large-scale data warehousing experience.
• Hardware conversant
• Able to adapt and succeed in the changing priorities of a dynamic start-up.
• Excellent presentation, verbal and written communication skills, especially technical writing.
• Ability to perform most functions with minimal supervision or guidance.
• Organized, adaptable, a self-starter, highly motivated by challenge, and a team player.
• This position is working in a virtual office environment, including home office, customer site, hotels, and other sites.
• Able to travel 75% of the time, especially to Asia and Europe.

Desired Skills

• Full courseware deployment (structure, content, web enablement, testing, certification)
• One year of hands-on involvement with Data Warehousing.
• Knowledge in Open Source Software use and deployment
• Small company start up experience

To apply:
Email HR

Health Net, Inc. (NYSE: HNT) is among the nation’s largest publicly traded managed health care companies. Health Net’s mission is to help people be healthy, secure and comfortable. The company’s POS, HMO, insured PPO, behavioral health and government contracts subsidiaries provide health benefits to more than 7 million individuals. For more information on Health Net, Inc., please visit the company’s Web site at www.healthnet.com

JOB SUMMARY:
The Training and Development Specialist II administers, organizes and conducts training and educational programs in connection with management and professional development, on the job training, and employee orientation. Maintains records of training activities and employee progress, and monitors effectiveness of programs. Assesses, designs and develops training programs. Develops partnerships with line management to identify organizational issues and create solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Directs training of PDM/Configuration associates in various modalities: classroom, small groups and individual mentoring.
• Identifies training, developmental and support needs by conducting departmental analyses.
• Designs, develops and updates training materials including manuals, desktop procedures, bulletins, computer based training modules, and student evaluation exams.
• Recommends and assists in the selection of external resources as required.
• Develops criteria for evaluating effectiveness of training activities and regularly monitors and reports results to management, along with recommendations for improvement as appropriate.
• Maintains records of training activities.
• Monitors and evaluates trainee’s progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards.
• Stays abreast of training, development, and learning materials, methods, and techniques, and their possible application to current and planned training/educational programs.
• Responds to complex questions from PDM/Configuration associates.
• Reviews and creates new policies, procedures and guidelines with PDM and Configuration associates including updates and changes for consistent implementation and interpretation of these guidelines.
• Trains new hires on all systems.
• Cross-trains all associates on all systems.
• Performs other related duties as assigned.

REQUIREMENTS:

Education:

• Bachelor’s degree in Education or related field, or equivalent combination of education/experience.

Experience:

• Minimum one year training/teaching experience in a professional setting with demonstrated capacity to design training and performance improvement programs.
• Experience in needs assessment, performance gap analysis and assessing training needs.
• Healthcare/insurance industry experience required.
• Lotus Notes and system configuration experience preferred.

Knowledge, Skills & Abilities:

• Proficient in PC based software programs, including word processing and presentation software (PowerPoint) and automated database management systems.
• Must possess strong written, oral, interpersonal and presentation skills.

OR

• Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.

Health Net, Inc. supports a drug-free work environment and requires pre-employment background and drug screening.

Health Net and its subsidiaries are an Equal opportunity/Affirmative Action Employer M/F/V/D.

To apply:
http://www.careerbuilder.com/jobseeker/ApplyOnline/ExternalApply.aspx?useframes=True&strCrit&sc_cmp1=JS_JobDetails_ExtApply&aourl=http%3a%2f%2fars2.equest.com%2f%3fresponse_id%3d8e954e2ef5039d3ab6bb3e2d349bd9bb&Job_DID=J3G4616143D1W2BB2XV&company=Health+Net

Job Date: 2008-03-11
Job Location(s): San Francisco, CA

Description:
We are seeking the first dedicated Instructor to train our rapidly growing user community on Hyperic’s product features. This individual will leverage excellent teaching and presentation skills to deliver Hyperic courseware (basic and advanced) to our end-user customers, internal employees, partners, resellers, distributors and systems integrators as needed. The Instructor will participate in new course development and make minor revisions to existing course materials with management and content approval. Teaching will comprise the majority of the workload with the remainder focused on self-improvement and other training-related activities.

Responsibilities:

• Focus on overall user satisfaction; Learn and deliver assigned standard Hyperic courseware.
• Work closely with Education Specialists and end-users to fulfill customized course requests by modifying and compiling standard course materials as required.
• Continuously enhance technical instructional delivery and presentation skills
• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses
• Ensure the quality and consistency of course content throughout a course life cycle; Participate in beta test process, Train-the-Trainer courses and other activities to maintain a leading role
• Travel domestically up to 50% (location of assignments will vary)
• Instruct and mentor junior staff members in Hyperic established policies and procedures

Required Skills / Experience:

• Bachelor’s Degree
• 3-5 years prior experience in a training role
• Superior presentation and communication skills
• Working knowledge of Unix, Linux, Windows, systems monitoring concepts, enterprise software installation, web application frameworks, XML, SQL, and basic shell scripting
• Experience working with JBoss, Tomcat, Oracle, PostgreSQL, MySQL, Apache
• Exposure to 7×24 operations issues a plus
• Proficiency in hardware, software and/or operating systems environments
• Strong mentoring/coaching skills

To apply:
http://www.ventureloop.com/ventureloop/jobapply.php?jobid=5978

This trainer will assist in the planning of course design and support documentation for the lab. Some of the courses to be designed are Start up & Shut down Equipment Operation; Quality Control Procedures; Health & Safety Procedures; Inspection for product and materials and Scheduled Preventive & Regular Maintenance.

The ideal candidate must be proficient with Microsoft Office.

