Not Synergistech’s Jobs

Job ID: 4573691

We have a Technical Writer contract job position open for our high performance database appliance product. Example candidate profiles would have technical writing experience for database engines such as Oracle, Sybase, Informix, MS SQLServer, DB2, MySQL. Strong technical writing abilities and strong database experience is a must. The position will be for working onsite in our Santa Clara office.

Company information:
Kickfire is a well-funded start-up company with top-tier VCs.

The goal of the company is to provide the world’s fastest Database Appliances for query-intensive applications to enterprise customers. We recently published world record benchmark performance numbers related to data warehousing/business intelligence market.

Target market areas include Data Warehousing and Data Marts in Decision Support System (DSS) environments, and Query Servers in Web-Services environments. These target markets are large and continue to grow with capacity and performance demands doubling every 12 months.

This company is founded by proven successful serial entrepreneurs. Kickfire servers provide an order of magnitude database performance improvement resulting in a 10x reduction in overall total cost of ownership. The company has unique, revolutionary technology, and is based on open software and hardware architectures which enable easy adoption by customers with minimum disruption to the eco-system.

As a contract technical writer, you will be responsible for creating and maintaining technical product documentation and marketing collateral. The documentation will primarily focus on the database software features. This position can convert to full-time position in future based on match and need.

Responsibilities include:

• Own responsibility of the technical product documentation, for online and print media. Documentation will cover broad areas such as database concepts, database objects, datatypes, DDL interfaces, DML interfaces, administration interfaces, database tools, tutorials, guides for getting started,performance tuning and troubleshooting.
• You will also be directly using the database product to gain strong first-hand understanding of the product functionality and behavior.

In addition, you will also have responsibilities related to:

• Assist in defining our documentation standards
• Collaborate with product management and engineering on documentation requirements
• Manage product release notes for product releases.
• * Write and publish Technology Briefs, Competitive Briefs and White Papers.
• Ability to manage multiple projects in a fast paced,quickly changing environment.
• Ability to work as part of a cross-functional team with enthusiasm and dedication.

Qualifications:

• BA, BS in English,Communications, Technical writing, Computer Science, or related discipline
• 3+ years experience documenting enterprise software products such as databases, for online help and print media, including documentation of command lineinterfaces and GUI interfaces.
• Thorough knowledge of hardware or software product development life cycle.
• Hands on experience with relational database systems such as Oracle, MS SQL Server, IBM DB2 or MySQL.
• Highly self-motivated, with excellent organization, communication and interpersonal skills
• Self-starter able to contribute effectively in a start-up environment.

Desirable:

• Experience with data warehouse, data mart, and business intelligence applications.
• Experience documenting database (RDBMS) products, and documenting hardware/system products
• Experience with MySQL database
• Experience with Linux/UNIX systems usage
• Experience working with/leading local as well as geographically remote development teams

To apply:
Email HR and put “Technical Writer” in your subject line.

Job ID:    905247

Responsibilities

Manage a team of writers working on JUNOS networking solutions within the Juniper Networks Infrastructure Products Group Technical Publications group.  Work collaboratively with Technical Publications management team to support Technical Publications initiatives and infrastructure development.  Lead your team to migrate existing XML-based documentation to a topic-based system.  Develop in-depth knowledge of JUNOS products and documentation and Juniper processes and procedures. Participate in the product development planning process and provide staffing estimates and documentation plans in the early stages of the product lifecycle. Assess project risks, assign and schedule work, monitor writer progress, deal with issues, and manage the team effectively to deliver quality documentation as scheduled.  Hire new writers as necessary.  Provide effective coaching, training, and support for writers and build an efficient and productive team environment.  Assign MBOs, write employee reviews and development plans.

Minimum Requirements…

• 8 to 10 years experience in technical writing and leading documentation projects
• Excellent people management skills; previous management experience is preferred
• Experience managing staff or coordinating projects in multiple geographic locations
• Bachelors degree
• Excellent written and verbal communication skills
• Must be passionate about technical documentation, quality conscious, and innovative
• Proven ability to work well with people
• Experience with networking technologies or other complex technologies
• Experience with XML authoring tools and topic-based documentation is preferred
• Experience with usability and information architecture is preferred

To apply:
http://www.juniper.net/jobs/index.html, and enter “905247″ in the “Keywords” field

Job ID: 904754

SLT JUNOS Software Group

The Juniper Networks Service Layer Technologies (SLT) Group develops industry-leading  security solutions for both the enterprise and service provider markets. The SLT environment is fast-paced, exciting, and evolving rapidly, offering dynamic people the opportunity to help define process while creating product. The SLT Technical Publications department is looking for a senior writer who excels in this type of atmosphere.

