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Manager, Technical Publications – Sybase, Dublin November 4, 2010

Posted by synergistech in east bay, manager, staff opp, technical writer.
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We are seeking a results-oriented Manager for our Technical Publications department at our global headquarters in Dublin, CA. This offers a challenging opportunity for an individual with management experience and excellent writing skills.

WHAT YOU WILL BE DOING:

  • Oversee the design, development, testing, and production of high quality, technical documentation for mobility, database, and server products
  • Establish, prioritize and manage the activities of writing teams, and coordinate efforts with multiple business units to ensure accurate and timely delivery of online/printed information products on diverse platforms that meet customer expectations
  • Work with technical support, customers, partners, vendors and others to address product usability, reliability, performance, and functionality issues
  • Contribute to the definition and implementation of business and product strategy
  • Encourage growth of new publishing methodologies, tools, and processes

OUR CORE REQUIREMENTS:

  • BS/BA and 6 -8 years; MS/MA and 5 -7 years’ experience
  • Computer Science, Journalism, English or a related field of knowledge, plus 5 -7 years of software information-development and project-management experience
  • Strong people management as well as time-management skills
  • Experience with full life cycle of documentation for commercial software
  • Strong organizational and problem-solving skills
  • Strong project-management, estimating, and research skills

The successful candidate will have experience in:

  • Coaching and mentoring staff
  • Writing task-oriented documentation, reference material and online help for a variety of technical audiences, including software developers
  • Familiarity with DITA or other topic-based writing methodology
  • Using publishing software (preferably XMetaL and/or structured FrameMaker)
  • Reading proficiency in programming languages such as XML, SQL, JAVA, and/or .NET
  • Documenting enterprise-scale software that runs on Windows, UNIX, and UNIX-like operating systems for mobility, data management, and/or business intelligence industries

WHAT’S IN IT FOR YOU:

Sybase is a stable company with presence in over 60 countries in a growing market with exciting technologies and products. As a Technical Publications Manager, you will experience an all-around and challenging opportunity within a highly dynamic team. You can use your skills and talents at a company where your contributions will make a difference.

WE OFFER:

  • Competitive salary
  • Comprehensive employee benefits
  • Robust training programs, promoting career development and growth
  • Invigorating and positive work environment
  • …… And much more!

CONSISTENTLY VOTED AS ONE OF THE BEST PLACES TO WORK AROUND THE GLOBE!

If you are ready to join a winning team and make the next move in your career, then apply today at http://www.sybase.com/about_sybase/careers

The fine print: Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices.
Our information management, analytics, mobile messaging and enterprise mobility solutions have powered some of the most mission-critical systems in financial services, telecommunications, manufacturing and government. With Sybase, enterprises can manage the high volumes and variety of data, analyze this vital information and mobilize it so people can conduct business, regardless of where they are located or what devices they are using. And since all Sybase solutions are built using open standards, organizations can leverage the IT investments they depend on today, along with the ones they’ll need tomorrow.
With headquarters in Dublin, California, Sybase employs more than 4000 people worldwide in 60 countries.
Sybase has been recognized for its commitment to its employees and the community. Over the years, we have received awards for workplace excellence, top employer and best place to work in the U.S., Canada, Asia and Europe.
Sybase Inc is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
For more information about Sybase, visit: http://www.sybase.com.

Senior Technical Writers, Technical Publications – Sybase, Dublin November 4, 2010

Posted by synergistech in east bay, staff opp, technical writer.
add a comment

We are seeking results-oriented senior writers for our Technical Publications department at our global headquarters in Dublin, CA. These positions offer a challenging opportunity for an individual with excellent writing skills and experience in the software industry.

WHAT YOU WILL BE DOING:

  • Design, develop, test, and deliver high quality, technical documentation for mobility, database, and server products
  • Work with technical support, customers, partners, vendors and others to address product usability, reliability, performance, and functionality issues
  • Contribute to the definition and implementation of business and product strategy
  • Encourage growth of new publishing methodologies, tools, and processes

OUR CORE REQUIREMENTS:

  • BS/BA and 4 -6 years; MS/MA and 2 -5 years’ experience
  • Computer Science, Journalism, English or a related field of knowledge, plus 4 –6 years of software information-development and project-management experience
  • Excellent communication and writing skills as well as a commitment to identifying and resolving issues
  • Strong project-management, estimating, and research skills
  • Ability to analyze, categorize, and organize information
  • Experience with full life-cycle of documentation for commercial software
  • Ability to meet established deadlines and quality standards and to deliver fully on commitments
  • Commitment to maintaining clear and frequent communication with remote developers

The successful candidate will have experience in:

  • Writing task-oriented documentation, reference material, and online help for a variety of technical audiences, including software developers
  • Familiarity with DITA or other topic-based writing methodology
  • Using publishing software (preferably XMetaL and/or structured FrameMaker)
  • Reading proficiency in programming languages such as XML, SQL, JAVA, and/or .NET
  • Documenting enterprise-scale software that runs on Windows, UNIX and UNIX-like operating systems for mobility, data management and/or business intelligence industries

WHAT’S IN IT FOR YOU:

Sybase is a stable company with presence in over 60 countries in a growing market with exciting technologies and products. As a Senior Technical Writer, you will experience an all-around and challenging opportunity within a highly dynamic team. You can use your skills and talents at a company where your contributions will make a difference.

WE OFFER:

  • Competitive salary
  • Comprehensive employee benefits
  • Robust training programs, promoting career development and growth
  • Invigorating and positive work environment
  • …… And much more!

CONSISTENTLY VOTED AS ONE OF THE BEST PLACES TO WORK AROUND THE GLOBE!

If you are ready to join a winning team and make the next move in your career, then apply today at http://www.sybase.com/about_sybase/careers

Fine print: Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices.
Our information management, analytics, mobile messaging and enterprise mobility solutions have powered some of the most mission-critical systems in financial services, telecommunications, manufacturing and government. With Sybase, enterprises can manage the high volumes and variety of data, analyze this vital information and mobilize it so people can conduct business, regardless of where they are located or what devices they are using. And since all Sybase solutions are built using open standards, organizations can leverage the IT investments they depend on today, along with the ones they’ll need tomorrow.
With headquarters in Dublin, California, Sybase employs more than 4000 people worldwide in 60 countries.
Sybase has been recognized for its commitment to its employees and the community. Over the years, we have received awards for workplace excellence, top employer and best place to work in the U.S., Canada, Asia and Europe.
Sybase Inc is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
For more information about Sybase, visit: http://www.sybase.com.

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