Other desirable skills are:

• Adobe Illustrator and Photoshop.
• Experienced with and able to deliver hands-on training in a manufacturing environment.
• Have a good understanding of workflow management.
• Experienced with training and directing the activities of large groups of temporary employees on many different types of equipment.
• Deliver standardized content to multiple working shifts in a fast-paced environment.
• Able to quickly learn required information and manage the delivery pace based on the level of the audience.
• Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Must be able to clearly communicate and instruct on multiple equipment operational and maintenance procedures, to an audience with different aptitudes, using multiple delivery methods.

To apply:
Email HR

Location:             Campbell, CA
Position Type:     Regular Full-Time
Requisition No:    PR303

Position Overview
As a senior member of the Knowledge Products team, the Senior Technical Writer/Course Developer (Sr. TW/CD) will own a set of knowledge/documentation deliverables and be responsible for creating, organizing, and writing training materials to meet the needs of customers and internal organizations. Success in creating quality training materials for software telecommunications applications will have a highly visible impact on the company’s success.

The Sr. TW/CD will also assist with the management of our Worldwide Education Partner. For documentation deliverables, the Sr. TW/CD should have a clear understanding of the needs of your audience both internal and external and have the ability to balance these needs with delivery schedules. For training deliverables, the Sr. TW/CD should be process-oriented, and have a developed sense for how various people might learn different subject matter. Courses include end user functionality, system management, and developers training. The immediate opening is for a writer/course developer focusing on instructor-led courses.

Primary Duties and Responsibilities

• Develop task-oriented software product manuals, including graphics and illustrations, in hardcopy and online format.
• Be the “prime writer”, with primary responsibility for all phases of producing technical documentation and online help: formal documentation planning, information gathering, writing, reviewing, and peer editing.
• Design, research, and develop high-quality training material for Sylantro software products. The materials include student materials, tutorials, hands-on exercises, instructor guides, exams, and other training collateral. The primary target audiences for these materials are system managers, end users, and technical support professionals.
• Interfaces with managers, developers, and support people, to discuss and determine training material needs, direction, and gain an in depth understanding of the software
• Plans, researches, writes, and produces the training materials and core product documentation
• Maintains project schedules, and informs manager of schedule changes, potential problems and current status of projects
• Coordinates with documentation writers to ensure commonality of information among all product materials
• Communicates with customers and our training partner to assess needs and develop or revise courseware
• Monitors the success of our training partner in terms of the number of classes filled and the instructor ratings
• Help establish and follow standard courseware development procedures

Required Experience and Skills

• BA/BS degree (English, Mathematics, Engineering or Computer Science recommended)
• 5+ years of experience developing task-oriented and illustrated technical information products for hardcopy and online presentation, for technical designers and application-end users
• Excellent verbal skills in English, demonstrating clear, concise, technically correct prose, with US English punctuation and capitalization
• Excellent listening and visualization skills, to quickly understand technical information, share it with others, and apply it to all documents
• Collaboration with international team members, being flexible with hours of availability when necessary
• 5 years prior course/curriculum development experience in a technical environment
• Familiarity with Instructional Design methodology, development, delivery concepts, and hands-on experience with course development tools
• Strong inter-personal skills necessary to establish and maintain effective working relationships with developers
• Excellent communication and presentation skills, leadership abilities, negotiation skills, project management capabilities
• Understanding of the fundamental terminology and applications of Voice over IP, including routing protocols, the OSI reference model, and/or voice switching technology
• Detail oriented, very fast learner, self-motivated, flexible, a strong interest in learning new technology, and can adapt to fast-paced working environment
• Produce high quality deliverables within specified time deadlines independently
• Excellent skills in PowerPoint, FrameMaker and related publishing graphic tools, PhotoShop, and Illustrator
• Microsoft Windows, Unix, Microsoft Office

Desired Experience and Skills

• Project leadership experience in Training or Technical Publications highly desirable
• Experience with HTML and PDF a plus
• Solaris and Linux experience a plus
• Basic understanding of Java, JavaScript, C++, DOS
• Authoring application programming guides

To apply:
Email HR with your resume, a written description of your experience, skills, and interests in relation to the responsibilities of this job, AND a written description of your experience in a multi-vendor, multi-OS, multi-OEM, multi-protocol, multi-component, multi-use, multi-audience, multi-doc, multi-national site, “multi-play” environment.

Location: San Jose, CA, USA
Date Posted: November 19, 2007

This position is responsible for the development and delivery of technical product support training to Customers, Resellers, and Employees. Courses are a mix of instructor-led classroom and web-based distance learning formats. The development-to-instructing ratio is anticipated to be 50-50. This person would also be responsible for overall training program development and delivery.

RESPONSIBILITIES:

Course Development

Course Delivery

REQUIREMENTS:

• 5+ years experience developing and delivering technical training.
• 5+ years experience providing technical support in a Support Center environment a plus.
• Experience using instructional design models to:
     +  Design and develop student and instructor guides
     +  Create tests and practical lab activities
     +  Develop and deploy train-the-trainer programs
• Knowledge of networking, client/server applications and systems administration to include:
     +  Strong administrative knowledge of Linux/UNIX and Microsoft Windows operating systems, OR
     +  Experience developing training for server applications intended for systems administrators
• Ability to write scripts and evaluate simple programs
• Good practical working ability with Linux and/or NT utilities and security tools
• Practical knowledge of modern electronic education delivery channels (eLearning) and systems (learning management systems)
• Excellent written and oral communication skills
• Project management experience, preferably with large educational projects

To apply:
Email HR