Ideally, the candidate will have a background in routing and/or firewall devices and software, as well as networking and networking security knowledge. The job requires that you are proactive about hunting down information from a variety of sources, including developers, marketing, sales, specifications, and hands-on product testing. You should be a creative problem-solver, who can communicate complex concepts, use cases, and procedures with clarity and accuracy. You need to take the initiative to develop great documentation in a self-directed way, and be able to interact positively with a diverse team. Ideally, you’ll find working in a fast-paced environment exciting. You should write well, be detail-oriented, and flexible.

Responsibilities:

• Write software documentation for network and security administrators in the enterprise and service provider markets, including technical overviews, configuration instructions, and more.
• Work cross-functionally with other Tech Pubs teams, engineers, and product marketing managers to produce targeted, highly-technical documentation.

The most successful candidates will possess:

• Proven ability to communicate complex technical concepts clearly and effectively.
• Experience authoring in XML
• Focused experience in one (or more) of the following areas:
  • Routing
  • Network security, VPNs, AV, IDP, VOIP
  • Enterprise networking or computing

Requirements:

• Bachelor’s degree or higher
• Substantial experience writing for highly technical audiences, such as developers, system administrators, or network administrators
• A minimum of five years experience as a technical writer
• XML (Epic Editor is a plus), FrameMaker, Illustrator is a plus
• Writing samples that represent sole authorship
• A sense of humor

To apply:
http://www.juniper.net/jobs/index.html, and enter “904754″ in the “Keywords” field

Job Code: 082570

Do you want to work at a company that produces state-of-the-art products that can put a thousand gigabits of digital content in the palm of your hand?

Do you like working on a team that pushes the limits of what a whole industry can do?

There’s an opportunity to do both at Seagate. There’s a reason we are the largest supplier of storage solutions in the world. Our technology and products are second to none.

Seagate Consumer Solutions Division is looking for a talented and experienced technical writer to produce manuals, help, and other content in a fast-paced, customer-focused environment. We are looking for someone who is a good writer, is experienced in producing end-user documentation, and is always thinking of a way to do it better.

You care about the work you do and you are confident in your abilities to write complete, correct, and consistent documentation. You believe that it is the technical writer’s responsibility to learn the product you are writing about, and you are able to determine how much information needs to be transferred to your user. You are able to write for the highly technical user as well as the less-experienced nontechnical consumer, and you pay attention to the research to determine who that user is.

Responsibilities:

• Create manuals, help, and other content as needed for consumer audiences.
• Manage your own schedules to ensure on-time delivery in a fast-paced environment.
• Work with the translation company to help deliver content in as many as 18 languages.
• Gather information from meetings, product specifications, pre-release software, and interviews with subject-matter experts.

Qualifications:

• BS/BA
• At least five years’ experience writing user documentation in a software environment
• Experience writing for a range of users, including nontechnical
• Detail-oriented; able to work independently to handle a project from beginning to end
• Multi-tasker, able to juggle many and varied projects
• Strong FrameMaker skills; experience with an image-editing tool like PhotoShop or Paint Shop Pro
• A deep understanding of help (user assistance) and expertise with at least one help authoring tool
• Excellent communication skills
• Good team player
• Knowledge of ePublisher (WebWorks) is a plus.
• Hardware documentation experience is a plus.

Become part of a team that produces state-of-the-art products and will keep you excited about your work.  Work in a team environment where you will have the opportunity to share your knowledge and learn from some of the brightest minds in the storage business. Seagate believes this is critical to the growth of our employees as well as our Company.  And you will find out why Seagate was named the Forbes “Company of the Year” for 2006 and what it means to you.

