Manager, Technical Publications – Sybase, Dublin November 4, 2010
Posted by synergistech in east bay, manager, staff opp, technical writer.add a comment
We are seeking a results-oriented Manager for our Technical Publications department at our global headquarters in Dublin, CA. This offers a challenging opportunity for an individual with management experience and excellent writing skills.
WHAT YOU WILL BE DOING:
- Oversee the design, development, testing, and production of high quality, technical documentation for mobility, database, and server products
- Establish, prioritize and manage the activities of writing teams, and coordinate efforts with multiple business units to ensure accurate and timely delivery of online/printed information products on diverse platforms that meet customer expectations
- Work with technical support, customers, partners, vendors and others to address product usability, reliability, performance, and functionality issues
- Contribute to the definition and implementation of business and product strategy
- Encourage growth of new publishing methodologies, tools, and processes
OUR CORE REQUIREMENTS:
- BS/BA and 6 -8 years; MS/MA and 5 -7 years’ experience
- Computer Science, Journalism, English or a related field of knowledge, plus 5 -7 years of software information-development and project-management experience
- Strong people management as well as time-management skills
- Experience with full life cycle of documentation for commercial software
- Strong organizational and problem-solving skills
- Strong project-management, estimating, and research skills
The successful candidate will have experience in:
- Coaching and mentoring staff
- Writing task-oriented documentation, reference material and online help for a variety of technical audiences, including software developers
- Familiarity with DITA or other topic-based writing methodology
- Using publishing software (preferably XMetaL and/or structured FrameMaker)
- Reading proficiency in programming languages such as XML, SQL, JAVA, and/or .NET
- Documenting enterprise-scale software that runs on Windows, UNIX, and UNIX-like operating systems for mobility, data management, and/or business intelligence industries
WHAT’S IN IT FOR YOU:
Sybase is a stable company with presence in over 60 countries in a growing market with exciting technologies and products. As a Technical Publications Manager, you will experience an all-around and challenging opportunity within a highly dynamic team. You can use your skills and talents at a company where your contributions will make a difference.
WE OFFER:
- Competitive salary
- Comprehensive employee benefits
- Robust training programs, promoting career development and growth
- Invigorating and positive work environment
- …… And much more!
CONSISTENTLY VOTED AS ONE OF THE BEST PLACES TO WORK AROUND THE GLOBE!
If you are ready to join a winning team and make the next move in your career, then apply today at http://www.sybase.com/about_sybase/careers
The fine print: Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices.
Our information management, analytics, mobile messaging and enterprise mobility solutions have powered some of the most mission-critical systems in financial services, telecommunications, manufacturing and government. With Sybase, enterprises can manage the high volumes and variety of data, analyze this vital information and mobilize it so people can conduct business, regardless of where they are located or what devices they are using. And since all Sybase solutions are built using open standards, organizations can leverage the IT investments they depend on today, along with the ones they’ll need tomorrow.
With headquarters in Dublin, California, Sybase employs more than 4000 people worldwide in 60 countries.
Sybase has been recognized for its commitment to its employees and the community. Over the years, we have received awards for workplace excellence, top employer and best place to work in the U.S., Canada, Asia and Europe.
Sybase Inc is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
For more information about Sybase, visit: www.sybase.com.
Senior Technical Writers, Technical Publications – Sybase, Dublin November 4, 2010
Posted by synergistech in east bay, staff opp, technical writer.add a comment
We are seeking results-oriented senior writers for our Technical Publications department at our global headquarters in Dublin, CA. These positions offer a challenging opportunity for an individual with excellent writing skills and experience in the software industry.
WHAT YOU WILL BE DOING:
- Design, develop, test, and deliver high quality, technical documentation for mobility, database, and server products
- Work with technical support, customers, partners, vendors and others to address product usability, reliability, performance, and functionality issues
- Contribute to the definition and implementation of business and product strategy
- Encourage growth of new publishing methodologies, tools, and processes
OUR CORE REQUIREMENTS:
- BS/BA and 4 -6 years; MS/MA and 2 -5 years’ experience
- Computer Science, Journalism, English or a related field of knowledge, plus 4 –6 years of software information-development and project-management experience
- Excellent communication and writing skills as well as a commitment to identifying and resolving issues
- Strong project-management, estimating, and research skills
- Ability to analyze, categorize, and organize information
- Experience with full life-cycle of documentation for commercial software
- Ability to meet established deadlines and quality standards and to deliver fully on commitments
- Commitment to maintaining clear and frequent communication with remote developers
The successful candidate will have experience in:
- Writing task-oriented documentation, reference material, and online help for a variety of technical audiences, including software developers
- Familiarity with DITA or other topic-based writing methodology
- Using publishing software (preferably XMetaL and/or structured FrameMaker)
- Reading proficiency in programming languages such as XML, SQL, JAVA, and/or .NET
- Documenting enterprise-scale software that runs on Windows, UNIX and UNIX-like operating systems for mobility, data management and/or business intelligence industries
WHAT’S IN IT FOR YOU:
Sybase is a stable company with presence in over 60 countries in a growing market with exciting technologies and products. As a Senior Technical Writer, you will experience an all-around and challenging opportunity within a highly dynamic team. You can use your skills and talents at a company where your contributions will make a difference.
WE OFFER:
- Competitive salary
- Comprehensive employee benefits
- Robust training programs, promoting career development and growth
- Invigorating and positive work environment
- …… And much more!
CONSISTENTLY VOTED AS ONE OF THE BEST PLACES TO WORK AROUND THE GLOBE!
If you are ready to join a winning team and make the next move in your career, then apply today at http://www.sybase.com/about_sybase/careers
Fine print: Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices.
Our information management, analytics, mobile messaging and enterprise mobility solutions have powered some of the most mission-critical systems in financial services, telecommunications, manufacturing and government. With Sybase, enterprises can manage the high volumes and variety of data, analyze this vital information and mobilize it so people can conduct business, regardless of where they are located or what devices they are using. And since all Sybase solutions are built using open standards, organizations can leverage the IT investments they depend on today, along with the ones they’ll need tomorrow.
With headquarters in Dublin, California, Sybase employs more than 4000 people worldwide in 60 countries.
Sybase has been recognized for its commitment to its employees and the community. Over the years, we have received awards for workplace excellence, top employer and best place to work in the U.S., Canada, Asia and Europe.
Sybase Inc is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
For more information about Sybase, visit: www.sybase.com.
2 Contract Tech Writers, onsite – EFI, Foster City September 22, 2010
Posted by synergistech in contract opp, interface design, peninsula, technical writer, user experience (UX).add a comment
[reposted from a 9-20-2010 Yahoo newsgroup item]
We have a need at EFI, Inc. in Foster City, for 2 contract Technical Writers; one part-time and one full-time. FrameMaker 7.X, Acrobat Pro, required. The writers will working on User Guides, Installation Guides, Online Help, and need to have some experience with working with developers on the User Interface (UI). Must be onsite 100% of the time for they will work very close to the development team.
To apply:
Email the publications manager.
Contract Technical Writer (SDKs) – Sencha, Palo Alto August 10, 2010
Posted by synergistech in contract opp, peninsula, south bay, technical writer.add a comment
Palo Alto-based Sencha makes application frameworks that equip developers to create, deploy, and optimize compelling application experiences using Web-standard technologies. We need an experienced, senior-level contract technical writer to plan and develop technical documentation for our suite of JavaScript and Java libraries. This is an exciting opportunity to work on a variety of highly technical documentation for a wide audience of developers.
To succeed in this position, please have several years of experience documenting SDKs, particularly in dynamic start up environments.
Additionally you must:
- Demonstrate solid experience developing various types of documentation (including procedural and reference documentation and tutorials), in various formats for a software developer audience. Writing samples expected.
- Understand the documentation development lifecycle and be able to help define documentation requirements and scope and then plan, schedule, and manage your own work in a fast-paced environment.
- Have a solid understanding of Web technologies and application development concepts.
- Have knowledge of JavaScript, object oriented concepts and dynamic languages.
- Be a “hands-on” technical content development expert who is able to use a source control repository, set up a Web server, and use the SDK you are documenting.
- Be able to navigate and read code.