To apply:
www.seagate.com/www/en-us/about/jobs_at_seagate/north_america/search_usa/, and enter “082570″ in the “Job Number” field

Req # 5053

Responsibilities

• Write original copy, repurpose and edit content from subject matter experts for a variety of print and online use including case studies, product brochures, bylined articles, newsletters, speeches, web pages, video scripts, advertising and management communications
• Communicate new product and technology concepts quickly with audience-targeted copy ranging from technical to business-oriented
• Ensure consistent voice and messaging across all communications.
• Close collaboration with creative services team, marketing team, and product owners to create product-specific content and promotions.
• Assist the team with writing support and respond to requests in a fast and concise manner

Qualifications and Requirements

• Bachelor’s degree from four-year college or university (preferably in creative writing or similar field); and 4 to 6 years of copy writing experience, preferably for a technically oriented business-to-business company
• Successful track record with known companies, developing a wide range of successful content
• Exceptional writer, editor and proofreader, adept at drawing content out of the appropriate staff and turning it into compelling copy.
• Ability to write creatively in English and identify/correct grammatical or stylistic issues in Web, print, and video copy
• In depth knowledge of MS Word, Outlook, Excel and PowerPoint.  Experience with creating Acrobat files and working on publication software such as InDesign or Quark is a plus.

To apply:
http://careers.peopleclick.com/careerscp/client_citrix/external/jobDetails.do?functionName=getJobDetail&jobPostId=18774&localeCode=en-us

The Public Policy Institute of California is a non-partisan, independent, policy research organization based in California. PPIC’s research agenda focuses on economic development, education, environment and resources, governance, population, public finance, and social and health policy. Research activities within these policy areas address underlying systemic forces shaping California’s future and crosscut a variety of public policy areas.

Please refer to this link for specific application instructions: http://www.ppic.org/main/position.asp?i=1933

Position Summary
Manage the production, packaging, and publication of PPIC products. Coordinate production team to create a variety of high-quality, accessible, and engaging publications in print and web formats. The production editor will report to the associate director for communications.

Responsibilities

• Manage production of a variety of print and online publications.
• Supervise production and graphics associates.
• Direct traffic from receipt of document to final product working with in-house staff and external vendors, including printers and designers.
• Maintain the institute’s overall production schedule and publications procedures and work across departments on publications work plans.
• Serve as primary production contact for several types of publications. Assist with graphics on an as-needed basis.
• Coordinate development of new products and communications vehicles.
• Oversee publications budget, monitor costs and performance of external vendors.
• Remain abreast of new techniques in print and web production.

Qualifications

• Bachelor’s degree plus a minimum of five years experience directly managing production of publications or similar product, or equivalent experience.
• Pre-press and graphic design skills and experience in multiple formats.
• Direct experience managing staff.
• Strong project management skills.
• Demonstrated ability to manage vendors, costs, and quality.
• Strong detail orientation.
• Ability to multitask, prioritize job flow/scheduling, and work with tight deadlines.
• Excellent written and verbal communications skills and ability to work diplomatically with many different people and departments.
• Proofreading experience a plus.
• Strong computer skills in Microsoft Office (Word, Excel, Access) and Adobe CS3 (InDesign, Illustrator, Photoshop, and Acrobat).

PPIC values the wide variety of backgrounds and experiences of our staff, and key elements in the consideration of qualified candidates include excellence; diversity of talents, backgrounds, and viewpoints; and a strong fit with our mission and goals.

To apply:
Email Anneke Gaul a completed PPIC Employment Application, cover letter, and your resume, indicating “Job 200826″ in the subject line.

Requisition Number: 1246599

When you touch the lives of millions of people around the world, nothing but the best will do. That’s why The Clorox Company and our subsidiaries look for people committed to work together toward common goals, while taking personal ownership for their decisions and actions. People who believe in maintaining the highest standards of business and professional conduct. People who share our values of strong competitiveness, measuring results and “doing the right thing.” If you want to make your mark in millions of homes and do it where you can feel proud about it, apply now for this opportunity at Clorox:

Position Summary:

The Manager – Print & Electronic Communication develops and implements global strategies for all internal corporate publications. This person serves as managing editor of the company’s employee magazine and the editorial section of the corporate intranet (CloroxWeb). He or she helps build the company’s reputation among employees worldwide and increase workplace productivity by using these and other identified vehicles to communicate company strategies, culture, values and news.

This person also provides strategic and tactical direction in using electronic vehicles as integral elements of Clorox’s global internal and external communication strategies. He or she is responsible for the overall strategy and maintenance of CloroxWeb and www.TheCloroxCompany.com, and proactively identifies new strategic electronic communication vehicles and applications (e.g., podcasts, blogs, streaming video, social networking vehicle, global TV network).

Required Qualifications:

• Seven to 10 years of experience in corporate communications, with an emphasis on both print and electronic communications
• Seven or more years writing and editing of a broad variety, including news reporting and feature writing
• Seven or more years of Web development and publishing experience
• Five or more years experience developing and implementing comprehensive electronic communication strategies and plans, including working with traditional and social Web applications and other vehicles (e.g., podcasts, blogs, streaming video, social networking vehicle, remote TV network)
• Superior feature, news and technical writing and editing skills
• Strong research and analytical skills
• Excellent organization and project management skills
• Editorial and production experience in print and electronic media
• Knowledge and experience in Web technology as a communication vehicle and resource
• Strong experience with Web publishing tools such as  Dreamweaver, Flash and TeamSite
• Understanding of Web development processes and technology, including portal frameworks such as SharePoint; proficiency with Web content management and templating tools
• Familiarity and comfort working with HTML, AJAX, JAVASCRIPT and cascading style sheets
• Experience with Web reporting and search optimization strategies
• Ability to effectively communicate with a diverse employee population
• Ability to drive change
• Ability to work effectively with company stakeholders at all levels, including the CEO and other senior leaders
• Excellent negotiation and collaboration skills
• Ability to manage external service providers
• Ability to produce consistent results in the midst of rapid change
• Ability to be effective working independently and as part of a team
• Bachelor’s degree in communications, journalism or related field, or equivalent experience, required
• Master’s degree or other certification preferred

The Clorox Company and its subsidiaries is an EEO/Affirmative Action employer.

To apply:
http://careers.hodes.com/clorox/apply_online_1.asp?JobID=1246599&user_id=

The E-Learning Manager performs a crucial role for the Ophthalmic News and Education (O.N.E.) Network department by managing the technical production of timely e-learning content based on sound instructional design, the Academy’s Learning Management System, the O.N.E. web interface, and the metadata tagged repositories for images and text.

Additional responsibilities for this role include the scoping, functionality, and user interface design specifications of various Clinical Education products, enforcing product guidelines (scope and cost), suggesting new technologies and approaches, and managing the production of multimedia products.

This position manages the department’s Technical Producer and contractors. The position will also collaborate with the News and Information Manager, Content Manager, Acquisitions Editor, and E-Editor.

The ideal candidate will have strong experience with Instructional Design, Learning Management Systems, RFP development & management, and strong familiarity with web design, wire framing, scoping, product development, CMS, XML, relational databases, CSS, HTML, quality assurance and information architecture.

Skills & Responsibilities

• Skills: Project management [MS Project], PowerPoint, rapid e-learning tools [e.g., Articulate Presenter], user workflows,  instructional design, HTML, basic XML, relational databases, Web page layout, image processing tools, and audio and video editing software.
• Manage the development and maintenance of courses, cases, and knowledge-on-demand items to be delivered via a Learning Management System and Content Management System.
• Manage the development and maintenance of digital asset repositories, and related tagging.
• Interface with the Informatics division regarding requirements for knowledge initiative infrastructure, quality assurance and e-commerce functionality.
• Oversee technical work by department employees and external sources.  Project management, scheduling or other department assignments
• Manage Open Source software implementations, maintenance, and upgrades.
• Create and maintain pages in the Education Resource Center, including periodic review for quality control.
• Manage the production and maintenance of Web casts or streaming presentations.
• Manage production for the online and CD ROM products including coordination of resources, overseeing the IT project manager, and coordinating with staff and contractors. Lead the development or upgrade of interfaces and infrastructure

Requirements

• 2+ years experience in the management of Learning Management Systems or deployment of equivalent software assemblies (template design, basic database administration skills)
• Strong experience with instructional design and story boarding
• Certified Professional in Learning and Performance™ (CPLP) preferred
• 3+ years experience in the following Web production and web media skills:
  • Experience managing production teams
  • Ability to test/QA products to specifications
  • Ability to write user interface (UI) specifications
  • Ability to perform Web page design (HTML)
  • Ability to code Web pages (HTML and JavaScript)
  • Strong understanding of XML (DTDs and schema)
  • Understanding media processing (Photoshop, Flash, Adobe Acrobat)
• Technical project management experience (using tools including MS Project)
• Product management experience (responsible for life-cycle of products, including: scoping, functionality, usability, design, specifications, and budget)
• Experience writing specification documents
• Experience with relational databases (basic operation and administration)
• Understanding of video production tools (Mac)
• Ability to manage Demo creation
• Software skills: MS Project, HTML, Photoshop, Illustrator, Final Cut Pro, Dreamweaver, Flash
• Familiarity with: XML, MySQL, Javascript, CSS, Visio

To apply:
Email HR

Requisition No.    24658BR

PayPal’s MicroPlace is looking for a passionate, motivated and creative individual who can evangelize MicroPlace’s vision to our community of users. The ideal candidate will be an experienced Web editor with knowledge of Web marketing techniques and theability to write well.