- Be able to quickly learn complex technical concepts and distill them into concise, usable documentation.
- Be flexible and able to work in an environment in which documentation authoring environment, standards, and processes are being defined.
- Be able to use standard documentation development tools and editors.
Ideally, you will also be:
- Able to write code snippets.
- Comfortable working in source code and have experience editing documentation comments/annotations directly within the code.
- Able to contribute to our efforts to define our authoring environment, standards, and processes.
- Familiar with modular documentation, structured authoring, single-sourcing, and chunking concepts.
Specific knowledge of MVC or GWT would be helpful but is not required.
LOCAL AND PRINCIPAL CANDIDATES ONLY.
Contact:
Technical Publications
Email: techdocjob@gmail.com (insert ASCII text in message body or send PDF as an attachment). NO PHONE CALLS. PLEASE.
Siemens Healthcare Diagnostics Microbiologist Technical Writer – Sacramento July 17, 2009
Posted by synergistech in medical writer, north bay, staff opp, technical writer.add a comment
| Company | Siemens Healthcare Diagnostics Inc. |
| Division | SMSD – IVD OPS |
| Functional Area | RD – Research/Development |
| Location | CA – Sacramento |
| Req ID | 79775 |
| Job Type | Regular |
| Job Time | Full-Time |
| Experience Level | Entry Level |
| Required Education | Bachelors Degree |
| Required Travel | 0% |
Siemens Healthcare Diagnostics Inc. offers a broad portfolio of performance-driven diagnostic solutions that provide more effective and efficient ways to anticipate, diagnose, monitor and treat disease. Our products and services offer the right balance of science, technology and practicality across the healthcare continuum to provide medical professionals with the vital information they need to deliver better, more personalized healthcare to patients around the globe. Visit us at www.siemens.com/diagnostics.
Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.
CA Medical Technologist License preferred. Incumbent will be required to understand the basics of microbiology and produce related literature and labeling relevant to the creation of panels for the MicroScan product line. Incumbent must have leadership skills along with the technical knowledge in order to chair meetings, participate as a core team member on new development projects and arbitrate technical review meetings. Experience with any microbiolgy instruments a plus.
To apply:
https://careers.peopleclick.com/careerscp/client_siemens/external/jobDetails.do?functionName=getJobDetail&jobPostId=288217&localeCode=en-us
LUZ Freelance Linguist/Translators – San Francisco July 6, 2009
Posted by synergistech in 100% offsite possible, contract opp, san francisco.add a comment
Job ID: 0806/01
The Freelance Linguist is responsible for translating or editing primarily medical/pharmaceutical/biology-related documentation. Translators and editors must be native speakers of the target language.
We are currently recruiting Freelance Linguists, preferably for the following language pairs:
- English/Chinese
- Chinese/English
- English/Korean
- Korean/English
Linguists with other language pairs are encouraged to apply as well.
Skills/Qualifications
- Must be a proficient native speaker of the target language
- At least 3 years professional translation experience
- Advanced degree in sciences preferred
- Subject specialist in the life sciences required
- Experience with Translation Memory tools required
- Detail-oriented, conscientious, and technically savvy
To apply:
Email HR (recruit_linguists@luz.com) citing Job ID in subject line
LUZ Contract Linguistic Proofreaders – San Francisco July 6, 2009
Posted by synergistech in contract opp, editor, san francisco.add a comment
Job ID: 0606/01
The Linguistic Proofreader is responsible for linguistic and formatting reviews of translated documentation. In this role, the Linguistic Proofreader performs the final quality assurance review of translations to ensure the consistency/accuracy of formatting, consistency across languages, adherence to translation specifications, etc. Training will be provided as needed.
In addition, the Linguistic Proofreader may work in a variety of languages. Command of at least one language (other than English) is required.
This is a great opportunity for young linguists who are interested in an introduction to the translation/localization industry. This freelance position does not involve translation/editing.
This position is located at our San Francisco headquarters.