Job Requirements

As the Voice of MicroPlace you will be responsible for:

• Managing the MicroPlace community on www.microplace.com. You will be the blogger and community leader who will monitor and seed discussion boards, respond to customer feedback and come up with cool features to add to our online community
• Maintaining Microplace social networking presence by managing the MicroPlace profile on MySpace, Facebook and other important social networking sites you identify
• Proactively seek and manage MicroPlace presence across the blogsphere
• Ensuring that the MicroPlace website communications appropriately represent the MicroPlace brand. This will involve writing website copy, FAQs and help text as well as creating scripts and managing video content and images
• Writing copy for the MicroPlace newsletter and other investor communications in collaboration with Marketing and Compliance

Education

• Bachelors Degree or Equivalent

To apply:
https://www.paypal.com/html/paypal_jobs.html, and put “24658BR” in the “Keyword” field.

Edit website content and marketing collateral for consistency with the PayPal Content Style Guide; work with cross-functional teams, keep track of own schedules and deadlines, and help drive projects to completion; attend executive design reviews; manage legal reviews, ensuring that PayPal messaging is in legal compliance; become a subject-matter expert for assigned product areas; attend kickoff meetings and provide estimates on projects; provide new terminology and guidelines for the style guide; keep abreast of current user design principles and guidelines.

Job Requirements:

• 5+ years of copyediting experience for a major website
• basic understanding of web user interface and design issues
• comfortable with technology; familiarity with standard references
• excellent project-management skills
• positive attitude, tolerance for ambiguity and desire to drive toward results
• great troubleshooting and communication skills
• comfortable working in fast-paced, entrepreneurial environment
• ability to work well across diverse teams and departments; ability to think globally and edit content for easy translation
• able to manage own work, balancing multiple projects requiring coordination across a number of teams
• good organizational skills
• ability to set priorities and manage time effectively
• B.A./B.S. degree or higher.

Nice to Have Skills

• Experience leading projects.
• Experience editing for SEO.

To apply:
http://seeker.dice.com/jobsearch/servlet/JobSearch?op=318&dockey=xml/f/9/f91992a51084ae91fbc11aee45c8cd09@endecaindex&source=21&ral=JobSearch?op=101%26c=1%26source=21%26dockey=xml/f/9/f91992a51084ae91fbc11aee45c8cd09@endecaindex

Job Code: 8514

The University of California, Berkeley, is the preeminent public university in the country. We’re also one of the leading employers in the San Francisco Bay Area. We are currently seeking a Publications Manager in the School of Law, Boalt Hall.

UC Berkeley School of Law, Boalt Hall, is one of the nation’s great centers for legal education, ever exploring and pushing new intellectual boundaries while tackling urgent, real-world issues. Berkeley Law is also known for its vibrant and engaged community of students and scholars who are committed to providing leadership and making a difference on problems of local, national, and global import.

The Publications Manager is responsible for developing a wide range of print materials, from concept through delivery. Pieces include brochures, annual reports, fact sheets, ads, and event literature.

Responsibilities:

• Collaborate with colleagues and customers to manage select publications projects, and help determine objectives, audiences, messages, content, format, and distribution
• Assemble and direct creative teams
• Coordinate reviews and approvals
• Write and edit copy for publications and, potentially, for individual articles, press releases, presentations, or proposals
• Research subject matter and select sources for interview
• Ensure clarity, accuracy, stylistic consistency, and overall quality
• Help convert printed pieces to online formats and archives
• Partner with colleagues to develop and track budgets and schedules
• Track world events, issues facing the legal profession, and public-policy debates pertinent to the Berkeley Law community

Requirements:

• Bachelor’s degree or equivalent experience in communications, marketing, or related field
• Significant and demonstrable experience conceptualizing, writing, editing, and managing the production of high-end marketing publications
• Thorough understanding of the fundamentals of grammar, syntax, and punctuation
• Thorough knowledge of AP style (preferred)
• Outstanding ability to write clear, lively, and compelling copy on a variety of topics and in a variety of styles
• Strong research and fact-verification skills
• Strong interpersonal communications skills, including active listening and effective collaboration
• Knowledge of world events and public-policy issues
• Strong analytical and critical-thinking skills
• Ability to absorb complex information quickly
• Ability to conceptualize and develop effective communications materials for diverse purposes
• Excellent project management and organizational skills
• High attention to detail
• Ability to solve problems creatively, using sound judgment, diplomacy, and tact
• Ability to accomplish goals and assignments within a fast-paced environment with multiple deadlines and frequent interruptions
• Ability to establish and maintain effective working relationships with a diverse population including faculty, staff, students, alumni, and the public

In addition to being an outstanding writer and editor, the successful candidate will have significant and demonstrable experience conceptualizing, writing, editing, and managing the production of high-end marketing publications.

The annual salary range for this position is $49,284 - $92,208, commensurate with experience and qualifications.

To apply:
https://hrw-vip-prod.berkeley.edu/servlets/iclientservlet/jobsprod/?ICType=Script&ICScriptProgramName=WEBLIB_MENU.ISCRIPT3.FieldFormula.IScript_ERecruitHome&target=main5&Level=0&RL=%0A& , and enter job code “8514″ in the “Job #” field.

Function: Marketing
Industry: Higher Education
Job Code: # 08-74
Job ID: 569992

The Marketing and University Communications department at the University of the Pacific is seeking an Publications Manager who will be responsible for creating eye-catching, informative publications that effectively communicate the University’s strategic messages to key audiences.

Provides day-to-day creative and editorial leadership for strategic communications projects such as University magazines and brochures. Facilitates collaboration and creativity and aids in the professional growth of team members. Works closely with the Executive Director of Marketing and University Communications to ensure team achievement of objectives in support of the University’s mission.

Qualifications:

• Three to five years of full-time experience as a professional publications manager-editor, preferably in a university, non-profit organization, or professional services firm, or a marketing communications agency with clients in these fields, bachelor’s degree in marketing, public relations, journalism, English, communications or a related discipline, or the equivalent combination of education, training and experience.
• Advanced degree or professional accreditation preferred.
• Extensive portfolio of creative and successful magazines and brochures.
• Demonstrated ability to create messages and publications for a complex, sophisticated organization.
• Experience in strategic institutional messaging.
• Demonstrated ability to lead creative teams, produce effective and accurate marketing and public relations materials, and manage people, projects and budgets.
• Outstanding communications skills, strategic thinking ability, great people skills, enthusiasm for the work, and a team orientation.

We offer a competitive compensation package including tuition remission. Pacific is an equal opportunity employer and is committed to broadening the diversity of its workforce. Please see www.pacific.edu/hr for an online application or apply at Department of Human Resources, University of the Pacific, 3601 Pacific Avenue, Stockton, CA 95211.

To apply:
http://www.linkedin.com/jobs?startApply=&jobId=569992&goback=%2Evjs_569992_0_1215218210586

Requisition #: 560074

ESSENTIAL FUNCTIONS:

• Deliver technical documentation for JavaFX. This documentation includes, but not limited to, Screencasts, Videos, Online Help, Tutorials, and Technical Articles.
• Scope requests for documentation work and develop plans and schedules for documentation deliverables.
• Participate on the product teams and various initiatives related to the job.

MARGINAL FUNCTIONS:

• Improve processes and tools related to the job.

REQUIRED KNOWLEDGE:

• Ability to write clearly and concisely to describe product features at an appropriate level of detail for various audiences.
• Experience delivering developer-focused documentation, such Tutorials, Online Help, Technical Articles, Code Samples, Screencasts, and Videos.
• Ability to identify and communicate with the target audience and evaluate the audiences information needs.
• Working knowledge of XML, HTML, writing tools (Helen, DreamWeaver, etc), and multimedia tools (Flash, Flex, Camtasia, Silverlight, Photoshop, etc).
• Excellent communication and people skills. Ability to work effectively and positively with a broad range of people in remote work locations.

PREFERRED KNOWLEDGE:

• Familiarity with Java programming language and related technologies. Knowledge of C, C++, and web application programming is a plus.
• Ability to write simple Java program examples.

YEARS OF EXPERIENCE:
3-5+

MINIMUM LEVEL OF EDUCATION:
College degree with relevant technical writing or computer science course work

FIELD OF STUDY:
Computer Science, Technical Writing, Information Design

To apply:
http://www.sun.com/corp_emp/search.cgi?loc=40&req=560045&u=&p=

Med-Vantage*, a leader in the healthcare informatics industry specializing in pay-for-performance programs, evidence-based measures, and physician-balanced scorecard systems is seeking a hands-on technical writer. Med-Vantage* is a privately held company based in the financial district of San Francisco.