Skills/Qualifications
- Background in translation/localization and/or copy editing desired
- K nowledge of at least one foreign language required
- Experience in translation, editing, or proofreading
- Familiar with translation/localization requirements
- Detail-oriented and conscientious
- Quality-oriented
- Fast learner
- Interested in continuous improvement/training
- Good interpersonal skills
To apply:
Email HR (recruit_linguists@luz.com) citing Job ID in subject line
Nevis Networks Technical Writer – San Jose July 1, 2009
Posted by synergistech in south bay, staff opp, technical writer.add a comment
Should have demonstratable skills and be a go-getter; have eye for details; good communication skills.
Requirements
- Minimum 2 years of technical product documentation experience
- Must have supported a team of 25+ developers
- Should have a combined experience of 2 years using FrameMaker and RoboHelp
- Prefer experience in developing documentation for networking/security, network protocols/switching/routing, web-based applications
- Experience writing end-user documentation
- 5+ years work experience required
- Requires post-graduate in English/Literature with an aptitude for technology or Masters in Science with a flair for writing, or individual with a BE Electrical who has made a career in writing
To apply:
Email HR (jobs@nevisnetworks.com)
CA Wily, Senior Tech Writer – South San Francisco June 30, 2009
Posted by synergistech in peninsula, san francisco, staff opp, technical writer.1 comment so far
This hiring manager is a friend and asked me to post this on her behalf. She must fill the post by mid-July or her req’s funding disappears.
CA, Inc. (NYSE: CA), one of the world’s leading independent, enterprise management software companies, unifies and simplifies complex information technology (IT) management across the enterprise for greater business results. With our Enterprise IT Management vision, solutions and expertise, we help customers effectively govern, manage and secure IT. Customers can evolve their IT operations from being reactive and focused only on technology to being flexible, adaptable and focused on serving the business. Today, CA, formerly known as Computer Associates, serves the majority of the Fortune® 1000 companies, as well as government organizations, educational institutions and thousands of other companies in diverse industries worldwide.
We are currently looking for a qualified Senior Technical Writer to join our Wily Technology (a division of CA) Information Development team at our office in South San Francisco, CA.
The qualified candidate will develop and maintain Installation, Configuration, Administration and how-to documentation. Depending on your experience, you may be involved in implementing online help, exploring alternative methods to provide our customers with the knowledge they need to meet their goals, or helping to re-architect our existing information. You will manage multiple projects simultaneously, learn the products hands-on, and work as an integral part of the product team.
Position Requirements
- Must have 5+ years of technical writing experience
- Be proficient with FrameMaker and online help tools such as RoboHelp or WebWorks
- Useful to have AuthorIT experience
- Must have excellent verbal communication skills, flexibility, the ability to manage priorities, familiarity with traditional and agile software development life cycles, and the ability to interact with all levels within the development organization
- Should have a working knowledge of enterprise software, J2EE architecture, and best practices in usability and Information Development
To apply:
Email Gigi Hana, pubs manager, at gigi.hanna@ca.com, after reviewing the company’s site at http://www.wilytech.com.
Contract Web Content Writers – Anywhere June 27, 2009
Posted by synergistech in 100% offsite possible, contract opp, copywriter.add a comment
http://www.sunoasis.com/demandstudio.html
Ed: this company appears legitimate but we have no independent proof. As always, caveat emptor. Please reply with your own experience.
B2B Marketing Communications Manager – San Francisco June 27, 2009
Posted by synergistech in copywriter, manager, marcom, san francisco, staff opp.add a comment
Audience:
Non-technical consumers
Location:
SOMA — San Francisco, CA
Company Industry/Products/Services:
Founded in 2003 and has over 2,500 businesses using their Software-as-a-Service (SaaS) online customer communications and reputational marketing system. Company has achieved 14 quarters of over 80% year-over-year quarterly growth, is profitable, and is expected to triple in size within the next 18-24 months.
Company Size:
30 employees
Team:
Reports to Senior Marketing Manager.
Tasks:
Looking for an outstanding individual to join their growing marketing team. The Marketing Communications Manager is responsible for managing all aspects of marketing communications for the company. Primary emphasis will be on developing and executing on lead generation email marketing campaigns, customer and prospect email life-cycle emails, and monthly newsletters. You will have ownership for the entire campaign lifecycle including concept, implementation, testing and reporting results.