Summary Description of Duties
We need an energetic, self-motivated technical writer to join our team and serve as lead writer for all customer facing product documentation for our software solutions. This includes both the highly technical installation and deployment guides, database schema documentation and system administration manuals needed by the Health Plan and also the consumer facing content embedded in the web based user interfaces. The Technical Writer will join the Product Management team, working closely with web user interface designers as well as development as an essential contributor to customer and user experience.

Responsibilities:

1. Develop document plans and outlines
2. Develop, and write documentation sets, including complex technical material, under limited supervision.
3. Develop diagrams to explain concepts and procedures as appropriate
4. Hands on testing of procedures
5. Edit UI content for consumers and doctors
6. Maintain database schema documentation
7. Contribute to product development as member of cross-functional development team

Qualifications

1. Fast learner who enjoys mastering domain as well technical information
2. Excellent writing skills and the ability to create complex technical documents for software products
3. Familiarity with web based applications
4. Typically requires BA/BS or equivalent experience, and 3-5 years of related experience.
5. Preferred: Degree in Technical Writing, English, Journalism, or Computer Science.
6. Proficient in standard document creation tools. Experience as a minimum with the following software applications:
   • Adobe FrameMaker
   • Adobe Illustrator
   • MS Visio
   • MS Word
   • MS PowerPoint

Compensation
Competitive salary with benefits, stock options and bonus tied to performance objectives

To apply:
Email HR

SupportSoft, Inc. (NASDAQ: SPRT) has an immediate opening for a Technical Writer/Editor who will be a part of the technical publications team working closely with the software developers, architects, Global Services and Training.

SupportSoft is a global provider of software and services that automate the resolution of technology problems. Our Consumer group, launched in 2007, is a rapidly growing provider of direct to consumer technology support (support.com).  We’re leveraging our 10 years of experience developing support software to transform the booming consumer support space.

Responsibilities:

• Create documentation for a highly technical audience including internal and external resources.
• Write online help and user documentation for SupportSoft products.
• Learn to install, configure and use SupportSoft products in order to write concise documentation.
• Describe how to configure operating systems, web servers, application server, database servers, load balancers, and encryption mechanisms such as https and public/private key pairs.
• Help to define clear documentation processes.
• Give usability feedback to the product team.
• Work closely with SOP development, training development, QA and other groups to understand and document policies and procedures for each group.
• Role will be 80% writing and 20% conformance editing.
• Work closely with translation houses for localization of content.
• Manage documentation revision control.

Additional Responsibilities:

• Undertake the documentation effort for the product(s) that he/she is responsible for.
• Deliver documentation for software applications and solutions within the set schedule with high degree of quality.
• Review documentation project against goals to provide status reports.
• Actively interface with the SOP Development, Training Development, QA management and other internal teams to address product documentation or usability issues in the field.
• Retain and keep appraised of current technology usage in the area of technical writing/content development.
• Cultivate strong working relationships with co-workers and individual contributors.
• Learn and develop a strong understanding of the product and the domain.
• Review content and provide constructive feedback to the technical publications team and/or document authors.

Qualifications:

• At least 3 years of Technical Writing experience in the software industry.
• A B.Sc or Equivalent in Computer Science, Software Development, English, Technical Writing or related field.
• Ability to grasp complex subject material and present it in a clear way.
• Sense of commitment and responsibility, and an ability to work within tight deadlines.
• Excellent verbal, written, and leadership communication skills required.
• Technical knowledge of software programming / design techniques is a plus.
• Experience in documenting Software Applications on the Microsoft Windows platform.
• Proficient with using authoring tools such as RoboHelp, Acrobat Tools, Microsoft Office Tools, or AuthorIT. Single sourcing experience a plus.
• Experience in creating Deployment Guides, Release notes, User Guides, Administration Guides, Installation, Configuration, Programming Guides, and Online Help systems.
• Aptitude to understand technology, interact across various technical teams.
• Experience in editing technical material.
• Experience writing for localization and interfacing with translation houses.

To apply:
http://www.jobvite.com/CompanyJobs/Apply.aspx?c=seWfwJx5&e=1&j=oQFaVfwk&v=1