Additional responsibilities include event planning, promotion, and management, as well as the development of collateral materials for campaigns and events. Secondary responsibilities will include participation in, or ownership of, various initiatives including public relations, website management, and leveraging social media platforms.
Required:
Candidates must be exceptionally strong writers and understand how to communicate with existing and potential clients across multiple verticals. In addition, the ability to manage events and work with vendors is a necessary prerequisite. The Marketing Communications Manager will also contribute to other lead generating activities and have the opportunity to help shape the company’s marketing strategy.
Qualifications
The ideal candidate will possess many of the following qualities:
- 2 – 5 years of lead generation marketing or agency experience
- 1 – 3 years direct experience with managing large email marketing campaigns; basic knowledge of html
- Mastery of email performance, metrics, analytics, A/B testing, etc.
- Experience driving/executing convention strategy
- BA/BS required; MBA a plus
Posted:
June 26, 2009
Starts:
ASAP
Contact Information:
Please contact John Stearns at johnstearns611@yahoo.com
If you register through notchup recruiters, you may be eligible for an interview stipend if the company wishes to interview you.
Electronics for Imaging Publications Manager – San Mateo May 11, 2009
Posted by synergistech in manager, peninsula, staff opp, technical writer.add a comment
Technical Publications Manager
We’re looking for a dynamic manager to lead a talented publications team producing user and service documentation to support our flagship Fiery product line.
The ideal candidate will have at least 8 years experience leading documentation development in a fast-paced, demand-driven software and/or hardware environment. With extensive experience producing documentation pushing the limits of FrameMaker and with proven expertise in structured documentation concepts, you will help lay the groundwork to get us to the next level.
The key responsibilities of this position include:
- managing the English writing staff, including lead and senior writers, some of whom are remote.
- working collaboratively with Engineering Program Management and OEMs to define project deliverables.
- working closely with lead writers and senior production staff to define project schedules, and allocating/monitoring writing resources to meet established schedules.
- building relationships with Engineering and other internal groups.
- identifying opportunities for process improvement.
To apply:
Email HR (careers@efi.com)
Rhythm NewMedia Web Designer – Mountain View September 16, 2008
Posted by synergistech in graphic designer, peninsula, staff opp.add a comment
Rhythm NewMedia is seeking a Web Designer that will be responsible for creating the pages, layout, and graphics for web pages, and play a key role in the development of Rhythm’s website properties. They will maintain the look and feel based on pre-established guidelines and design attractive graphics, images, and other visual elements, and adapt them for the website’s pages.
They will be a point of contact during the course of a variety of projects, responsible for the success of each project through efficient scheduling, meticulous systems development as well as effective coordination and communication between all parties involved. They will maintain project plans and schedules; design systems to drive key team actions required to meet project delivery requirements; track and report on milestones and the status of critical project deliverables.
Some Specific Duties Include:
- Uses Rhythm’s content management systems to regularly maintain and update all content for posting to online and mobile websites
- Design special project or special feature pages, as hot issues or “branded” efforts emerge
- Interface with multiple departments at Rhythm to establish schedules, refine concepts, gather information, drafts language, and obtain reviews and approvals as required to complete projects
- Maintain a high level proficiency in HTML (e.g., participates in training sessions, learns new software applications to further develop skills)
- Attends meeting or work groups as needed to learn about subject matter, graphic design, format and facilitating copy
- Effectively utilize established asset management systems as the main source for images, fonts, editorial style, digital assets and images as needed
- Coordinate, edit, and check the content integrity of the website regularly
- Monitor, analyze, and report on Web statistics
- Stay abreast of Web technologies, standards, and usability principles
- Coordinate and manage outside vendor services
- Manage and produce special marketing and research projects as assigned
Experience/Qualifications:
Must Have:
- High proficiency using HTML and other web applications
- Ability to learn other new technology applications for communications and design
- Successful experience related to graphic design, creative services, project management, and related fields with a particular emphasis on designing for electronic media and the web
- Ability to handle code, web content, and layout using HTML, CSS, and other common technologies
- Design layout experience and creative mind
- Experienced with the latest computer and graphic design systems including, but not limited to, Adobe Creative Suite, especially skills in Adobe PhotoShop, cropping, color-correcting, and optimizing images
- Knowledge of Flash a plus
Personal Attributes:
- References at all previous positions held should be at the “super star” level, on the following scale: super star, excellent, good, above average, average
- High energy and ready for the demands of a high energy start up
- Outstanding written, oral, and interpersonal communication skills
- Highly self driven & motivated. Lots of initiative and drive
- Reliable – delivers results as planned
- Is interested in building a high value company – not looking for a quick flip
- Very strong at teamwork – can work effectively with other functions
- Sunny personality. Will add positive energy to the company’s environment through his/her personality
- Good chemistry with current team and investors
- Impeccable integrity
To apply:
Email HR
Nanosolar Director of Communications and Public Policy – San Jose September 16, 2008
Posted by synergistech in manager, marcom, south bay, staff opp.add a comment
Represent Nanosolar as a company spokesperson and front-line point of communication to media and government. Manage public relations related to legal, policy, product and other corporate issues. Create process and procedures to integrate all company marketing with public communications. Assess and anticipate risks to Nanosolar’s reputation and brand. Work closely with key business partners both within and outside the company.
Calm nerves, clear thoughts, sharp focus – and the ability to keep smiling sincerely as a rush of people simultaneously demand instant satisfaction. And here’s one more: unflappable. We live in a fast, dynamic, sometimes hard-hitting world where no two days are ever the same. We’re strategic thinkers with large doses of creativity, initiative and endless curiosity – not to mention grace and poise. We want to redefine conventional wisdom, not just echo it.
Responsibilities:
- Design and implement initiatives related to external communications and public policy.
- Develop relations with all forms of media relating to Nanosolar.
- Represent Nanosolar as a company spokesperson to our partners, customers, media, shareholders and communities.
- Direct a broad range of policy related and regulatory communications.
- Build and manage a team of highly talented professionals and work closely with key business partners.
Requirements:
- BA/BS degree from a top-tier university; post-graduate degree preferred.
- At least 7 years of professional experience in communications and/or public policy.
- Proven communicator with verbal and written skills.
- Effective team player who can lead efforts across various disciplines.
- Capable of working calmly and quickly in high-stress environments. Foreign language capability preferred.
To apply:
http://www.nanosolar.com/jobdetails.php?jbid=njb8
Solar Power Partners MarComm Manager – Mill Valley September 16, 2008
Posted by synergistech in manager, marcom, north bay, staff opp.add a comment
The Marketing & Communications Manager (MarCom) will report to the VP of Sales & Marketing and will be responsible for all aspects brand building, public relations, lead generation and demand creation, including conferences, Web seminars, search engine campaigns, direct marketing, advertising and sales support by customer presentations and other. This is a creative management role; the right candidate must effectively drive measurable results. The marketing manager must drive the use of all available tools and techniques to improve effectiveness implement automated reporting and drive the fine tuning of the lead generation machine to maximize results. The MarCom Manager will work closely with the sales, market development and executive management teams to achieve a fully integrated company position and consistent message in the minds of our target audiences.
Responsibilities:
- Build brand
- Manage Public Relations & Communication
- Responsible for Website
- Create Sales Collateral incl. whitepapers, PPT, brochure and more
- Manage tradeshow and events
- Independently create relevant, compelling content in support of all lead generation activities
- Build a positive, cooperative relationship with the sales organization
- Leverage partners to help maximized marketing budget and reach
- Manage salesforce.com for marketing; both in data accuracy and reporting
Qualifications:
- 5+ years B2B MarCom
- Excellent written communication skills an absolute must
- Graphic skills
- Experience with start-up environments, particularly companies on aggressive growth paths
- Strong understanding of positioning principles and methodology
- Experience using systems such as Salesforce.com
- Operates with integrity without compromise
- Outstanding attention to detail; must be highly organized
- Strong leadership, influence and interpersonal skills required
- Understanding of the CleanTech and renewable energy marketplace
Compensation: Competitive Based on Experience + Performance Bonus + HR Benefits + ESOP (stock options).
To apply:
Email resume and cover letter to HR with job title in the subject line.